For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Last Updated March 31, 2023
Since April 2005, Water Works Bureau has expanded the number of booster pumps installed in water supply pipes to 75 mm in diameter to deliver safe and delicious water to customers in condominiums and office buildings. As a result, most apartments and office buildings in the city can provide direct water supply from the water pipe to the customer's faucet without going through the water receiving tank.
As a result of investigating a new method of direct pressure booster type water supply system (hereinafter referred to as "directly connected multi-stage booster water supply"), Water Works Bureau has been accepting applications for water supply equipment construction using this method from May 2011 to expand direct water supply to high-rise buildings.
The direct pressure booster type water supply, which supplies water directly from the water pipe to the faucet with a booster pump, can be expected to provide safer and more delicious water, promote energy conservation, and reduce construction costs and maintenance management fee compared to the receiving tank type water supply. With the introduction of the direct connection multi-stage booster water supply, the height limit that had been up to the middle and high-rise buildings is now possible.
Japan Water Works Association (JWWA B130) standard products or products equal to or higher than that of the standard products
Japan Water Works Association (JWWA B134) standard products or products equal to or higher than that of the standard products
The upper limit of the direct connection direct pressure water supply was up to the 4th floor, but from May 2011, it was set to a level where water can be supplied with a water supply water pressure of 0.25 Mpa of the branching water pipe.
If the branching water pipe corresponds to an area with a water supply pressure of 0.25 Mpa or more, the water pressure (less than 0.25 Mpa), the water pressure answered by Water Works Bureau (less than 0.25 Mpa).
If you wish to have a direct connection direct pressure water supply of 3 stories or more, submit a water pressure survey request form to the Water Works Bureau Water Supply Construction Reception Center in advance, and whether the planned water supply branch will correspond to an area with a water supply pressure of 0.25 Mpa or more. Investigation is required.
Once tap water is put into an aquarium, this water is supplied directly by a pump, or sent to an elevated water tank installed on the roof, etc., and supplied.
In addition, the water receiving tank method has a stock function to secure water in the event of a disaster such as a water outage or an earthquake due to an accident in a water supply facility.
In addition, the receiving tank is to have the installer or manager perform maintenance such as inspection, cleaning at least once a year.
※Please consult with each ward Health and Welfare Center Environmental Sanitation Section for maintenance such as inspection and cleaning of the receiving tank.
-For customers using the receiving tank-Recommendation of switching to direct water supply (PDF: 1,714KB)
For details on the water supply method, please contact the following contact information.
Water supply construction reception center: 045-489-3085
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
In order to open PDF files, you may need a separate PDF reader.
If you do not have it, you can download it free of charge from Adobe.
To download Adobe Acrobat Reader DC
Water Works Bureau Water Supply Service Dept.
Phone: 045-671-3069
Phone: 045-671-3069
Fax: 045-212-1167
Email address: su-kyusuiiji@city.yokohama.jp
Page ID: 991-206-297