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Frequently Asked Questions and Answers (Municipal Bicycle Parking)

We publish common question and answer about the use of municipal bicycle parking lot.

Last Updated January 26, 2022

Q
Can anyone use the municipal bicycle parking lot?
A

Anyone can use it as long as there is space (corporate contracts are not allowed).
However, it cannot be used as a bicycle storage area for home use. In addition, you may be asked to refrain from using those who are short distances (the distance from your home to the station is approximately 1 km).

Q
During the recruitment period for regular use, continuous use application procedures were not possible. What should I do?
A

Since the procedure cannot be performed after the application period, please apply again within the application period for regular use from the next month onwards.
The recruitment period for regular use is from the 20th of the month before the month of use to the end of the month (excluding Sunday, public holidays and their transfer holidays, and New Year's holidays (12/29-1/3)).
If the last day of the recruitment period for regular use is Sunday, national holiday and its transfer holiday, or the year-end and New Year holidays (12/29-1/3), the application procedure can be completed until the next day.

Q
Is there a discount for people with disabilities in the municipal bicycle parking lot?
A

Those who have a certificate of the physically handicapped, a notebook of love (nursing notebook), or a health and welfare notebook for the mentally handicapped (regardless of driving or riding if they are users such as bicycles) are exempt from the rearrangement fee .
At the time of use, please show certificate of the physically disabled, notebook of love (nursing notebook), health and welfare notebook for the mentally ill at management office. For those who receive support benefits such as Japanese nationals remaining in social security and China, the rearranging fee is exempted only for drivers (if you have any questions about the procedure, please contact each bicycle parking lot you use).
Bicycle parking page

Q
Where can I check the usage status of each bicycle parking lot?
A

Please check with the management office of each bicycle parking lot for availability and the number of substitute registrations. Bicycle parking page

Q
When should I pay the temporary use fee when the organizer is absent from the management office?
A

At the bicycle parking lot where a ticket vending machine is installed, you must purchase a ticket at the time of admission and attach it to the bicycle to use it.
In addition, it can be used free of charge on Sunday, public holidays and its transfer holidays, New Year's holidays (12/29-1/3), night and early morning (20:00 to 6:30 the next morning). Please park in the designated area.
If the rearranging staff has installed a "postpayment tag", please pay at the counter or ticket vending machine.

Q
I no longer need to use it regularly. Can you refund the fee?
A

A rearrangement fee (monthly) will be refunded only if the validity period of the regular use remains one month or more.
You need to apply for cancellation of use for refund. To apply, please come to the office of the management office by the day before the first day of the month in which you wish to cancel the use, return the regular use ticket and the regular use sticker, and complete the refund procedure. We will refund the canceled monthly amount.
(If you have any questions about the procedure, please contact each bicycle parking lot you use.)

Contact information

Inquiries regarding the operation of municipal self-turn parking stations in Asahi Ward, Takatsuka, Izumi Ward, Sakae Ward and Seya wards

Inquiries regarding the operation of municipal self-turn parking stations in Tsurumi, Kanagawa Ward, West, Naka Ward, Hodogaya, Minami Ward, Konan Ward, Isogo, Kanazawa, Kohoku Ward, Midori Ward, Aoba and Tsuzuki Ward  

Please refer to the above company about the use and administration of each municipal bicycle parking lot.

Inquiries to this page

Road Policy Promotion Section, Road and Highway Bureau Road Policy Promotion Department

Telephone: 045-671-3644

Telephone: 045-671-3644

Fax: 045-550-4892

Email address: do-seisaku@city.yokohama.lg.jp

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Page ID: 963-994-963

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