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About the dunning letter

Last Updated August 26, 2022

If the city tax is not paid even after the prescribed deadline, a "dunning letter" will be sent.
Please pay the tax as soon as you receive the reminder letter.

If the unpaid payment continues after sending the dunning letter, a "delinquent disposal" will be executed.

[Please note]

It takes up to two weeks from paying the city tax at a financial institution or convenience store until payment data arrives at Yokohama City.
When we pay after delivery deadline, payment data may not arrive in Yokohama-shi on dispatch day of dunning letter.
Therefore, please note that a reminder letter may be sent by mistake even if the payment has been made.

Regarding the items described in the dunning letter

Some dunning notices are sent in sealed letters and postcards, but the contents described remain the same.
In addition to the example below, there are several formats sent in sealed letters, and some do not have a payment slip enclosed.
The main items are as follows. (It corresponds to the number in the sample image.)

  1. The taxpayer's name is Address. In the case of shared property tax, in principle, it is sent to the representative (the destination of the tax payment letter of advice).
  2. Tax items, term month, due date, and tax amount that have not been paid after the deadline.
  3. This number is used to identify the target tax item on the city tax database. Please let us know when you make an inquiry over the phone.
  4. A reminder letter is created on the date on which it is stated individually. Even if the payment has been made, a reminder may be sent by mistake if the payment data has not arrived at Yokohama City by this date.

A sample of the dunning letter sent in a sealed letter
■Sealed letter type (with payment slip)

Sample of the reminder letter sent by postcard
■Postcard type (with crimps open)

Contact information

Please contact the contact information listed in the dunning notice.

In addition, please refer to Finance Bureau tax payment management section about personal municipal tax special collection.
Finance Bureau Tax Payment Administration Division Special Collection Phone: 045-671-3096
 ※In addition, from July to August, the call is very crowded with the sending of the dunning letter, making it difficult to connect.
  "Frequently Asked Questions about Special Collection of Individual Resident Tax" and "Special Collection Bookmarks" are posted, so please check here.
  Thank you very much for your cooperation and cooperation.


List of each ward office Tax Division

If you have any questions, please contact your ward office.

                                                                                                                                                                                                                                                    
Tax Division Tax Receipt Section
Ward OfficeWindowPhone numberE-Mail address
Aoba WardNo. 59, 3F, Aoba Ward Office045-978-2275ao-zeimu@city.yokohama.jp
Asahi Ward25th Floor, Asahi Ward Office Main Building045-954-6072as-zeimu@city.yokohama.jp
Izumi Ward301st floor, Izumi Ward Office045-800-2375iz-zeimu@city.yokohama.jp
Isogo Ward33rd floor, Isogo Ward Office045-750-2372is-zeimu@city.yokohama.jp
Kanagawa WardKanagawa Ward Office Main Building No. 321, 3rd floor045-411-7062kg-zeimu@city.yokohama.jp
Kanazawa WardKanazawa Ward Office 3F, 305045-788-7764kz-zeimu@city.yokohama.jp
Konan Ward30th Floor, Konan Ward Office045-847-8371kn-zeimu@city.yokohama.jp
Kohoku Ward33rd floor, Kohoku Ward Office045-540-2291ko-zeimu@city.yokohama.jp
Sakae Ward34th floor, 3rd Floor, Sakae Ward Office Main Building045-894-8375sa-zeimu@city.yokohama.jp
Seya Ward30th Floor, Seya Ward Office045-367-5675se-zeimu@city.yokohama.jp
Tsuzuki Ward  35th floor, Tsuzuki Ward   Office045-948-2285tz-zeimu@city.yokohama.jp
Tsurumi WardNo. 8 on the 4th floor of Tsurumi Ward Office045-510-1743tr-zeimu@city.yokohama.jp
Totsuka WardTotsuka Ward Office 7th floor 74th floor045-866-8381to-zeimu@city.yokohama.jp
Naka WardNaka Ward Office Main Building 4F, 42045-224-8229na-zeimu@city.yokohama.jp
Nishi WardNishi Ward Office 4th floor 46th045-320-8361ni-zeimu@city.yokohama.jp
Hodogaya Ward25th Floor, Hodogaya Ward Office Main Building045-334-6270ho-zeimu@city.yokohama.jp
Midori Ward3rd floor, Midori Ward Office045-930-2283md-zeimu@city.yokohama.jp
Minami WardMinami Ward Office 3F, 34th Floor045-341-1169mn-zeimu@city.yokohama.jp

For inquiries to this page

Finance Bureau head tax department collection measures section

Phone: 045-671-2255

Phone: 045-671-2255

Fax: 045-641-2775

Email address: za-chosyu@city.yokohama.jp

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Page ID: 185-122-228

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