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About window reservation of "marriage" "birth" report, consultation

As part of the Digital Ward Office held in Konan Ward, Family Registry Division will implement a model reservation system with the aim of becoming faster without waiting for window procedures. The reservation details at Family Registry Division Family Registry Section are as follows.

Last update date February 21, 2023

About reservation

■Procedure for reservation
Notification and consultation of "birth registration form" or "marriage registration form"
■Reservation period
Monday, February 27, 2023 -
■Reservation slot
Two slots a day on weekdays (Monday to Friday)
From 9 o'clock, 15:00~
■Electronic application acceptance start date
Tuesday, February 21, 2023

How to make a reservation?

Please make a reservation from the following electronic application system.
Applications can be made from 30 days before the reservation date to 3 business days before the reservation date. Cancellations must be made up to 3 business days before the scheduled date of the next agency (reservation date).

<Yokohama City Electronic Application and Notification System>
①Enter the top screen at the following URL and register the user ID and password on the system.
https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/portal/home (outside site)

②After registering your user ID and password, proceed to the reservation screen according to the following procedure and make a reservation.
   Top screen (enter at the URL above)
 → Click "Procedures for individuals" in the "List of procedures that can be applied". 
 → Click "family register Tax/Insurance" from "Category" in "Search by specifying conditions". 
 → Please make a reservation from "Reservation for notification and consultation of" marriage "" marriage "" (Konan Ward Office)".

Precautions for reservation

◯"birth registration form" is within 14 days including the date on which the child was born, and within 3 months including the date of birth (if the 14th day is a ward office closed day, the next open day).
◯Please note that the report may not be completed on the spot due to lack of notification contents or documents when you come to the agency.
◯This reservation system is carried out by the Digital Ward Office model. We do not carry out in other wards.
◯Please note that you cannot make a reservation by phone.
◯"birth registration form" or "marriage registration form" consultation is limited to those who submit a notification in Konan Ward.
◯Notifications and consultations are also accepted without reservation. If the notification / consultation other than the above, or if the above reservation slot is filled, please come directly to the counter.
◯Please refrain from canceling. In the unlikely event that cancellation due to an accident or other reasons, please contact us by phone at least one business day before the reservation date.
◯If you have any questions, please check with the contact person in charge below.

Procedure required documents

Details of the procedure and required documents can be found on the following website. If you have any questions, we recommend that you check in advance on our website or by phone.
"birth registration form,"
https://translate-en.city.yokohama.lg.jp/kurashi/koseki-zei-hoken/todokede/koseki-juminhyo/koseki/syuxtusyou.html

"marriage registration form,"
https://translate-en.city.yokohama.lg.jp/kurashi/koseki-zei-hoken/todokede/koseki-juminhyo/koseki/konin.html

Flows and notes on the day

The flow of reception when you come to the agency on the day of the reservation is as follows.
①Please come to Family Registry Division 20th window on the second floor of Konan Ward government office 5 minutes before the reservation time.
②Please wait without taking the bill of the number ticketing machine at window 20. Called with the number issued when making a reservation using the electronic application / notification system. Please print or write down the number.
③Notifications and consultations will be conducted until the end of the meeting.

[Notes on the day]
◯Please note that if you are late for the reservation time, we will prioritize the procedures of other customers and you may have to wait.
◯Please note that if you have necessary/required procedures for marriage or birth other than the resident registration procedure, you may have to wait at each window.

For inquiries to this page

Konan Ward General Affairs Department Family Registry Division

Phone: 045-847-8331

Phone: 045-847-8331

Fax: 045-841-1281

Email address: kn-koseki@city.yokohama.jp

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Page ID: 928-645-281

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