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About reservation of window of report, consultation of "marriage" "birth"

As part of the "Digital Ward Office" held in Konan Ward, Family Registry Division will implement a reservation system with the aim of "faster without waiting for window procedures." Reservations at Family Registry Division Family Registry Section are as follows.

Last Updated October 12, 2024

About reservation

■Procedures for Reservation
Notification and consultation of birth registration form or marriage registration form
■Reservation period
From Monday, February 27, 2023
■Reservation slot
2 slots per day on weekdays (Monday to Friday)
From 9 o'clock, from 15 o'clock
■Start date of electronic application acceptance
Tuesday, February 21, 2023

How to make a reservation

Please make a reservation from the following electronic application system.
Applications can be made from 30 days before the reservation date to 3 business days before the reservation date. Cancellations are made up to 3 business days before the scheduled date of the next agency (reservation date).

<Yokohama City Electronic Application and Notification System>
①Enter the top screen at the following URL and register the user ID and password on the system.
https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/portal/home (outside site)

②After registering your user ID and password, proceed to the reservation screen according to the following procedure and make a reservation.
   Top screen (enter the above URL)
 → Click "Procedures for individuals" in "List of procedures that can be applied" 
 → Click "family register / Tax / Insurance" from "Category" in "Search by specifying conditions". 
 → Please make a reservation from the "Konan Ward Office" for notification and consultation of marriage and birth.

Notes on Reservation

◯"birth registration form" is within 14 days including the day when the child was born, and within 3 months when born abroad, including the date of birth (if the 14th day is the ward office closed, the next open day) Please be careful.
◯Please note that when you come to the Agency, the notification may not be completed on the spot due to lack of notification contents or documents.
◯This reservation system is implemented by the digital ward office model. It is not implemented in other wards.
◯Please note that reservations cannot be made by telephone.
◯In the case of consultation with "birth registration form" or "marriage registration form", only the person who submits the notification in Konan Ward.
◯Notifications and consultations are accepted without reservation. If notification / consultation other than the above, or if the above reservation frame is filled, please come directly to the counter.
◯Please refrain from canceling. If you cancel due to an accident or other reason, please contact us by phone at least one business day before the reservation date.
◯If you have any questions, please contact the person in charge below in advance.

Procedure required documents

Details of the procedure and required documents are provided on the following website. If you have any questions, we recommend that you check in advance on the website or telephone.
"birth registration form,"
https://translate-en.city.yokohama.lg.jp/kurashi/koseki-zei-hoken/todokede/koseki-juminhyo/koseki/syuxtusyou.html

"marriage registration form,"
https://translate-en.city.yokohama.lg.jp/kurashi/koseki-zei-hoken/todokede/koseki-juminhyo/koseki/konin.html

Flow of the day and notes

The flow of reception when you come to the agency on the day of reservation is as follows.
①Please come to Family Registry Division No. 20 on the second floor of Konan Ward Hall 5 minutes before the reservation time.
②Please wait without taking the number ticketing machine at the 20th window. Called by the number issued when booked by the electronic application / notification system. Please print or write down the number.
③Notifications and consultations will be conducted until the end of the meeting.

[Notes on the day]
◯Please note that if you are late for the reservation time, we may have to wait with the procedures of other customers.
◯Please note that if you have a necessary/required procedures in marriage or birth other than the resident registration procedure, you may have to wait at each window.

Inquiries to this page

Konan Ward General Affairs Department Family Registry Division

Telephone: 045-847-8331

Telephone: 045-847-8331

Fax: 045-841-1281

Email address: kn-koseki@city.yokohama.lg.jp

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Page ID: 928-645-281

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