Consultation on Disability Discrimination

・When the service is refused, the location or time is restricted, or conditions are imposed on persons without a justifiable reason, for reasons of disability, or conditions are not granted to persons without disabilities.
・When appropriate consideration (reasonable consideration) in response to disability cannot be received

[Consultation desk]
Please consult with the consultation desk established by the company.
Or, if you have any problems, please consult with the department in charge of the business and various consultation desks.
　
　
　

・When the service is refused, the location or time is restricted, or conditions are imposed on persons without a justifiable reason, for reasons of disability, or conditions are not granted to persons without disabilities.
・When appropriate consideration (reasonable consideration) in response to disability cannot be received

[Consultation desk]
Please consult with the department in charge or the personnel department in charge of the ward or bureau.
　

　・In cases such as "I don't know if this is discrimination," "I'm distracted to consult a business or government office suddenly," or "I want to feel free to consult about disability discrimination."
　　
　[Consultation desk]
　 Person with a disability peer consultation (outside site)
　Persons with disabilities and their families serve as counselors to provide consultation on problems using the same environment, worries, and experience.
　　
　

[If the above consultation and adjustment could not be resolved]
If you receive "unfair discriminatory treatment" from the business operator or fail to receive "reasonable accommodation", consultation with the consultation desk set up by the business operator and consultation with the department in charge of the business will be resolved. If not possible), you can apply for mediation.
Mediation is based on the "Coordination Committee on Consultation on Disability Discrimination in Yokohama City", which is composed of lawyers, etc., confirms the facts and makes proposals to aim for a solution to target businesses and consultants. is. (Requirements are stipulated in the ordinance)
※Limited to cases in which persons with disabilities who live, work or attend school in Yokohama City have been discriminated against due to disabilities from businesses conducting business activities in Yokohama City.
　
[Inquiries about mediation]
Disability Measures Promotion Section Promotion Section Symbiotic Society, etc.
Telephone 045-671-3598
Fax: 045-671-3566
e-mail kf-sabetsu-kaisyou@city.yokohama.jp
　

Guidance handbill for consultation (PDF: 284KB)
Guidance handbill about consultation (text file: 2KB)

The regulations (PDF: 113KB) about consultation correspondence about discrimination based on Yokohama-shi obstacle
The regulations (text file: 5KB) about consultation correspondence about discrimination based on Yokohama-shi obstacle

Details page