Coordination Committee on Consultation on Disability Discrimination in Yokohama City

Last Updated April 1, 2022

About mediation by coordination committee

　If you receive "unfair discriminatory treatment" from the business operator or fail to receive "reasonable accommodation", consultation with the consultation desk set up by the business operator and consultation with the department in charge of the business will solve the problem If you do not, you can apply for mediation.
　Mediation is based on the "Coordination Committee on Consultation on Disability Discrimination in Yokohama City", which is composed of lawyers, etc., confirms the facts and makes proposals to aim for a solution to target businesses and consultants. is. (Requirements are stipulated in the ordinance)

[Inquiries about mediation]
Telephone 045-671-3598
Fax: 045-671-3566
e-mail kf-sabetsu-kaisyou@city.yokohama.jp

About proposal of mediation so far
Applicant	Business operators	Details of the proposal	Results
People with visual impairment	Public transport	At the time of boarding, the timing of announcements etc. is not constant, so visually impaired people cannot use it safely (an announcement that the door will depart before opening and closing at the time of arrival will be broadcast, so ride relying on voice There is no time for the visually impaired to get on).	It was resolved without mediation. Details (PDF: 46KB) Details (Easy Version) (PDF: 45KB) Details (Text file: 540bytes)
People with physical disabilities	Commercial facilities	One of the multiple elevators in commercial buildings is to be used preferentially by wheelchair users, and a dedicated button is installed for that purpose. There is a notice beside that a person other than a wheelchair user requests not to use the button, but there is a notation that the wheelchair user is the `` cause of congestion '' of the elevator, making it difficult for wheelchair users to use the elevator I want to ask for improvement because it may be difficult.	It was resolved without mediation. Details (PDF: 50KB) Details (Easy Version) (PDF: 52KB) Details (Text file: 1KB)
Families of hearing-impaired persons (hearing-impaired persons)	Companies that provide educational services	Hearing aids are used, but it is difficult to hear due to a decrease in hearing, etc., so I hope that the instructor will use the microphone dedicated to hearing aids in an appropriate manner (*), but it will not be used, so use I want you to mediate to acknowledge it. 　※Proper use of microphones: Put the microphone at a position of about 15 to 20 cm from the speaker's mouth by putting a microphone on the neck.	I went out Details (PDF: 78KB) Details (Easy Version) (PDF: 66KB) Details (Text file: 2KB)
People with physical disabilities	Public transport	When using the railway, tell the station staff that they want to get on the vehicle closest to the ticket gate of the getting off station, and the station staff tells them to get on the last vehicle without explanation of the reason. 　Also, if you tell the station staff that you want to change from each station stop to the express train so that you can get to the station early, you will get a bad face. 1 We want you not to specify the boarding position of wheelchair users. 2 I want you to be able to get on the train you want to get on.	It was resolved without mediation. Details (PDF: 45KB) Details (Easy Version) (PDF: 45KB) Details (Text file: 722bytes)
People with visual impairment	Performance management company for entertainment, sports, etc.	Because of the visual impairment, you can browse the online sales of tickets using a loupe, but it is difficult to see, and it does not support voice reading, so the date etc. may be mistaken when selecting, It is difficult to apply. We would like you to consider and implement specific countermeasures for those who have difficulty applying for tickets online.	It was resolved without mediation. Details (PDF: 45KB) Details (Easy-to-understand version) (PDF: 41KB) Details (Text file: 684bytes)
People with physical disabilities	Performance management company for entertainment, sports, etc.	In events such as events where the viewing space for wheelchair users is designated due to safety considerations, when revising the price, the price has increased significantly despite the same wheelchair space at the same performance as before. I can't understand. In addition, safety measures have been taken for existing wheelchair spaces, but safety measures have not been taken in the expanded wheelchair spaces, so we want them to improve them because they are dangerous.	It was resolved without mediation. Details (PDF: 42KB) Details (Easy Version) (PDF: 42KB) Details (Text file: 550 bytes)

Schedule and agenda (finished meeting)
Time	Date and time	Location	Agenda item	Minutes
2nd Fiscal 2021	Thursday, March 17, 2022 From 2:00 pm to 3:40 pm	Yokohama City Skills Cultural Center No. 802	1 Opening 　　Confirmation of handouts 2. Agenda 　　About mediation offer situation 3 Report items, etc. 4. Announcements	Non-disclosed
1st Fiscal 2021	Tuesday, July 13, 2021 From 1:30 pm to 3:10 pm	Yokohama City Technical Cultural Center, Room 603	1 Opening （１） Confirmation of handouts （２） Introduction of new committee members and introduction of each committee member （３） Nomination of Duties Agent 2. Agenda 　About mediation offer situation 3 Report items, etc. （１） Outline of the Act that partially revises the Act on Promotion of Elimination of Discrimination Due to Disability (Act No. 56 of 2021) （２） Others	Non-disclosed
1st Fiscal 2020	Thursday, October 15, 2020 10:00 a.m. to 11:45 a.m.	Opening Memorial Hall, Room 9	1 Opening 　Confirmation of handouts 2. Agenda （１） Report on the status of mediation applications （２） Report on the status of publication of end cases 3. Announcements, etc.	Non-disclosed
2nd Fiscal 2019	Tuesday, February 18, 2020 From 5:00 pm to 6:45 pm	8A meeting room on the 8th floor of the City Hall	1 Opening 　Confirmation of handouts 2. Agenda （１） Report on the status of mediation applications （２） Announcement of end case (continuation of the previous report) (Incidents that did not mediate) 3. Announcements, etc.	Non-disclosed
1st Fiscal 2019	Tuesday, July 2, 2019 10:00 a.m. to 11:30 a.m.	Shared meeting room on the 3rd floor of the City Hall	1 Opening 　Confirmation of handouts 2. Agenda （１） Report on the status of mediation applications （２） Announcement of end case (continuation of the previous report) (Incidents that did not mediate) 3 Report QA for citizens and businesses regarding mediation procedures 4. Announcements, etc.	Non-disclosed
3rd Fiscal 2018	Monday, March 25, 2019 10:00 a.m. to 11:30 a.m.	Matsumura Building Annex 603 Meeting Room	1 Opening 　Confirmation of handouts 2. Agenda （１） Report on the status of mediation applications （２） Publication of mediation proposal case (continuation of last time) （３） Public information for citizens and businesses regarding mediation procedures 3. Announcements, etc.	Non-disclosed
2nd Fiscal 2018	Wednesday, October 26, 2018 From 3:00 pm to 5:00 pm	Shared meeting room on the 3rd floor of Yokohama City Hall	1 Opening 　Confirmation of handouts 2. Agenda (1)About the situation of offer of mediation (2)About publication of mediation proposal matter (3)Others 3. Announcements, etc.	Non-disclosed
1st Fiscal 2018	Wednesday, May 30, 2018 10:00 a.m. to noon	Shared meeting room on the 3rd floor of Yokohama City Hall	1 Opening 　Confirmation of handouts 2. Agenda (1)About the situation of offer of mediation (2)About publication of mediation proposal matter (3)Others 3. Announcements, etc.	Non-disclosed
2nd Fiscal 2017	Friday, December 1, 2017 10:00 a.m. to noon	Shared meeting room on the 3rd floor of Yokohama City Hall	1 Opening 　Confirmation of handouts 2. Agenda (1)About the situation of offer of mediation (2)About common knowledge (guidance) of coordination committee about consultation of Yokohama-shi person with a disability discrimination (3)Others 3. Announcements, etc.	Non-disclosed
1st Fiscal 2017	Friday, July 7, 2017 10:00 a.m. to noon	3A meeting room on the 3rd floor of Kannai Central Building	1 Opening 　Confirmation of handouts 2. Agenda (1)About the situation of offer of mediation (2)Issues in proceeding with mediation procedures (3)Others 3. Announcements, etc.	Non-disclosed
3rd fiscal year 2016	Friday, March 3, 2017 From 3:00 pm to 5:00 pm	Special Conference Room on the 5th floor of Kannai Central Building	1 Opening 　Confirmation of handouts 2. Agenda (1)About the situation of offer of mediation (2)About mediation procedure (continuation of last time) (3)Others 3. Announcements, etc.	Non-disclosed
2nd Fiscal 2016	Friday, November 4, 2016 10:00 a.m. to noon	Special Conference Room on the 5th floor of Kannai Central Building	1 Opening 　Confirmation of handouts 2. Agenda (1)About the situation of offer of mediation (2)About mediation procedure (3)Others 3. Announcements, etc.	Non-disclosed
1st Fiscal 2016	Thursday, June 30, 2016 2:00 pm to 4:00 pm	Special Conference Room on the 5th floor of Kannai Central Building	1 Opening (1)Confirmation of handouts (2)Director of Disability Measures Promotion Section Greetings (Deputy Director of Disability Welfare) (3)Committee Self-introduction (4)Secretariat, etc. (5)The Role of the Coordinating Committee 2. Agenda (1)Election of Chairperson and Vice Chair (2)About the promises at the meeting (3)About mediation procedure (4)Future Schedule (5)Others 3. Announcements, etc.	Minutes (PDF: 173KB) Minutes (text file: 21KB)

QA for citizens and businesses regarding mediation procedures

　QA（PDF：66KB）
　QA (text file: 1KB)

Committee member list

Coordinating Committee member list (PDF: 149KB) about consultation of Yokohama-shi disability discrimination
Coordinating Committee member list (text file: 815bytes) about consultation of Yokohama-shi disability discrimination

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