Coordinating Committee on Consultation of Yokohama City Disability Discrimination

Last update date April 1, 2022

About mediation by the Coordinating Committee

　If you receive "unfair discriminatory treatment" from the business operator or cannot receive "reasonable consideration", consultation with the consultation desk established by the business operator and consultation with the department in charge of the business. If not, you can make an offer for mediation.
　After confirming the facts, the "Coordination Committee on Consultation of Yokohama City Disability Discrimination", which is composed of lawyers, etc., makes proposals to aim for solutions to target businesses and counselors. . (Requirements, etc. are defined in the regulations.)

[Inquiry about Mediation]
Phone: 045-671-3598
Fax 045-671-3566
e-mail kf-sabetsu-kaisyou@city.yokohama.jp

About past mediation offer
Applicant	Business operators	Details of proposals	Results
A person with visual impairment	Public transportation	At the time of boarding, the timing of announcements etc. is not constant, so visually impaired people can not use it safely. There is no timing for visually impaired people to board), so please improve.	It was resolved without interruption Details (PDF: 46KB) Details (Easy-to-understand version) (PDF: 45KB) Details (text file: 540bytes)
People with physical disabilities	Commercial facilities	In elevators in commercial buildings, one of the multiple vehicles is to be used preferentially by wheelchair users, and a dedicated button is installed for that purpose. Besides it, there is a notice stating that no other than wheelchair users to use the button, but there is a notation that the wheelchair user is the "cause of congestion" of the elevator, and wheelchair users use the elevator. I want to seek improvement because it may become difficult.	It was resolved without interruption Details (PDF: 50KB) Details (Easy-to-understand version) (PDF: 52KB) Details (text file: 1KB)
Family of hearing-impaired persons (hearing impaired)	Companies that provide educational services	We use hearing aids, but it is difficult to hear due to reduced hearing, etc., so we hope that the instructor will use the microphone dedicated to hearing aids by proper usage (*), but because they do not use it, We want you to let you know. 　※Appropriate use of microphone: Attach the microphone to a position about 15 to 20 cm from the mouth of the speaker by putting the microphone around the neck.	I made a mediation Details (PDF: 78KB) Details (Easy-to-understand version) (PDF: 66KB) Details (text file: 2KB)
People with physical disabilities	Public transportation	When using the railway, if you tell the station staff that you want to get on the vehicle closest to the ticket gate at the disembarkation station, the station staff will tell you to get on the vehicle at the back without explanation of the reason. 　Also, if you tell the station staff that you want to transfer from each station to an express train so that you can get to the getting off station early, you will be disgusted. 1 Do not specify the boarding position of the wheelchair user. 2 I want you to be able to get on the train you want to get on.	It was resolved without interruption Details (PDF: 45KB) Details (Easy-to-understand version) (PDF: 45KB) Details (text file: 722bytes)
A person with visual impairment	Entertainment of entertainment, sports, etc.	Due to visual impairment, you can browse the ticket online sales while using a loupe, but it is difficult to see and it does not support voice reading, so the date etc. may be incorrect when selecting, accurate It is difficult to apply. We would like you to consider and implement specific countermeasures for those who have difficulty applying for tickets online.	It was resolved without interruption Details (PDF: 45KB) Details (Easy-to-understand version) (PDF: 41KB) Details (text file: 684bytes)
People with physical disabilities	Entertainment of entertainment, sports, etc.	Events such as events where the viewing space for wheelchair users is specified due to safety considerations, and when revising the fee, the fee increased significantly despite the same wheelchair space at the same performance as before. I can't be convinced. In addition, safety measures have been taken for existing wheelchair spaces, but safety measures have not been taken in the expanded wheelchair space and are dangerous, so please improve it.	It was resolved without interruption Details (PDF: 42KB) Details (Easy-to-understand version) (PDF: 42KB) Details (text file: 550bytes)

Schedule and agenda (finished meeting)
Rounds	Date and time	Place	Agenda item	Minutes
2nd meeting in FY2021	Thursday, March 17, 2022 2:00 p.m. to 3:40 p.m.	Yokohama Skills Cultural Center No. 802	1 Opening 　　Confirmation of handouts 2 Agenda Item 　　About mediation offer situation 3 Report items, etc. 4 Contacts	Non-disclosure
1st in FY2021	Tuesday, July 13, 2021 From 1:30 pm to 3:10 pm	Yokohama Skills Cultural Center Room 603	1 Opening （１） Confirmation of handouts （２） Introduction of new committee members and self-introduction of each committee member （３） Nomination of duties representative 2 Agenda Item 　About mediation offer situation 3 Report items, etc. （１） Outline of the Act that partially amends the Act on the Promotion of Elimination of Discrimination on the grounds of disability (Act No. 56 of 2021) （２） Others	Non-disclosure
1st in FY2020	Thursday, October 15, 2020 10:00 a.m. to 11:45 a.m.	Opening Memorial Hall Room No. 9	1 Opening 　Confirmation of handouts 2 Agenda Item （１） Report on the status of mediation requests （２） Report on the status of publication of the end case 3 Contact information, etc.	Non-disclosure
2nd in FY2019	Tuesday, February 18, 2020 5 p.m. to 6:45 p.m.	8A meeting room on the 8th floor of City Hall	1 Opening 　Confirmation of handouts 2 Agenda Item （１） Report on the status of mediation requests （２） Announcement of termination events (continued from previous time) (In cases where mediation was not performed) 3 Contact information, etc.	Non-disclosure
1st in FY2019	Tuesday, July 2, 2019 10:00 a.m. to 11:30 a.m.	Shared meeting room on the third floor of the city hall	1 Opening 　Confirmation of handouts 2 Agenda Item （１） Report on the status of mediation requests （２） Announcement of termination events (continued from previous time) (In cases where mediation was not performed) 3 Reports QA for citizens and businesses related to mediation procedures 4 Contact information, etc.	Non-disclosure
3rd in FY2018	Monday, March 25, 2019 10:00 a.m. to 11:30 a.m.	Matsumura Building Annex 603 Meeting Room	1 Opening 　Confirmation of handouts 2 Agenda Item （１） Report on the status of mediation requests （２） Publication of mediation proposal case (continued from last time) （３） Public information for citizens and businesses regarding mediation procedures 3 Contact information, etc.	Non-disclosure
2nd in FY2018	Wednesday, October 26, 2018 From 3:00 p.m. to 5:00 p.m.	Yokohama City Hall 3F Common Conference Room	1 Opening 　Confirmation of handouts 2 Agenda Item (1)About the situation of mediation offer (2)About publication of mediation proposal matter (3)Others 3 Contact information, etc.	Non-disclosure
1st in FY2018	Wednesday, May 30, 2018 10:00 a.m. to noon	Yokohama City Hall 3F Common Conference Room	1 Opening 　Confirmation of handouts 2 Agenda Item (1)About the situation of mediation offer (2)About publication of mediation proposal matter (3)Others 3 Contact information, etc.	Non-disclosure
2nd in FY2017	Friday, December 1, 2017 10:00 a.m. to noon	Yokohama City Hall 3F Common Conference Room	1 Opening 　Confirmation of handouts 2 Agenda Item (1)About the situation of mediation offer (2)About common knowledge (guidance) of coordination committee about consultation of Yokohama-shi disability discrimination (3)Others 3 Contact information, etc.	Non-disclosure
1st in FY2017	Friday, July 7, 2017 10:00 a.m. to noon	3A meeting room on the 3rd floor of Kannai Chuo Building	1 Opening 　Confirmation of handouts 2 Agenda Item (1)About the situation of mediation offer (2)Issues in Proceeding Mediation Procedures (3)Others 3 Contact information, etc.	Non-disclosure
3rd in FY2016	Friday, March 3, 2017 From 3:00 p.m. to 5:00 p.m.	Special meeting room on the 5th floor of the Kannai Chuo Building	1 Opening 　Confirmation of handouts 2 Agenda Item (1)About the situation of mediation offer (2)About procedure of mediation (continuation of last time) (3)Others 3 Contact information, etc.	Non-disclosure
2016 2nd	Friday, November 4, 2016 10:00 a.m. to noon	Special meeting room on the 5th floor of the Kannai Chuo Building	1 Opening 　Confirmation of handouts 2 Agenda Item (1)About the situation of mediation offer (2)About procedure of mediation (3)Others 3 Contact information, etc.	Non-disclosure
1st in FY2016	Thursday, June 30, 2016 From 2 pm to 4 pm	Special meeting room on the 5th floor of the Kannai Chuo Building	1 Opening (1)Confirmation of handouts (2)Greetings from Disability Measures Promotion Section Manager (Deputy General Manager of Disability Welfare) (3)Committee member self-introduction (4)Introduction of Secretariat (5)The Role of the Coordinating Committee 2 Agenda Item (1)Election of Chairperson and Vice Chairs (2)About the promises at the meeting (3)About procedure of mediation (4)Future schedules (5)Others 3 Contact information, etc.	Minutes (PDF: 173KB) Minutes (text file: 21KB)

QA for citizens and businesses related to mediation procedures

　QA（PDF：66KB）
　QA (text file: 1KB)

Committee list

Coordination committee member list (PDF: 149KB) about consultation of Yokohama-shi disability discrimination
Coordination committee member list (text file: 815bytes) about consultation of Yokohama-shi disability discrimination

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