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Provision of reasonable accommodation by private business operators has become a legal obligation.

~ Let's talk about each other~~

Last Updated February 14, 2025

The Law on the Elimination of Discrimination against Persons with Disabilities, which was revised and promulgated in June 2021, came into effect on April 1, 2024, and the provision of reasonable accommodation by businesses as well as administrative agencies has become a "legal obligation." Was.

What is the provision of reasonable accommodation?

・Care should be taken as much as possible so that stores, facilities, services, etc. can be used as well as people without disabilities.

・In order to provide reasonable accommodation, it is important to be close to the other party and try to understand what you are having trouble with.

・Talk to the needs of people with disabilities, explain why if it is difficult to respond, and think about alternatives together.

Reference

The website of the Cabinet Office regarding the promotion of understanding of discrimination against persons with disabilities.
Commentarys and examples on discrimination against persons with disabilities and provision of reasonable accommodation are posted.

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Inquiries to this page

Health and Social Welfare Bureau Disability Welfare and Health Department Disability Measures Promotion Section

Telephone: 045-671-3603

Telephone: 045-671-3603

Fax: 045-671-3566

Email address: kf-syosuishin@city.yokohama.lg.jp

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Page ID: 794-776-366

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