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For those who apply for a certificate of the physically disabled

Last Updated December 1, 2024

Target person

Visual, auditory, balance function, voice, language function or masticatory function, limb (upper limb, lower limb, trunk, brain Hara motor dysfunction), heart function, kidney function, respiratory function, bladder or rectum function, small intestine function, immune function Those with permanent impairment in liver function

Disability grade

Depending on the degree of disability, you will be certified from grade 1 to grade 7. (However, only one 7th grade disability is not eligible for the notebook.)
The content of support may vary depending on the grade.

Flow until the acquisition of personal organizers

1.Preparation of a prescribed medical certificate

A description by a designated doctor under the Welfare Law for the Physically Disabled is required.
Please consult with family doctor in advance when obtaining a notebook.

2.Application

What I need

A personal number (My Number) is required for the certificate of the physically disabled.

When the applicant applies
  • Face photo
  • Medical certificate for the physically handicapped (diagnosed by a designated doctor)
  • Identity Confirmation Documents
When proxy/agent applies
  • Face photo
  • Medical certificate for the physically handicapped (diagnosed by a designated doctor)
  • Identification documents of the person who came to the counter
  • Documents that confirm the right of representation (power of attorney, etc.)

[Notes on Photos]
 1. A photo of the upper body taken recently (within 1 year). 4cm long x 3cm wide.
 2. There must be no hat. (Except when there is a religious or medical reason.)
 3. Sunglasses and masks are not allowed to be worn or photographed.
 4. Photos with no background as much as possible, such as ID photos. It doesn't show any other person.

[About Braille stickers]
For those who are visually impaired who have a notebook of Motoichi, we will give you a sticker with a notebook number in Braille. When applying, please contact us at the counter.

Window

Each ward office Health and Welfare Center

3.Delivery

Period

It generally takes about one and a half to two months after application.

Communication

We will notify you by mail from the ward office.
Please come to the ward office at the designated date and time.

Belongings

  • private seal
  • Notification sent by mail
  • Belongings listed in the notification (the belongings vary depending on the grade of disability)

About style of notebook

In Yokohama City, we introduced the card style of the Handbook for Persons with Disabilities in June 2021. At the time of application, you can choose either paper style or card style.
If you already have a notebook and do not wish to issue a card style, you can use your current paper-style notebook as it is.
Currently, if you have a notebook of Motoichi and wish to change from paper style to card style, click here.

<Reference>
About main difference between card style and paper style (PDF: 283KB)

About special place of residence

Regarding the certificate of the physically handicapped for those who have entered (entered) facilities for the disabled or facilities for the elderly, if the municipalities where the facilities are located are uniformly implemented as the implementing entity, the municipalities with many facilities, etc. The burden of office work is concentrated. A mechanism established to correct such imbalances is the "exception of residence".
Those who have entered (entered) a facility subject to the special place of residence will not have to apply for a certificate of the physically disabled at the municipality where the facility is located, but will go to the municipality where they originally lived.
However, for applications that require a certificate of the physically disabled and a statement of opinion (new application, grade change application, additional disability application, recertification application), procedures will be taken at the municipalities where the entrance facility is located.

Guidance of place of residence exception of certificate of the physically disabled (PDF: 507KB)

Related information

About inquiry about notebook application

Please contact the ward office in charge below.
Ward Window In charge Phone number FAX
Tsurumi Ward

Elderly and Disabled Support Division
Children and Families Support Division

Persons with disabilities
Children with disabilities

045-510-1847
045-510-1839

045-510-1897
045-510-1887

Kanagawa Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities

045-411-7114
045-411-7113

045-324-3702
045-321-8820

Nishi Ward

Elderly and Disabled Support Division
Children and Families Support Division

Persons with disabilities
Children with disabilities

045-320-8417
045-320-8402

045-290-3422
045-322-9875
Naka Ward Elderly and Disabled Support Division
Children and Families Support Division

Persons with disabilities
Children with disabilities

045-224-8165
045-224-8171

045-224-8159

Minami Ward

Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-341-1141
045-341-1152
045-341-1144
045-341-1145
Konan Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-847-8459
045-847-8457
045-845-9809
045-842-0813
Hodogaya Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-334-6384
045-334-6353
045-331-6550
045-334-6393
Asahi Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-954-6128
045-954-6117
045-955-2675
045-951-4683
Isogo Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-750-2416
045-750-2439

045-750-2540

Kanazawa Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-788-7849
045-788-7772
045-786-8872
045-788-7794
Kohoku Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-540-2237
045-540-2320
045-540-2396
045-540-3026
Midori Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-930-2433
045-930-2432

045-930-2310
045-930-2435

Aoba Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-978-2453
045-978-2457
045-978-2427
045-978-2422
Tsuzuki Ward   Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-948-2316
045-948-2321
045-948-2490
045-948-2309
Totsuka Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-866-8463
045-866-8468
045-881-1755
045-866-8473
Sakae Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-894-8068
045-894-8959

045-893-3083
045-894-8406

Izumi Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-800-2485
045-800-2448

045-800-2513
045-800-2524

Seya Ward Elderly and Disabled Support Division
Children and Families Support Division
Persons with disabilities
Children with disabilities
045-367-5715
045-367-5703
045-364-2346
045-367-2943

About mail application

 If you already have a certificate of the physically disabled in Yokohama City (if you moved in from another city, you have completed the procedure for transferring your notebook), only for applications for re-issuance of "when your notebook is lost" or "when your notebook is damaged", We accept by mail.

Notes on Mail Application

 ・A letter informing you that your personal organizer has been completed will be sent to Address.
 ・The place where the completed notebook is issued is Health and Welfare Center of each ward office.

What to be submitted

 ①Application form (Please fill in the required items and paste the photo)
   Application Form (PDF: 156KB)

 ②Power of Attorney (required only if the person is 15 years of age or older and is applied by another proxy/agent)
   Power of Attorney (word: 13KB)
   Power of Attorney (PDF: 140KB)
   ※You can create your own by referring to this style.

[Notes on Photos]
 1. A photo of the upper body taken recently (within 1 year). 4cm long x 3cm wide.
 2. There must be no hat. (Except when there is a religious or medical reason.)
 3. Sunglasses and masks are not allowed to be worn or photographed.
 4. Photos with no background as much as possible, such as ID photos. It doesn't show any other person.

Destination

 Please send the above “Application Form” (with photo) and “Power of Attorney” (only for the target person) to the address below.
 
  〒222-0035
  1770, Toriyamacho, Kouhoku-ku, Yokohama-shi
  Yokohama-shi person with a disability rehabilitation consultation office clerk

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Inquiries to this page

Health and Social Welfare Bureau Disability Welfare and Health Department Rehabilitation Counseling Center

Telephone: 045-473-0666

Telephone: 045-473-0666

Fax: 045-473-0809

Email address: kf-koseisodan@city.yokohama.lg.jp

Return to the previous page

Page ID: 272-883-192

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