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Communication support project at the time of hospitalization for severely disabled people

Last update date April 7, 2021

Communication support project at the time of hospitalization for severely disabled people

In Yokohama-shi, we carry out business to support communication at the time of hospitalization for person with severe disability.
In this project, when communication is required, communication support staff will be dispatched to hospitals (excluding psychiatric hospitals and psychiatric wards) to facilitate smooth communication between the staff of the medical institution and the person himself. Is what you do.

Outline of communication support support projects at the time of hospitalization for severely disabled
1 Purpose of BusinessIf a person with a severe disability is hospitalized and cannot sufficiently communicate with the staff of the hospitalized medical institution, dispatch a communication support member so that the person and the staff of the medical institution can be performed smoothly. To do.
2 TargetsChildren with disabilities / persons who are elementary school students or older living in Yokohama City who apply to all of the following (1) to (4) However, this does not apply to cases where disability support category 6 can receive communication support during hospitalization due to severe home care.
※We confirm requirements in ward Health and Welfare Center along confirmation table (see attached table) (PDF: 227KB).
(1)Those who fall under any of a to c
Oh, by reaching 65 years old, person who obtained certificate of the physically disabled of limb dysfunction 1.2 grade or equivalent to this
B. Those who have been judged to have intellectual disability
C. Those who have mental illness before reaching the age of 65
(2)Those who have difficulty in communicating smoothly
(3)Those who use disability welfare services
(4)Those who can obtain consent from the hospital's medical institution
3 Communication Support Staff

Helpers who are involved in the support of the individual on a daily basis, staff at the tsusho, group home staff, staff of entrance facilities (excluding nursing care establishments), staff at local activity homes, etc.
In order to support smooth communication between the patient and the doctor / nurse, etc., we support communication, such as telling the person's main complaint at the time of consultation or in a hospital room.
※Support that is subject to medical fees and shopping agents are not eligible.

4 Number of hours of useUp to 150 hours per admission. (There is no limit on the number of days.)
※Plan and adjust the dispatch time etc. within the limits between users and businesses.
5 User burdenNone. (If you are dispatching to a hospital outside the city, you may be required to pay the transportation expenses for dispatching support staff.)
6 Business FlowRefer to the flow chart (PDF: 262KB)
1 Pre-registration (In the case of emergency hospitalization, it is also possible to register and use it at the time of hospitalization.)
(1)If you would like to dispatch a support member, check with the company or facility you usually use to see if you can ask for a dispatch as a communication support member, and obtain consent.
(2)Once the consent of the dispatch is obtained, apply for registration in advance at the ward Health and Welfare Center window.
2 When hospitalized
(3)Obtain permission from the hospital for communication support staff.
(4)We ask registered business operators and facilities to dispatch communication support staff.
(5)We submit "use start notice" to ward Health and Welfare Center.
3 When discharged from the hospital
(6)We submit "use end notice" to ward Health and Welfare Center.

■To Our Users
Information on communication support projects at the time of hospitalization (PDF: 360KB)

To Our Business Operators

■Others
Yokohama City Severely Disabled Communication Support Project Implementation Guidelines for Admission (PDF: 367KB)

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For inquiries to this page

Disability Independence Support Division, Health and Social Welfare Bureau Disability and Health Department

Phone: 045-671-3891

Phone: 045-671-3891

Fax: 045-671-3566

Email address: kf-syojiritsu@city.yokohama.jp

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Page ID: 483-081-736

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