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Isogo Ward Office Information Floor Map

Last Updated November 7, 2024

Information on each floor

Overview

Reception hours

Monday to Friday (excluding Saturdays, Sundays, holidays, and December 29 to January 3)
From 8:45 a.m. to 5:00 p.m.
About ward office window opening agency of the second, fourth Saturday

Representative phone number

045-750-2323

Reception hours

Open all year round
From 8 a.m. to 9 p.m.

Reference for each section

1st floor

1st floor

Ward Administration Promotion Division

No. 11 (Public Relations Section)

  • Guidance of Government building
  • Public Relations
  • Information Disclosure
  • Reception of Life Memorial Trees
  • Inhabitant of a ward consultation (legal consultation, etc.)
  • Public hearing
  • Request
  • Petition

2nd floor

2nd floor

Family Registry Division

No. 20 (Registration Section)

  • Electronic certificate renewal window

No. 21 (Registration Section)

  • Notification of Change of Residents
  • Passing window for those who have done Seal Registration etc.

No. 22 (Registration Section)

  • Notification of change of residents (transfer, transfer, etc.)
  • Seal Registration House Indication
  • Admission to elementary and junior high schools, transfer
  • Special Permanent Resident Certificate for Personal Numbers

No. 23 (Registration Section)

  • My number card handing window

No. 24 [Certificate Issuance Desk]

  • Copy of resident certificate and other seal proof
  • family register Certification, etc. (certificate of family register, abstract, family register's tag)
  • pension Status Report

No. 25 (Family Registry Section)

  • Notification of family register (birth, marriage, death, divorce, etc.)
  • Proof of acceptance, etc.

Insurance and Pension Division

No. 26 (Qualification)

  • Procedures for joining or losing National Health Insurance and The Long-term Care Insurance
  • Payment of insurance premiums

No. 27 (Tax Receipt Section)

  • Consultation on payment of National Health Insurance premiums, Long-term Care Insurance Premium and Medical Care for Elderly Seniors

No. 28 (in charge of benefits)

  • high medical costs, Children, Single Parent and Severely Disabled Persons medical expenses
  • Medical expenses, funeral expenses, medical care system for the elderly, high-cost nursing care service expenses

No. 29 (National Pension Plan Section)

  • Notification of participation and transfer of National Pension Plan (Kokumin Nenkin), application for exemption from insurance premiums
  • Request for ruling on basic age pension, etc.

3rd floor

3rd floor

Tax Division

No. 31 (Accounting Section Ward's Treasurer's Office)

  • Payment procedures for public money in the city
  • Certificate of payment, refund of Yokohama City Revenue certificate stamp

No. 32 (Bank "Koban" (police box))

  • Payment of public money of the city
  • Payment of city taxes, national health insurance premiums, oversized garbage, etc.

No. 33 (Tax Receipt Section)

  • Payment and consultation of city tax

No. 34 (City Tax Section)

  • Declaration and consultation of city and prefectural tax
  • Reduction of light motor vehicles tax (keijidosha-zei)

No. 35 [Tax Certificate Issuance Desk]

  • Tax certificate Evaluation certificate Tax payment certificate
  • Registration and scrapping of moped motorcycles

No. 36 (in charge of Land Section House)

  • Property tax on land and houses
  • Consultation and browsing of city planning tax

4th floor

4th floor

Health and Welfare Division

No. 41 (Health Promotion Section)

  • Tuberculosis and Infectious Disease Control Health Promotion Support
  • Nutrition consultation Vaccinations Support for A-bomb Victims
  • Cancer screening hepatitis measures

No. 42 (Administration Planning Section Business Planning Officer)

  • Planning and coordination of welfare and health
  • Promotion of community-based welfare health
  • Consumer Affairs Committee and Children's Committee

Health Sanitation Division

No. 43 (Environmental Sanitation Section)

  • Environmental hygiene business related to hairdressing and beauty
  • Hygiene of buildings and receiving tanks
  • Registration of dogs Consultation on dogs, cats, rats, sanitary pests, etc.

No.44 (Food Sanitation Section)

  • Application for food poisoning prevention and food sales
  • Application for medical, pharmaceutical, and various licenses

5th floor

5th floor

Elderly and Disabled Support Division

No. 51 [Welfare and Health Consultation Service for the Elderly and Disabled (18 years or older)]

  • The Long-term Care Insurance Certification Application Handbook for Persons with Disabilities
  • Application for incurable disease, etc.

No. 54 [The Long-term Care Insurance Certification Office]

  • Acceptance of care manager agency application
  • Out-of-city transfer procedures, etc.

Children and Families Support Division

No. 52 [elementary school student, Maternal and Child Health, Single Parent, Welfare and Health Services for Children with Disabilities under the age of 18]

  • Child Allowance Maternal and Child Health Handbook
  • Special ticket medical expenses benefit
  • Child care consultation (pregnancy to school age)
  • Maternal and child health and child care support
  • Childcare and educational facilities
  • After school kids club 
  • Schoolchildren's Day Care Child Raising Allowance
  • Special Child Raising Allowance
  • Handbooks for children with disabilities

Life Support Division

No. 53

  • Consultation on poor living in social security
  • Reception of special condolence money for bereaved families of the war dead

6th floor

6th floor

Regional Promotion Division

No. 61

  • Neighborhood Association Neighborhood Associations
  • Waste reduction and Resources Reuse Promotion
  • Beautification of the city traffic safety consumer life
  • Promotion of youth development culture and sports
  • Promotion of reading activities
  • Management of facilities for residents of the ward
  • Support for solving local issues

General Affairs Division

No. 62 (Statistics and Elections Section)

  • Various statistical surveys Various elections
  • Absentee Voting Election Commission

No. 63 (Budget Adjustment Section)

  • Management of budget and settlement of accounts

No. 64 (General Affairs Section)

  • Temporary Number Disaster Prevention

Ward Administration Promotion Division

No. 65 (Planning and Adjustment Section Public Relations Section)

  • Planning and coordination of major businesses in the city
  • Consultation corner for making rules in town
  • Consultation on vacant houses

7th floor

7th floor

Isogo inhabitant of a ward activity support center

Click here for the Isogo inhabitant of a ward activity support center

1st basement floor

1st basement floor

2nd basement floor

2nd basement floor

Related link

Inquiries to this page

Isogo Ward General Affairs Department Ward Administration Promotion Division

Telephone: 045-750-2335

Telephone: 045-750-2335

Fax: 045-750-2532

Email address: is-kusei@city.yokohama.lg.jp

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Page ID: 166-289-463

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