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  5. About window duties on the 2nd and 4th Saturday

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About window duties on the 2nd and 4th Saturday

Last Updated October 29, 2020

In Yokohama-shi, all ward offices carry out holiday opening agency on the second and fourth Saturday of every month.
Please use this service if you cannot come to the ward office on weekdays.

Business Handling Date and Handling Time

2nd and 4th Saturday (including holidays) 9:00 to 12:00

Handling business

List of Handling Services
Department in chargeSection, person in chargeHandling businessContacts and Inquiries
Family Registry DivisionRegistration SectionTransference / transfer notification, copy of resident certificate, Seal Registration and certificate, student registration, special permanent resident certificate, my number card (personal number card), etc.22nd window on the second floor of the ward office
Tel: 750-2345
Family Registry DivisionFamily Registry SectionCertificate of all matters of family register (certified copy), certificate of personal matters (abstract), marriage, birth, death registration/death notification form, etc.25th window on the 2nd floor of the ward office
Tel: 750-2341
Insurance and Pension DivisionNational Health Insurance SectionNational Health Insurance and The Long-term Care Insurance
※Excludes certification procedures for long-term care
26th window on the second floor of the ward office
Tel: 750-2425
Insurance and Pension DivisionNational Health Insurance SectionNational Health Insurance and The Long-term Care Insurance, enrollment, loss, and benefits of subsidies for children, disabilities, single-parent medical expenses subsidies, and reception for medical care for the elderly, etc.Ward Office 2nd floor 28th window
Tel: 750-2428
Insurance and Pension DivisionNational Pension Plan SectionNational Pension Plan (Kokumin Nenkin) qualification acquisition / transfer notification, insurance premium exemption application, special student payment exception, etc.
※Excludes consultation on disability pension
Ward Office 2nd floor 29th window
Tel: 750-2421
Children and Families Support DivisionChildren and Families Support SectionIssuance of Mother and Child Health Handbook, Application for Child Allowance
※We are unable to accept other tasks.
Office 5th floor 52nd window
Tel: 750-2415


※Depending on the content of the work, such as those that require confirmation with other municipalities or those that need to be checked with other organizations such as the pension office, so please check with the person in charge in advance.

For inquiries to this page

Isogo Ward General Affairs Department General Affairs Division

Phone: 045-750-2311

Phone: 045-750-2311

Fax: 045-750-2530

Email address: is-somu@city.yokohama.jp

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Page ID: 198-398-581

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