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  5. About window duties on the second and fourth Saturday

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About window duties on the second and fourth Saturday

Last Updated October 29, 2020

In Yokohama-shi, all ward offices carry out holiday opening agency on the second and fourth Saturday of every month.
If you cannot come to the ward office on weekdays, please use it.

Business handling date and handling time

2nd and 4th Saturday (including holidays) From 9:00 to 12:00

Handling Business

Overview of Handling Services
Section in chargePerson in chargeHandling BusinessContact / Inquiries
Family Registry DivisionRegistration SectionTransfer / transfer notification, copy of resident certificate, Seal Registration and certification, student registration, special permanent resident certificate, my number card (personal number card), etc.22nd window on the second floor of the ward office
Tel: 750-2345
Family Registry DivisionFamily Registry SectionProof of all matters of family register (certified copy), proof ofdeath registration/death notification form, etc.25th window on the second floor of the ward office
Tel: 750-2341
Insurance and Pension DivisionNational Health Insurance SectionParticipation and loss of National Health Insurance and The Long-term Care Insurance
※Excludes certification procedures for long-term care
26th window on the second floor of the ward office
Tel: 750-2425
Insurance and Pension DivisionNational Health Insurance SectionBenefits from the National Health Insurance and The Long-term Care Insurance, participation, loss and payment of subsidies for children, disabilities, single-parent medical expenses, acceptance of medical care for the elderly, etc.28th window on the second floor of the ward office
Tel: 750-2428
Insurance and Pension DivisionNational Pension Plan SectionMatters related to National Pension Plan (Kokumin Nenkin)'s qualification / transfer notification, insurance exemption application, special student payment, etc.
※Excluding disability pension's ruling request consultation
29th window on the second floor of the ward office
Tel: 750-2421
Children and Families Support DivisionChildren and Families Support SectionIssuance of Maternal and Child Health Handbook, Application for Child Allowance
※Other services cannot be accepted.
52nd window on the 5th floor of the ward office
Tel: 750-2415


※Depending on the content of the work, such as those that require confirmation with other municipalities or those that need confirmation with other organizations such as the pension Office, we may not be able to accept them.

Inquiries to this page

Isogo Ward General Affairs Department General Affairs Division

Telephone: 045-750-2311

Telephone: 045-750-2311

Fax: 045-750-2530

Email address: is-somu@city.yokohama.lg.jp

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Page ID: 198-398-581

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