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  7. Please be careful about "casting survey" (suspicious phone calls and visits) pretending to be statistical surveys

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Please be careful about "casting survey" (suspicious phone calls and visits) pretending to be statistical surveys

Last update date April 1, 2024

There have been cases in the city that pretends to be statistical surveys and seeks out personal information (name, Address, age, my number, family structure, receipt of pension, financial institutions used, asset information, etc.).
In citizen's all of you, please have you pay attention enough, and if there is suspicious visit, telephone, document disguised as statistical investigation, please contact city statistics information section.

What is "Darkness Survey"?

  • It is a fraudulent act that pretends to be a public statistical survey, such as a census, or a statistical researcher, visits a household to deceive the completed questionnaire, or asks about the family structure of the household over the phone.
  • Please note that it not only hinders the conduct of statistical surveys, but can also lead to fraud and other crimes.

Points to avoid damage

1.We do not request statistical surveys by phone or email.

  • National or local government officials, statistical investigators, etc. do not request statistical surveys over the phone or survey information on individuals or households.
  • Beware of suspicious calls, e-mails, and suspicious websites.
  • However, in the following cases, the staff of the country, prefecture, city or ward may call you.
    • When confirming after submitting the questionnaire because there is any unclear point in the contents of the questionnaire.

2.Statistical surveys do not ask you for your bank account PIN or credit card number.

  • Statistical surveys conducted by the national, prefectural and municipal governments do not require money.
  • Also, we do not ask for your bank account PIN or credit card number.

3.Investigators always carry an "investigator's card".

  • Investigators for various statistical surveys are part-time local government officials appointed by the prefectural governor.
  • Investigators are issued an "investigator's card" (with a photo) to prove their identity, and are always carried with them during the survey.
  • If a person who does not carry an "investigator's card" visits, it may be impersonating an investigator.

If you receive a suspicious call or visit

If you receive a suspicious call or visit that seems to be a "study survey", do not respond on the spot and ask for a "investigator's card" or ask for the ward office (General Affairs Division Statistics and Elections Section), city statistics information section (telephone 045-671-4207), prefectural statistics center (telephone 045-312-1121), or "consumer hotline" 18)

Related link

Inquiries to this page

General Affairs Department Statistical Information Division, Policy Management Bureau

Telephone: 045-671-4207

Telephone: 045-671-4207

Fax: 045-663-0130

Email address: ss-chosa@city.yokohama.jp

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Page ID: 426-378-271

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