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Third-party evaluation of welfare services

Last update date April 18, 2024

What is the third-party evaluation of welfare services?

A fair and neutral third-party organization other than the parties (users and businesses) evaluate the quality of services provided by the business operator from a professional and objective standpoint. Unlike administrative audits, rather than confirming that the minimum standards are met, they have a role to guide each business operator to provide better services by widely publishing the evaluation results.

Japan National Council of Social Welfare Welfare Service Third-Party Evaluation System Business HP

Kanagawa Prefecture Japan National Council of Social Welfare Kanagawa Welfare Service Third-Party Evaluation Promotion Organization (hereinafter referred to as "Promotion Organization") HP

Examination of third-party evaluation and evaluation results

・The flow up to the examination, evaluation criteria, evaluation organization, etc. can be confirmed on the website (outside site) of the Promotion Organization, which is a promotion organization for third-party evaluation of welfare services in Kanagawa Prefecture.
・The evaluation results received by each company can be searched and confirmed on the evaluation result publication page (external site) of the Promotion Organization and WAM NET (Wamnet) (external site).

About examination fee subsidy system of Yokohama-shi

Yokohama City has implemented a trial fee subsidy system for the elderly, disability and protection fields.

If you are considering using the subsidy system, please.
First, please consult with the Health and Social Welfare Bureau Planning Division's Welfare Service Third-Party Evaluation Section (kf-kikaku@city.yokohama.jp).
(Please contact the Child and Youth Bureau Childcare and Education Benefit Section for subsidy (addition) at nursery schools.)
 

(Reference) About Yokohama-shi welfare service third party evaluation promotion committee

The Yokohama City Welfare Service Third-Party Evaluation Promotion Committee (hereinafter referred to as the “Promotion Committee”) is made up of members consisting of academics in welfare and law, welfare facility workers, etc. In order to improve the quality of the service and promote appropriate service selection by users, we have been examining methods and evaluation standards for third-party evaluation of welfare services.
In addition, with system operation in prefecture area from 2019, promotion committee was abolished on March 31, 2020, when transitional measures period was over.

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For inquiries to this page

Health and Social Welfare Bureau Planning Division, General Affairs Department

Phone: 045-671-3662

Phone: 045-671-3662

Fax: 045-664-4739

Email address: kf-kikaku@city.yokohama.jp

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Page ID: 675-847-430

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