Asahi Ward Consumer University will open!

In order to prevent consumer problems and raise awareness, Asahi Ward holds a lecture called Consumer University twice a year on issues related to consumer life.
The theme this time is "Malicious Business Law." Through examples of specific methods of various malicious business laws that are becoming more complex and sophisticated, early resolution points in the event of damage, such as points to avoid the damage of the malicious business law and how to cool off, etc. Please explain clearly.