It is the top of this page

Usage guidance of citizen's information center

Last update date July 16, 2020


About the new city hall move

From Monday, May 18, 2020, we moved to new city hall the third floor.

Request in case of visit

From the viewpoint of new coronavirus infectious disease extended prevention, please cooperate about the following points.

  • Please cooperate with a cough etiquette including wearing of mask.
  • As for the bad physical condition, please refrain from visit.

With citizen's information center

Yokohama-shi citizen information center is on city hall new city hall the third floor. In center, it comprises about 24,000 points of administrative materials.

We provide information about municipal administration widely and we read and can borrow from citizen's all of you, and there is sale corner, too.

Event and brochure leaflets such as various offer guidance which we align "public information Yokohama" of all wards, and Yokohama-shi hosts

We come by nadomo acquisition.

In addition, receptionists of request for explanation and disclosure of system of public offering of information go, too.
Citizen information center usage guidance leaflet (PDF: 634KB)

We see 1

Illustration of general information counter

・We can read information about center freely.

・With PC in center, we possess homepage of Yokohama-shi
We can read CD-ROM.

・We can grind print (pay) of screen with some PCs.

・There is paid copier in municipal administration publication, goods sale section in floor same as the center. (we cannot copy partly
There are materials, too.)

Search of administrative material arranging

We buy 2

Illustration of information disclosure corner

Some publications and maps, aerial photographs which Yokohama-shi made
We can purchase at "municipal administration publication, goods sale corner".

In addition, aerial photograph from order to receipt time after ten days ago
As it takes, thank you for your understanding beforehand.

List of charged publications

We borrow 3

Illustration of administrative material corner

We can borrow information about center to three one for two weeks.
(there is material which is not borrowed partly)

[the use registration]
・When we borrow for the first time, making of "user card" is necessary.
・At window, fill out "material rental use application", and full name, Address
You can confirm, and please show (driver's license, health insurance card).

Bring materials and user card which you want to borrow to window.

Put back to discount window directly.
※ By mail (customer bears the postage) can return.

Only when all the materials which he/she wants to borrow are loaning,
We can make a reservation. Ask window about procedure.

Search of administrative material arranging

Usage guidance of citizen's information center

Usage guidance of citizen's information center
The use time

Until Monday through Friday (is excluded for national holiday, New Year holidays)
From 8:45 a.m. to 5:00 p.m.


〒231-0005 6-50-10, Honcho, Naka-ku, Yokohama-shi (Yokohama City Hall new city hall the third floor)
※We moved to the new city hall on May 18.

Administrative material cornerTelephone: 045-671-3900
FAX: 045-664-7201
Municipal administration publication, goods sale corner
(the purchase)
Telephone: 045-671-3600

Way to the new city hall, please identify citizen information center new city hall move information.

Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
Person who does not have can download free of charge from Adobe company.
Get Adobe Acrobat Reader DCTo downloading of Adobe Acrobat Reader DC

Inquiry to this page

Civic Affairs Bureau citizen information room citizen Information Systems Section

Telephone: 045-671-3900

Telephone: 045-671-3900

Fax: 045-664-7201

E-Mail address [email protected]

Return to the previous page

Page ID: 142-770-954

We come back to the top