FAQs

Telephone reception hours are from 8:30 to 17:15 on weekdays.
(Closed on Saturdays, Sundays and public holidays, and from December 29 to January 3)
Fax, e-mail, and online forms are accepted all day.
For details on contact information, etc., please refer to the answer to the following question (about procedure).

I'm sorry.
Design consultation is not available to anyone other than small and medium-sized enterprises in Yokohama.
(Design preparation is available for use.)

First of all, please apply for a design consultation. Please apply by phone, fax, e-mail, or online form.
After the application is completed, the person in charge will contact you by phone, so please arrange the schedule for your visit with the person in charge.
(If there is no contact from the person in charge during the next business day, please check by phone.)
For more information, please refer to the following link.

Design consultation is limited to 5 times a year and is free of charge.

If you plan to start a business in the city, you can also receive it.
※Other ordinary individuals are not accepted.

Please feel free to contact us if you have any questions.

It is also possible to think about the image together while listening to the story, so please feel free to contact us.

Yes, sir.
Design preparation can be used by people other than small and medium-sized enterprises in Yokohama. However, for large companies (*) in Yokohama city, the fee is 1.3 times, and for companies outside Yokohama, the fee is 1.5 times.
For more information, please refer to our Privacy Policy.

(*) Large companies: Companies other than SMEs (outside sites) stipulated in Article 2 of the Small and Medium Enterprise Basic Law.

Please refer to the use of design preparation.

The calculation is based on the time the designer worked, so it varies greatly depending on the work content. Fees are calculated based on the fee table, so please inform the designer of the request and ask for a guide.

It's open from 9 to 5 p.m. on weekdays.
Closed on Saturdays, Sundays and public holidays and from December 29 to January 3.

The model workshop is also available to people other than small and medium-sized enterprises in Yokohama. However, for large companies (*) in Yokohama city, the fee is 1.3 times, and for companies outside Yokohama, the fee is 1.5 times.
For more information, please refer to our Privacy Policy.

(*) Large companies: Companies other than SMEs (outside sites) stipulated in Article 2 of the Small and Medium Enterprise Basic Law.

Please refer to the use of the model workshop.

A prescribed transfer form (delivery notice) will be issued, so please make a transfer at the handling financial institution.

The transfer form (delivery notice) will be reissued, so please contact the following.
Inquiries Phone number 045-788-9000