FAQs

Telephone reception hours are from 8:30 to 17:15 on weekdays.
(Closed on Saturdays, Sundays, national holidays, and from December 29 to January 3)
Acceptance by fax, e-mail, and online form is accepted all day.
For details on contact information, etc., please refer to the answer to the following question (procedure).

I'm sorry.
Design consultation is not available to anyone other than small and medium-sized businesses in Yokohama City.
(Design preparation is available.)

First of all, please apply for a design consultation. Please apply by phone, fax, e-mail, or online form.
After the application is completed, the person in charge will contact you by phone return, so please adjust the schedule of the visit with the person in charge.
(If there is no contact from the person in charge during the next business day, please check by phone.)
For more information, please refer to the following link.

Design consultation is limited to 5 times a year, free of charge.

If you plan to start a business in the city, you can also receive it by individuals.
※Other general individuals are not accepted.

Please feel free to contact us if you have any questions.

It is also possible to think about the image together while listening to the story, so please feel free to contact us.

Yes.
Design preparation can be used by anyone other than small and medium-sized enterprises in Yokohama. However, for large companies (*) in Yokohama, the fee is 1.3 times, and for companies outside Yokohama, the fee is 1.5 times.
For more information, please refer to the documentation.

(*) Large companies: Companies other than SMEs (outside sites) stipulated in Article 2 of the SME Basic Law.

Please refer to the following page.

Since it is calculated from the time the designer worked, it varies greatly depending on the work content. The fee is calculated based on the fee table, so please tell the designer the details of the request and ask for a guide.

It's from nine to seven p.m. on weekdays.
Closed on Saturdays, Sundays, public holidays, and from December 29 to January 3.

The model workshop can be used by anyone other than small and medium-sized businesses in Yokohama City. However, for large companies (*) in Yokohama, the fee is 1.3 times, and for companies outside Yokohama, the fee is 1.5 times.
For more information, please refer to the documentation.

(*) Large companies: Companies other than SMEs (outside sites) stipulated in Article 2 of the SME Basic Law.

Please refer to the following page.

We will issue a prescribed transfer form (delivery notice), so please transfer at the handling financial institution.

The transfer form (delivery notice) will be reissued, so please contact the following.
Inquiries Phone number 045-788-9000