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Please cooperate with the proper use of an ambulance.

Last update date May 22, 2023

Ambulances are urgently transported to a medical institution due to injury or illness. However, recently, there have been emergency requests that can be used as taxis, such as requests for outpatients. This can lead to delays in responding to severely ill people, such as serious injuries and myocardial infarction due to accidents. In this situation, you may not be able to save the lives that you can save. For those who truly need an ambulance, I would like cooperation of citizens about the proper use of ambulances. If you feel urgent in view of the accident situation and symptoms of the accident, please call 119 immediately without hesitation.

To protect your precious life

In order to protect important lives, we ask citizens for the following.

  • Use an ambulance properly
  • Learn first aid

The cooperation of citizens is the driving force to provide high-quality emergency services. We look forward to your continued understanding and cooperation.

Information on medical institutions

If you are unsure about calling an ambulance due to sudden illness or injury

Yokohama City Emergency Consultation Guide

You can check the urgency and the need for consultation from your computer or smartphone.

Image of emergency consultation guide

Yokohama City Emergency Consultation Center ¥ 7119

If you are lost due to a sudden illness or injury, dial # 7119 (or 045-232-7119) to provide telephone consultation on "hospital / clinics where you can get an emergency consultation" and "I should consult immediately or call an ambulance" .

For inquiries to this page

Fire Bureau Emergency Department Emergency Planning Division

Phone: 045-334-6413

Phone: 045-334-6413

Fax: 045-334-6710

Email address: sy-kyukyukikaku@city.yokohama.lg.jp

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Page ID: 736-270-120

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