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Please cooperate with the proper use of ambulances

Last Updated November 1, 2024

Ambulances are transported to medical institutions urgently due to injury or illness. However, recently, there are some emergency requests that seem to be a substitute for taxis, such as requests for hospital visits. This can also lead to delays in responding to severely ill people, such as serious injury or myocardial infarction due to an accident. If this is the case, the life that can be saved may not be saved. For those who truly need an ambulance, I would like the cooperation of citizens about the proper use of ambulances. If you feel urgent in view of the situation and symptoms of the accident, please call 119 immediately without hesitation.

To protect your precious life

In order to protect important lives, we ask citizens the following:

  • Use an ambulance properly
  • Learn first aid

The cooperation of citizens is the driving force for providing high-quality emergency services. We look forward to your continued understanding and cooperation.

Information on medical institutions, etc.

If you are unsure whether to call an ambulance due to sudden illness or injury

Yokohama City Emergency Consultation Guide

You can check the urgency and the need for consultation from your PC or smartphone.

Image of Emergency Consultation Guide

Kanagawa Emergency Consultation Center

If you are lost due to a sudden illness or injury, dial $ 7119 or 045-523-7119 / 045-232-7119. You can call forclinics.
※From a dial line or IP phone, call 045-232-7119 or 045-523-7119.

Kanagawa Emergency Consultation Center

Inquiries to this page

Emergency Planning Division, Fire Bureau Emergency Department

Telephone: 045-334-6413

Telephone: 045-334-6413

Fax: 045-334-6710

Email address: sy-kyukyukikaku@city.yokohama.lg.jp

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Page ID: 736-270-120

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