FAQs

From 8:45 am to 5:00 pm from Monday to Friday (excluding holidays and New Year holidays).
In addition, regarding urgent matters, we respond 24 hours a day (telephone 045-942-0606).

Please contact Public Works Office (telephone 045-942-0606).
In case of urgency, we call you 24 hours a day.

Guardrails and curve mirrors on public roads in the city are managed by Public Works Office. If you find a broken one, please contact Public Works Office (Tel: 045-942-0606).

If you have any street lights that are not lit at night, please contact Public Works Office (Tel: 045-942-0606). There is a "management number" on the street light, so please tell us. In addition, street lights are installed on highways and intersections with heavy traffic to prevent traffic accidents, so they are different from the security lights installed for anti-crime program.
About security light, please contact Regional Promotion Division of ward office (telephone 045-948-2231).

The mowing of street trees managed by Public Works Office has been carried out sequentially since late May, when the shrubs bloom.
As we cannot perform mowing work in ward at the same time, I would like understanding about work time.

Roadways are cleaned only on arterial roads.
In addition, we ask local people to clean the fallen leaves on the sidewalk, so we ask for your understanding and cooperation.
In addition, please refer to the guidance of Hama Road Supporters for the Hama Road Supporter System, which allows local residents to form a volunteer organization and clean it.

This system is supported by Public Works Office so that local residents can carry out activities such as disposal of garbage and provision of cleaning tools when they carry out activities such as cleaning and beautification of nearby roads as volunteer activities.
Please also refer to the following URL.

If you are in a dangerous place on the road, please contact Public Works Office (telephone 045-942-0606).

Please contact the Resources and Waste Recycling Bureau Tsuzuki Office (telephone 045-941-7914).
Please contact Reception hours again when the Tsuzuki office is open from Monday to Saturday (except December 31 to January 3) except from 8:00 am to 4:45 pm

Please contact Public Works Office (telephone 045-942-0606).

Check if there is a anti-crime program registration sticker, and if it is affixed, contact the police (police department Tsuzuki: 045-949-0110). If there is a theft report, the police will respond, but if there is no theft report, Public Works Office will respond.
If you do not have a anti-crime program registration seal, please contact Public Works Office (Tel: 045-942-0606).

There are five bicycle parking lots around Center Minami Station, including the Center Minami Station Bicycle Parking Lot. Except for one of them (Center Minami Station Daiichi), the number of vehicles used is less than the number of vehicles used.
In addition, about "Center Minami Station bicycle parking lot", we push forward examination such as expansion and improvement of bicycle parking space according to timing of repair now. After comprehensively judging the usage status of nearby bicycle parking lots and the status of abandoned bicycles, etc., we will proceed with specific adjustments to the structural aspects of the facility and operation methods (rack, flat storage / regular use / temporary use). I will go.

Based on the Tsuzuki Ward   Bicycle and Pedestrian Safety Business Plan formulated in fiscal 2015, we have designated some sections of bicycle pedestrian roads as recommended routes to guide bicycle traffic, and are promoting safety measures such as installing road markings that clearly indicate the location of bicycle traffic.
In addition, we are promoting the development of bicycle-only lanes on main roads.

In the case of "only the toilet is clogged" or "only the kitchen or bath water does not flow", the drainage system in the residential land may be clogged. . The owner will manage the drainage facilities in the house. Contact a cleaning company or consult a Yokohama drainage facility designated construction shop if repairs are required.
If all sewage in the residential land does not flow, please contact Public Works Office (telephone 045-942-0606 (all day)) as public sewers may be clogged.

Sewage pipe flushing work can only be done by a designated construction shop in Yokohama City.
You have you look for designated construction shop in Yokohama-shi drainage designation construction shop (list), or please talk with "Yokohama-shi plumbing cooperative" (telephone 045-681-6631) which is company group in Yokohama-shi.

It may cause road flooding or flooding during heavy rains. Please contact Public Works Office (telephone 045-942-0606).

In the case of manhole cover of public sewer, please contact Public Works Office (telephone 045-942-0606).
There are other water, electricity, gas, etc. on the manhole cover, so please contact each manager.

Please contact us as it is managed by Public Works Office (telephone 045-942-0606).

We can confirm from Yokohama-shi homepage. Please use public sewer ledger figure "Daichan map" in Yokohama-shi administration map reporting system (outside site).

Please refer to sewer River Bureau river management section (telephone 045-671-2856).

Electric kickboards driven by electric motors correspond to vehicles under the Road Traffic Act and the Road Transport Vehicle Act.
Only vehicles that have been approved for public interest are allowed to pass through green roads and parks, so the general public cannot use an electric kickboard and enter the green roads and parks.

Commercial fireworks for children can be done with due attention to fire, but fireworks such as rocket fireworks and other launch fireworks and bakuchiku cannot be harmed. Also, do not make noise or scatter garbage while playing fireworks, as it may bother nearby and other users.

Please contact Public Works Office (Tel: 045-942-0606) for emergency measures and repairs if there is any danger.

About fallen leaves of tree of park, green road, we cause inconvenience to neighboring people, but I would like understanding to protect and bring up green of park, green road which is property of citizen's all of you You.

Please contact Public Works Office (telephone 045-942-0606) for emergency measures (such as suspension of use) if there is an emergency.

About garbage collection place, please have you coordinate with Resources and Waste Recycling Bureau Tsuzuki office (telephone 045-941-7914) beforehand, and request collection directly.
For garbage bags, use yellow garbage bags or attach a sticker on a protection society so that you can understand that they have occurred during the protection society activities.
If you find illegally dumped oversized garbage, etc., please contact Public Works Office (Tel: 045-942-0606).

Use adjustment of multipurpose open space is performed by management steering committee formed by local everybody.
Please contact Public Works Office (Tel: 045-942-0606) for contact information of the Management Committee.

As a general rule, parking lots cannot be used, but those who use multipurpose open spaces can use the minimum necessary, such as transporting tools.
In addition, general parking is not possible except in such cases, so if you come by car, please use a nearby coin parking etc.