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About welfare shelter (special evacuation sites)

Last Updated January 31, 2024

(1) Welfare shelters (Special evacuation sites)

・If you are unable to live at home due to a large-scale disaster, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools in the city.
・For those who need assistance, such as the elderly, children with disabilities, pregnant women, infants, etc., who have difficulty in evacuation life at gymnasiums, etc., each evacuation shelter will secure space for those who need assistance.
→Nevertheless, welfare shelters are secondary shelters to accept those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to welfare evacuation centers

・For those who have difficulty maintaining their lives in evacuation shelter or at home and need special consideration.
・Professionals (public health nurses) check the situation of the person and the presence or absence of certification for long-term care, and determine the necessity of evacuation to a welfare evacuation center.
・In order for welfare shelters to fulfill the necessary functions and roles, those who are not judged to be eligible cannot evacuate.
・Welfare shelters are not always established immediately after a disaster occurs.
・In principle, travel from evacuation shelter should be moved by the person or family.

(3) Target facilities

The following social welfare facilities that have concluded agreements with the ward office (elderly facilities, facilities for the disabled, community care plazas, etc.)

Facility type Name Location
Community care plaza Sengendai community care plaza 6, Sengendai, Nishi-ku
Fujidana community care plaza 2-198, Fujidanacho, Nishi-ku
Miyazaki Community Care Plaza 2, Miyazakicho, Nishi-ku
Tobe-honcho Community Care Plaza 50-33, Tobehoncho, Nishi-ku
Welfare center for the elderly Noge Sanso 26-1, Oimatsucho, Nishi-ku
Nursing home Hamano Aiseien 6, Sengendai, Nishi-ku
Nursing home for the elderly※ Hamano Aiseien 6, Sengendai, Nishi-ku
Tobe Hamano Aiseien 50-33, Tobehoncho, Nishi-ku
Parkside Okano Home 2-15-6, Okano, Nishi-ku
Shiraume Nogeyama Home 21, Oimatsucho, Nishi-ku
Rescue Facilities Okano Welfare Hall 2-15-6, Okano, Nishi-ku
Health facilities for the elderly Heart Care Yokohama 1-4-18, Takashima, Nishi-ku
Community Activities Home for Persons with Disabilities Nishi Ward Local Activities Home 3-133-5, Isecho, Nishi-ku
Guts Bito West 14-40, Hamamatsucho, Nishi-ku
N clap 14-40, Hamamatsucho, Nishi-ku

※For those who have been certified as requiring long-term care by the The Long-term Care Insurance in the event of a large-scale disaster, those who have difficulty living in evacuation shelter or at home and need assistance from facility staff may be accepted.

(4) Q&As

Q: What kind of facility is a welfare shelter? What kind of equipment and support are available?
A: It is social welfare facility such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded an agreement with the ward office.
In an environment where people in need of assistance can easily live, such as facilities being barrier-free, you can receive support as much as possible according to the situation of the facility.
Even welfare shelters, you will have to live an evacuation life while helping each other in cooperation with the surrounding evacuees.

Q: When will the welfare shelter be opened? Who can evacuate?
A: Welfare shelters are not always established immediately after a disaster occurs.
The ward office will request the establishment in order from the facilities where safety has been confirmed and the operation has been prepared.
In order to make effective use of limited resources, it is necessary to identify the situation of people requiring assistance after the disaster and evacuate from the highest priority.

Q: What are the criteria for accepting welfare shelters? Who decides how and how?
A: As welfare shelters are limited, it is difficult to accept all eligible people in need of assistance at once.
Professionals (public health nurses) determine who need more assistance from those who have evacuated to evacuation shelter (or from information on people requiring assistance collected in evacuation shelter).
Based on the judgment of professionals, the ward office decides who to accept at which welfare shelter.

(5) Related links

Health and Social Welfare BureauHealth and Welfare Division

For inquiries to this page

Nishi Ward Health and Welfare Center Elderly and Disabled Support Division

Phone: 045-320-8493

Phone: 045-320-8493

Fax: 045-290-3422

Email address: ni-koreisyogai@city.yokohama.jp

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Page ID: 472-945-676

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