Introduction of childcare services

You can learn about various childcare services in Yokohama City according to your lifestyle.
For more information, please refer to the following page.

※We have interpreter volunteers in English and Chinese. Please visit the Minami Ward Office Interpretation Volunteer (English and Chinese) page.

The Childcare and Education Concierge provides information on childcare services such as temporary custody business and kindergarten custody childcare in addition to licensed daycare centers in consultation with parents regarding where to leave preschool children.
It is located in Children and Families Support Division in each ward with the aim of properly linking parents' needs with childcare services, and provides information on nursery schools and kindergarten services so that they can find the best place to deposit for each family.

• Consultation on the use of childcare services
• After-sales follow-up for those who could not enter the nursery school
• Gathering information on childcare services

For more information, please visit the following page.

Oh Consultation date: Month to Friday (excluding Saturdays, Sundays and public holidays)
Oh Consultation time: 30 minutes per time
Oh Consultation method: You can choose from face-to-face consultation, telephone consultation, and online consultation at the counter.
Oh Reservation method: Please make a reservation from the Yokohama City Child Care Support Site "Pamatoko".
　　　　　　(If you live outside the city, please contact the Minami Ward Children and Families Support Division Childcare and Education Concierge (045-341-1150) before making a reservation.)

Oh Other: Please see the video from the following site before consulting.
　From the type of nursery school to the method and schedule of application, points are explained in an easy-to-understand manner in 10 minutes.

Oh Consultation location: Window 25 on the 2nd floor of Minami Ward Office
　　　　　　Please come directly at the reservation date and time and speak to the staff at the counter.

Oh Consultation method
　Please contact the Minami Ward Children and Families Support Division Childcare and Education Concierge (045-341-1150) when the reservation date is reached.

Oh Consultation tool

• Web conferencing app "Zoom"
• Please download the "Zoom" application to your smartphone or computer with a camera in advance.

Oh Flow after booking

• A meeting ID and passcode for "Zoom" will be sent to the registered email address. Do not provide meeting IDs or passcodes to third parties.
• If you do not receive the e-mail at least 2 days prior to the desired date of consultation (excluding weekends and holidays), please contact Minami Ward Children and Families Support Division.

Oh How to proceed with online consultation

• When the date and time of the reservation is reached, we will start online consultation using "Zoom". Please pay attention to noise, background, etc., and prepare the usage environment.
• It is recommended to use earphones with microphones (headsets).
• Please turn on the camera, microphone, and speaker of the app when consulting.
• At the end of the consultation, the line will be automatically disconnected.
• Recording, recording, and distribution of consultation screens are strictly prohibited.

• Personal information provided at the time of consultation reservation will not be used for any purpose other than consultation and communication by the childcare and education concierge. Parents may be contacted at a later date with the aim of providing information on childcare services and understanding the current situation.
• Expenses related to Internet connection at the time of online consultation will be borne by you. In addition, in the case of poor communication environment, etc., we may switch to telephone consultation.
• Please note that Minami Ward is not responsible for any loss or damage caused by the use of the Web conferencing app Zoom.
• If you have any other questions, please contact Minami Ward Children and Families Support Division Childcare Manager.

• You can search for the desired garden by conditions (time you want to deposit, railway line, etc.).
• You can see various information such as state and characteristics of each garden, entrance result.
• If you find your favorite garden, you can contact us for a tour of the garden.