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Consult about child care

Last Updated March 1, 2024

Childcare and Education Concierge

You can consult with us about where to leave your pre-school children.

Contact information for childcare and education concierge in each ward (Children and Families Support Division, Health and Welfare Center)
Ward name Phone number
Tsurumi 045-510-1816
Kanagawa 045-411-7157
West 045-320-8472
Medium 045-224-8172
South 045-341-1150
Konan 045-847-8318
Hodogaya 045-334-6397
Asahi 045-954-6173
Isogo 045-750-2435
Kanazawa 045-788-7795
Kohoku 045-540-2280
Green 045-930-2331
Green leaves 045-978-2428
Tsuzuki 045-948-2463
Tozuka 045-866-8467
Sakae 045-894-8463
Spring 045-800-2413
Seya 045-367-5782

children's guidance office

This is a place where children aged 0 to 17 can consult about their concerns and concerns.
Consultation will be conducted in Japanese. If you can't speak Japanese, please come with an interpreter.

There are four children's guidance office in Yokohama.

Central children's guidance office

Eligible persons: Kanagawa Ward, Tsurumi Ward, Naka Ward, Nishi Ward and Minami Ward
Phone: 045-260-6510
FAX: 045-262-4155
Address: 3-44-2, Urafunecho, Minami-ku, Yokohama-shi

Western children's guidance office

Eligible persons: Asahi Ward, Izumi Ward, Seya Ward, and Hodogaya Ward
Phone: 045-331-5471
FAX: 045-333-6082
Address: 5-10, Kawabecho, Hodogaya-ku, Yokohama-shi

Southern children's guidance office

Eligible persons: Isogo Ward, Kanazawa Ward, Konan Ward, Sakae Ward and Totsuka Ward
Phone: 045-831-4735
FAX: 045-833-9828
Address: 3-18-29, Yokoudai, Isogo-ku, Yokohama-shi

Northern children's guidance office

Eligible persons: Aoba Ward, Kohoku Ward, Tsuzuki Ward  , and Midori Ward
Phone: 045-948-2441
FAX: 045-948-2452
Address: 32-1, Chigasakichuo, Tsuzuki-ku, Yokohama-shi

Youth Counseling Center

Hiki Komoriya We accept telephone consultations and interview consultations on various issues during adolescence and adolescent problems.
(Please make an appointment by telephone in advance for consultation during interviews.)

Content of consultation

Withdrawal, truancy, inability to join, domestic violence, disturbed life rhythm, worries about friends, etc.

Targets

Adolescents aged 15 to 39 and their families living in Yokohama.

Phone number for consultation

045-752-8366
Specialized counselors are available for consultation.
Consultation is free of charge. I'll keep the secret.

Reception hours

From 8:45 to 17:00, Monday to Friday
Closed on Saturday, Sunday, public holidays, and New Year's holidays.

Address

5-10, Kawabecho, Hodogaya-ku, Yokohama-shi 3F

Transportation guide

2-minute walk from Hoshikawa Station on the Sotetsu Line

Regional Youth Plaza

At four locations in Yokohama City, we accept telephone consultations and interview consultations on hiki Komoriya school refusal and various problems during adolescence.
In addition, we operate places where facility users can interact with each other.

Target (common to four facilities)

Adolescents aged 15 to 39 and their families living in Yokohama.

Reception hours (common to four facilities)

From 11:00 to 19:00, Monday to Saturday
Closed on the third Monday, Sunday, public holidays, and New Year's holidays.
(If the third Monday coincides with a public holiday, the second Monday will be closed.)
※Please contact each Youth Plaza for information on the operating hours of the exchange space.

Information on four regional youth plazas in Yokohama

Yokohama Eastern Youth Plaza

The ward in charge

Kanagawa Ward, Tsurumi Ward, Naka Ward, Nishi Ward, Minami Ward

Phone number for consultation

045-642-7001
Specialized counselors are available for consultation.
Consultation is free of charge. I'll keep the secret.

Address

3-23-8, Tsurumichuo, Tsurumi-ku, Yokohama-shi

Transportation guide

10 minutes walk from JR East Tsurumi Station and Keikyu Tsurumi Station on Keikyu Tsurumi Station 

Operating organization

Certified Nonprofit Organization Raising Net

Yokohama Western Youth Plaza

The ward in charge

Asahi Ward, Izumi Ward, Seya Ward, Hodogaya Ward

Phone number for consultation

045-744-8344

Specialized counselors are available for consultation.
Consultation is free of charge. I'll keep the secret.

Address

2nd Ninomiya Building 3F, 1-2 Futamatagawa, Asahi-ku, Yokohama

Transportation guide

2-minute walk from Futamatagawa Station on the Sotetsu Line

Operating organization

Non-profit organization Reload

Yokohama Southern Youth Plaza

The ward in charge

Isogo Ward, Kanazawa Ward, Konan Ward, Sakae Ward, Totsuka Ward

Phone number for consultation

045-761-4313
Specialized counselors are available for consultation.
Consultation is free of charge. I'll keep the secret.

Address

3-4-23 Isogo, Isogo-ku, Yokohama, Hamada Bldg. 2F

Transportation guide

5-minute walk from Isoko Station on the JR East Keihin Tohoku, Negishi Line

Operating organization

Certified non-profit organization Columbus Academy

Yokohama Northern Youth Plaza

The ward in charge

Aoba Ward, Kohoku Ward, Tsuzuki Ward  , Midori Ward

Phone number for consultation

045-948-5503
Specialized counselors are available for consultation.
Consultation is free of charge. I'll keep the secret.

Address

Room A 3F, 11-3, Chigasaki Chuo, Tsuzuki-ku, Yokohama Wellness Center, 11-3 Chigasaki Chuo, Tsuzuki-ku, Yokohama

Transportation guide

6-minute walk from Yokohama Municipal Subway Centerminami Station

Operating organization

Non-profit organization Panorama

Telephone elementary school student Consultation Office

Children aged 0 to 17 can talk about concerns and concerns over the phone.
Phone: 045-260-4152 (Japanese only)

Date and time of consultation

Monday to Friday: From 9:00 to 17:30
Saturday: From 9:00 to 16:30
Sunday and public holidays are closed.

Yokohama Child Care Partner

At local child care support base of all wards in the city, Yokohama child care partner responds to individual consultation of child care home by telephone and interview.
For more information about local child care support bases, please see the website.
Outline of local child care support bases and list

Consultation on child abuse

Physical abuse, psychological abuse, neglect and sexual abuse are prohibited by law.
If you yell or beat your child ...
If you see a child who is worried about "Is that abuse ..."

Yokohama Child Abuse Hotline

Anyone can always talk about concerns and concerns of children between 0 and 17 years old.
0120-805-240 (toll toll-free 24 hours a day, 365 days a year)

Contact information
Contents Contact information
Matters related to childcare and education concierge Child and Youth Bureau Childcare Measures Section
(* Japanese language only)
Phone: 045-671-4469
Fax: 045-550-3606
Email address: kd-hoikutaisaku@city.yokohama.jp
children's guidance office
Telephone elementary school student Consultation Office
Child and Youth Bureau Central children's guidance office
(* Japanese language only)
Phone: 045-260-6510
Fax: 045-262-4155
Email address: kd-chuojiso@city.yokohama.jp

Thing about youth consultation center
Thing about local youth plaza

Child and Youth Bureau Youth Department Youth Consultation Center
(* Japanese language only)
Phone: 045-752-8366
Fax: 045-332-5077
Email address: kd-soudan@city.yokohama.jp

Thing about Yokohama child care partner

Child and Youth Bureau Regional Child Care Support Section (* Japanese only)
Phone: 045-671-4157
FAX: 045-550-3946
Email address: kd-chikoshien@city.yokohama.jp

Thing about child abuse

Child and Youth Bureau, Children's Rights Protection Division
(* Japanese language only)
Phone: 045-671-4288
Fax: 045-681-0925
Email address: kd-stopkodomogyakutai@city.yokohama.jp


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Page ID: 997-431-114