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Consultation on problems

Various problems that occur in daily life are accepted by the following organizations.

Last Updated June 4, 2024

Consultation on child care
Items Consultation Phone number
Various problems related to children and families

Ward office Children and Families Support Division

045-540-2388
Discipline, play, development, etc. Municipal Kohoku Nursery School 045-421-8589
Nursing, growth, etc. Ward office Children and Families Support Division 045-540-2365~7

Consultation about youth
Items Consultation Phone number
Various problems related to children and families Ward office Children and Families Support Division 045-540-2388
All kinds of consultation on education, including bullying, truancy, mental and physical health, learning, and moving in and out overseas Yokohama City Education General Consultation Center 045-671-3726~8
045-212-2490~1
Yokohama City Youth Consultation Center 045-260-6615 (for consultation only)
Kanagawa Prefectural Police Shonen Consultation and Protection Center (outside site) 0120-457-867
Education for children with disabilities Yokohama City Special Needs Education Center 045-336-6020
Any problems with children less than 18 hours Yokohama-shi children's guidance office 045-948-2441

Consultation about women
Items Consultation Phone number
Problems of couples, parents and children, ways of life, working women, etc. Gender Equality Center (outside site) 045-871-8080
045-224-2004
About Women's Health Ward office Children and Families Support Division 045-540-2365~7

Consultation on the elderly and disabled
Items Consultation Phone number
Nursing care, medical care, etc.

Ward office Elderly and Disabled Support Division
Wisdom bag for welfare and health for the elderly

045-540-2317~8
Deposits and savings and management of pension

Yokohama City Japan National Council of Social Welfare (outside site)

045-201-2009
Rehabilitation of welfare equipment, housing, assistance, etc. Ward office Elderly and Disabled Support Division 045-540-2317~8
Welfare equipment support center (Yokohama-shi rehabilitation corporation) (outside site)
  • Tammachi Welfare Equipment Support Center
  • Mud turtle welfare equipment support center
  • Nakayama Welfare Equipment Support Center
045-317-5471 (Tammachi)
045-782-2988 (mud turtle)
045-935-5489 (Nakayama)
About pension and National Health Insurance Ward office Insurance and Pension Division 045-540-2346~8
(National Pension Plan (Kokumin Nenkin))
045-540-2350~3
(National Health Insurance)
pension Counseling Center Yokohama (outside site) on street corner
(Japanese pension Organization page)
045-451-5712
Employment and vocational consultation Kanagawa Employment Consultation Center for Persons with Disabilities (outside site) 045-633-6110

Consultation about work
Items Consultation Phone number
Job recruitment and job hunting Hello Work Yokohama (outside site) 045-474-1221
Labor issues such as wages, dismissals and work related accidents Yokohama-shi employment support center (outside site) 045-681-6512
Yokohama Kita the Labor Standards Inspection Office (outside site) 045-474-1251
Kanagawa Labor Center (outside site) 045-633-6110
General Labor Consultation Corner (outside site) 045-211-7358
Part-time, balancing work and family life, etc. 21st Century Vocational Foundation Kanagawa Office (outside site) 045-224-8040

Consultation on the living environment
Items Consultation Phone number
Environmental hygiene such as indoor air and pests in newly built homes Ward office Health Sanitation Division 045-540-2373
Noise, vibration, electromagnetic waves, etc. Yokohama City Green Environment Bureau Atmosphere and Sound Environment Division
(To the page of Yokohama City Green Environment Bureau "Pollution Complaint FAQ [Q2-1]")
045-671-2483
Matters related to air pollution, odor, water pollution, etc. Yokohama City Green Environment Bureau Atmosphere and Sound Environment Division
(To the page of Yokohama City Green Environment Bureau "Pollution Complaint FAQ [Q2-2]")
045-671-2486
Traffic environment

Yokohama City Green Environment Bureau Atmosphere and Sound Environment Division
(To the page of Yokohama City Green Environment Bureau "Pollution Complaint FAQ [Q2-4]")

045-671-2483

Consultation about life
Items Consultation Phone number
For those in need of living Ward Office Life Support Section 045-540-2329
Taxes Ward office Tax Division
  • (City Tax Section) 045-540-2265
  • (Land Section) 045-540-2275
  • (House charge) 045-540-2281
  • (Tax Receipt Section) 045-540-2291
Kanagawa Prefectural Tax Office (outside site) 045-321-5741
To the NTA Tax Answer (National Tax Agency) page (external site) (Kanagawa Tax Office) 045-544-0141
About food hygiene Ward office Health Sanitation Division 045-540-2370
About illness and health Ward office Health and Welfare Division 045-540-2362
Inquiries about permission to capture wild animals (crows, pigeons, Raccoon Dog, etc.) (external site) Kanagawa Prefectural Environmental Agricultural Administration Bureau Water and Green Department Natural Environment Conservation Division 045-210-4319
About oversized garbage Oversized Garbage Reception Center
Internet reception desk (outside site)
The number is different for each ward.
Kohoku Ward: 045-330-5130
About garbage collection day City of Yokohama, Resources and Waste Recycling Bureau Port North Office 045-541-1220
About disposal of garbage and animals dead on the road City of Yokohama, Resources and Waste Recycling Bureau Port North Office 045-541-1220
Movement, storage, and return of abandoned bicycles City of Yokohama, Road and Highway Bureau Road Safety and Abandoned Bicycle Division 045-671-3644
If you find an abandoned car City of Yokohama, Resources and Waste Recycling Bureau 045-663-7970 (Telephone dedicated to reporting abandoned vehicles)
Construction, renovation, housing financing, etc. How Square Yokohama "Consultation Counter for House" (outside site) 045-912-4110
Troubles such as shopping, door-to-door sales, and malicious business law Yokohama City Consumer Life Center (outside site) 045-845-6666
Legal consultation on living (inheritance and divorce procedures, etc.)
  1. Ward office Public Relations Section
  2. Kanagawa Bar Association (outside site)
  1. 045-540-2221-2223 (Ward Office Public Relations Section)
  2. 045-211-7707 (Yokohama Bar Association)
Various crime damage consultation counters such as gangsters and malicious business law
  1. Kanagawa Police Headquarters Kanagawa Prefectural Police Consultation Service General Information (outside site)
  2. Kohoku police department (outside site)
  1. 045-664-9110
  2. 045-546-0110
All worries Phone of Yokohama Life (outside site) 045-335-4343
Support for suicide bereaved families

Health Consultation Center in Health and Social Welfare Bureau Kokoro

045-226-5151
(Hotline for Self-Death Survivors)

Community Care Plaza Ward office Health and Welfare Division 045-540-2338

Other Consultations
Items Consultation Phone number
Thing about lifelong learning Ward office inhabitant of a ward activity support center 045-540-2246
Kanagawa Lifelong Learning Information Center (outside site) 045-312-7321
Consultation for Foreigners Kohoku International Lounge (outside site) 045-430-5670
Others Ward office Public Relations Section special consultation 045-540-2222

Inquiries to this page

Kohoku Ward General Affairs Department Ward Administration Promotion Division

Telephone: 045-540-2221

Telephone: 045-540-2221

Fax: 045-540-2227

Email address: ko-kusei@city.yokohama.lg.jp

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Page ID: 387-778-181

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