About application of certification for long-term care

In order to be in need of nursing care and to use The Long-term Care Insurance services, you must apply for certification for long-term care.
The validity of a new application will take effect not from the date of the certification result, but from the date of application.
In addition, once you are certified as requiring long-term care, you will need to apply for renewal before the end of the certification period to continue using The Long-term Care Insurance services. Renewal applications can be made 60 days before the end date of the certification period (PDF: 65KB).

• 65 years or older (first insured person)
• Those who are 40 to 64 years old and have a specific illness (second insured person)

*Limited to those whose physician determines that recovery is unlikely based on generally accepted medical knowledge.

• The Long-term Care Insurance insured person's card (medical insurance card for those aged 40 to 64)
• In order to ask the doctor written on the application form, a memo to confirm the name and location of the medical institution in family doctor, Phone number, Medical consultation fee and doctor's full name.

• Elderly and Disabled Support Division, 1st Floor, 11th Floor, Kohoku Ward Office

Phone: 045-540-2325 (in charge of The Long-term Care Insurance)

Hours: From 8:45 am to 5:00 pm Monday to Friday (excluding holidays and New Year's holidays)

• Regional Comprehensive Support Center (A)Community care plaza）

Please refer to the linked page for contact information and opening dates.

※In addition to the above window, you can also request a designated home care support company or a long-term care insurance facility to submit an application.
※In the case of application at the Local Elderly Care Management Center or agency application, the date on which the ward office received the application is the application date.

You can also apply for certification for long-term care by mail.
※However, the application date is not the date of entry of the application form, but the date of receipt by the ward office.

• The Long-term Care Insurance (needs nursing care and support required) certification
• The Long-term Care Insurance insured card (for those aged 40 to 64, a copy of the medical insurance card)

※If you do not know your personal number (My Number), we will accept your application even if you do not enter it. For more information, please refer to the following link.

〒222-0032
26-1, Mamedocho, Kouhoku-ku, Yokohama-shi
Kohoku Ward Health and Welfare Center Elderly and Disabled Support Division The Long-term Care Insurance
Phone: 045-540-2325

About the flow after applying for nursing care (support required) certification

• Service Usage Procedures (PDF: 1,724KB)
• Those who have been certified as requiring long-term care

Please take a look at it.

When the certification result is obtained, we will send you a certification result notice and a new The Long-term Care Insurance insured card.

The certification result notice and long-term care insurance card will be sent to the resident certificate registered place by simple registered mail.
※Since it is sent without forwarding, it will not be forwarded even if a transfer notification has been sent at the post office.
If it is difficult to receive certification results at the registered location of resident certificate, you may be able to change the destination.
If you have any questions, please contact us.

Kohoku Ward Office Insurance and Pension Division National Health Insurance Section
Phone: 045-540-2344

If the condition is not stable due to hospitalization, etc. after applying for certification for long-term care, the application can be withdrawn if the condition is not stable due to hospitalization, etc., or if you cannot consult a hospital and it is difficult to create a family doctor opinion.
You can also withdraw your application if you have applied but are unable to use the The Long-term Care Insurance Service for the time being (for example, you are hospitalized with medical insurance), or if you no longer need to The Long-term Care Insurance services.

• Those who have not obtained certification results while applying for certification under The Long-term Care Insurance

※Please contact the The Long-term Care Insurance representative for the progress of certification. At that time, we will confirm the applicant's insured number and name of the applicant's The Long-term Care Insurance.
Phone: 045-540-2325 (in charge of Elderly and Disabled Support Division The Long-term Care Insurance, Kohoku Ward Office)

• Notification of withdrawal (PDF: 112KB)