About application of certification for long-term care

If you need nursing care and use The Long-term Care Insurance services, you need to apply for certification for nursing care.
The certification of a new application takes effect not from the date of the certification result, but from the date of application.
Once you have been certified as requiring long-term care, you will need to apply for renewal before the end of the certification period to continue using The Long-term Care Insurance services. You can apply for renewal 60 days before the end date of the certification period (PDF: 65KB).

• 65 years or older (first insured person)
• Those who are between the ages of 40 and 64 and have a specific illness (second insured)

*Limited to those in which the physician determines that recovery is unlikely based on generally accepted medical knowledge.

• The Long-term Care Insurance Insured Card (for those aged 40 to 64, medical insurance card)
• In order to ask the doctor on the application form to prepare a written opinion, you can confirm the name and location of the medical institution in family doctor, Phone number, Medical consultation fee, and doctor's full name.

• Kohoku Ward Office, 11th floor, Elderly and Disabled Support Division

Telephone: 045-540-2325 (in charge of The Long-term Care Insurance)

Hours: From 8:45 am to 5:00 pm Monday to Friday (excluding holidays and New Year's holidays)

• Local Elderly Care Management CenterCommunity Care Plaza）

Please check the link page for contact information and opening dates.

※In addition to the above window, you can also request a designated home care support company or a long-term care insurance facility to submit an application.
※In the case of application at Local Elderly Care Management Center or agency application, the date on which the ward office received the application is the application date.

You can also apply for certification for long-term care by mail.
※However, the application date is not the entry date of the application, but the date accepted by the ward office.

• Application for certification of The Long-term Care Insurance (needs nursing care and support required)
• The Long-term Care Insurance Insured Card (for those aged 40 to 64, a copy of medical insurance card)

※If you do not know your personal number (My Number), we will accept your application even if you do not fill it out. For more information, please refer to the following link.

〒222-0032
26-1, Mamedocho, Kouhoku-ku, Yokohama-shi
Kohoku Ward Health and Welfare Center, Elderly and Disabled Support Division The Long-term Care Insurance
Telephone: 045-540-2325

About flow after application for nursing care (support required) certification

• How to use the service (PDF: 1,724KB)
• Those who have been certified as requiring long-term care

Please take a look at it.

Once the certification results are obtained, we will send you a letter of certification and a new The Long-term Care Insurance insured card.

The certification result notice and the long-term care insurance card will be sent by registered mail to the registered location of resident certificate.
※Since it is sent without transfer, it will not be transferred even if the transfer notification has been sent at the post office.
If it is difficult to receive certification results at resident certificate registered locations, we may be able to change the destination.
If you have any questions, please contact us.

Kohoku Ward Office Insurance and Pension Division National Health Insurance Section
Telephone: 045-540-2344

If the condition is not stable due to hospitalization, etc. after applying for certification for long-term care, or if you cannot visit a hospital and it is difficult to prepare a written opinion for family doctor, you can withdraw your application.
You can also withdraw your application if you have applied but are unable to use the The Long-term Care Insurance Service for the time being (such as being hospitalized with medical insurance) or if you no longer need The Long-term Care Insurance Service.

• Those who are applying for certification by The Long-term Care Insurance and have not received certification results

※Please contact The Long-term Care Insurance for the progress of the certification. At that time, we will confirm the applicant's insured number and name of The Long-term Care Insurance, so please prepare a note.
Telephone: 045-540-2325 (in charge of Elderly and Disabled Support Division The Long-term Care Insurance, Kohoku Ward Office)

• Notification of withdrawal (PDF: 112KB)