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  2. Health, Medical Care and Welfare
  3. Health and Medical Care
  4. Mental health
  5. Withdrawal support
  6. Hikomori Support Section Consultation Service (use of the person and family)

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Hikomori Support Section Consultation Service (use of the person and family)

We listen to and provide support for concerns and concerns of individuals and their families, who are generally withdrawn from the age of 40 and their families.

Last update date April 4, 2024

Withdrawal can happen to anyone, it is not special.

At the withdrawal support section consultation counter, we accept the following consultations.

Consultation from the person in a state of withdrawal and his / her family

Consultations from support organizations

※As for support organization, please see "hikikomori support section consultation counter (for support organization)".

About the use of the person, family, etc.

Who can use it?

It is available to individuals and their families who live in Yokohama and are generally withdrawn from the age of 40 and their families.

※Regarding various issues such as school refusal to attend the Hiki Komoriya school held by young people (approximately 15 to 39 years old) and their families, the Youth Consultation Center will provide social participation through telephone consultations, visit consultations, group activities, etc. We provide continuous support for participation.

How do you use it?

There are two ways to use it, "telephone consultation" and "interview consultation".

  • Use is free.
  • We will keep confidential about what you have heard.
  • It can be used anonymously.

Telephone consultation

Dial for withdrawal consultation: 045-752-8400
Monday to Friday 9: 00-12: 00/13: 00-17: 00 (excluding holidays and New Year's holidays)

Interview consultation

In principle, reservations are required.
First of all, please call the withdrawal consultation dial.
If you are not good at telephone, you can also make a reservation application for visit consultation using the application form (Yokohama City Electronic Application and Notification System) (outside site).
※With this application form, you will not be able to ask for specific problems.
(Caution)

  • By the next business day, we will reply to the e-mail address entered. If you have anti-spam measures, please check the settings so that you can receive reply emails.
  • If you do not receive the reception completion email, please make sure that the address is correct and apply again from the application form.
  • It takes about one week to contact us on the candidate date, so if you are in a hurry to consult, please call the withdrawal consultation dial.

Access

〒4th floor children's guidance office Consolidated Building, Yokohama 240-0001 5-10 Kawabecho, Hodogaya-ku, Yokohama-shi

Nearest transportation

Please use public transportation when visiting the office.

Those who come by train
  • 2-minute walk from Hoshikawa Station on the Sotetsu Main Line
Those who come by bus
  • Municipal buses 62, 92, 119, 201, 202 system "Mine Elementary Schoolmae" and walk 3 minutes
  • 3-minute walk from Kanagawa Chuo Bus 1119, 121, and get off at Mine Elementary School.
  • A 3-minute walk from "Mine Elementary School" on Sotetsu Bus Asahi Line 10 Line

Walking route from Hoshikawa Station on the Sotetsu Main Line

After going down the stairs and escalator in front of the ticket gate, proceed to the right (Kitakata side).

Cross the bridge and go to the right at the end of the road. (We do not cross the pedestrian crossing.)

If you proceed as it is, you will see the hotel in the back right.

The 4th floor of the building is the "Hikikomori Support Section Consultation Service".

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For inquiries to this page

Health and Social Welfare Bureau Life and Welfare Department Hikikomori Support Section

Phone: 045-752-8463

Phone: 045-752-8463

Fax: 045-664-0403

Email address: kf-hkshien@city.yokohama.jp

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Page ID: 273-714-961

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