About designated manager system

This section introduces the introduction status of the designated manager system and the management and operation status of facilities in Kanagawa Ward.

In order to respond effectively and efficiently to diversifying citizen needs, the designated manager system aims to improve citizen services and reduce expenses while utilizing private know-how to manage public facilities. It was established by the revision of the Local Autonomy Law in June 2003.
With the establishment of the designated manager system, the management and operation of public facilities, which were previously limited to public organizations, public organizations, and investment corporations of local autonomy organizations, can be entrusted to a wide range of organizations, including private businesses. It is now possible.

In Yokohama City, in addition to reports, surveys, guidance, etc. based on the Local Autonomy Law, the voices of users are expressed by methods such as "user meetings", "user questionnaires", and "opinions and requests by telephone and fax". We have been working on initiatives to reflect in facility management.
In addition to these efforts, designated managers themselves conduct inspections and evaluations by more objective and diversified third parties with the aim of improving the quality of services by designated managers themselves.

Click on Name of the facility to see information about facilities and designated managers.