About designated manager system

This section introduces the introduction of the designated manager system and the management and operation of facilities for residents of Kanagawa Ward.

In order to respond effectively and efficiently to the diversifying needs of citizens, the designated manager system aims to improve citizen services and reduce expenses while utilizing private know-how to manage public facilities, It was established by the revision of the Local Autonomy Law in June 2003.
With the establishment of the designated manager system, the management and operation of public facilities, which were previously limited to public organizations, public organizations, local government organizations, etc., can be entrusted to a wide range of organizations, including private businesses. It is now possible.

In Yokohama City, in addition to reports, surveys, guidance, etc. based on the Local Autonomy Law, users' voices are used by methods such as "user meetings", "user questionnaires" and "opinions and requests by telephone and fax". We have been promoting initiatives to reflect them in facility management.
In addition to these efforts, the designated managers themselves conduct more objective and multifaceted inspections and evaluations by third parties with the aim of improving the quality of services.

Click on Name of the facility to see information about facilities and designated managers.