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About telephone consultation about child and home

Last Updated January 31, 2024

You can talk about things related to children and families by phone.

Children's home consultation

It is a consultation desk about child care from infants to adolescents (up to 18 years old) and concerns about home. We also accept consultations from children themselves. Depending on the content of the consultation, we will consider which consultation desk is better and introduce other organizations.
※"Education Counseling (consultation by school counselors and Education Counseling staff)" at the ward office was integrated into "Education Counseling at School" and "General Education Consultation Center" in April 2022.
※For details, please refer to the attached flyer.
Leaflet (PDF: 1,003KB)
 Phone number: 411-7173
 Consultation time: Monday to Friday 8:45-17:00 ※Excludes public holidays
 Counselor: Public health nurses, social welfare workers, and midwives
 ※I will keep your secrets.

Kanagawa Ward local child care support base

You can feel free to consult about child care.
 Phone number: 441-3901
 Consultation time: Tuesday to Saturday 9:30 to 15:30 ※Excludes public holidays

"Nakadate Hiroba" of nursery school

Please feel free to contact us if you have any questions.

Matsumi Nursery School (Childcare Support Center Garden)

 Phone number: 432-6635
 Consultation time: Monday to Friday 9:30-16:00 ※Excludes public holidays

Kandaiji, Yokohama-shi Nursery School

 Phone number: 481-1513
 Consultation time: Tuesday 9:30-12:00 ※Excludes public holidays

Yokohama Nishi Sugeta Nursery School

 Phone number: 473-1957
 Consultation time: Thursday 9:30 to 12:00 ※Excludes public holidays

Aozora Daini Nursery School (Childcare Support Center Garden)

 Phone number: 413-1871
 Consultation time: Monday to Saturday 9:30 to 15:30 ※Excludes public holidays

Thing about child abuse

Yokohama Central children's guidance office

About child care, abuse, disability, truancy, etc.
 Phone number: 260-6510
 Consultation time: Monday to Friday 9:00-17:00 ※Excludes public holidays

Yokohama Child Abuse Hotline

Consultation from the person or guardian, reporting and consultation when child abuse or abuse is suspected
 Phone number: 0120-805-240
 Consultation time: Available 24 hours a day ※365 days

Thing about child's development

Yokohama City Eastern Area Rehabilitation Center

Consultation on mental and physical development delays and disabilities
 Phone number: 441-7711
 Consultation time: Monday to Friday 9:00-17:00 ※Excludes public holidays

Yokohama City Special Needs Education Center

Consultation on education, schooling, and career paths related to special support
 Phone number: 336-6020
 Consultation time: Monday to Friday 9:00-17:00 ※Excludes public holidays

Consultation on bullying, truancy and delinquency

Yokohama City Education General Consultation Center

Consultation on education such as bullying, truancy, friendship, learning, career, and moving abroad
 Phone number: 671-3726~8
 Consultation time: Monday to Friday 9:00-17:00 ※Excludes public holidays

Bullying No. 110

Consultation on bullying
 Phone number: 0120-671-388
 Consultation time: Available 24 hours a day ※365 days

Yokohama Youth Counseling Center

Consultation on bullying, truancy, withdrawal, and adolescent problems
 Phone number: 260-6615
 Consultation time: Monday to Friday 9:00-17:00 ※Excludes public holidays

Kanagawa Prefectural Police Youth Consultation and Protection Center

Consultation on delinquency issues, crime damage, bullying, and abuse
 Phone number: 641-0045
 Consultation time: Monday to Friday 9:00-17:00 ※Excludes public holidays

Consultation on violence from husbands and partners

Yokohama City DV Consultation Support Center

 Phone number 1: 671-4275
 Consultation time 1: Monday to Friday 9:30 to 16:30 ※Excludes public holidays
 Phone number 2: 865-2040
 Consultation time 2: Monday to Friday 9:30-20:00
       Saturday, Sunday and public holidays 9:30-16:00 ※Excluding the 4th Thursday and New Year holidays

Matters related to pregnancy

Chinko SOS hug

 Phone number: 662-5524
 Consultation time: 10:00~22:00 ※365 days

Contact information
Contact person in chargeChildren and Families Support DivisionRoom 304 on the 3rd floor of the annexPhone: 045-411-7173
FAX 045-321-8820

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For inquiries to this page

Kanagawa Ward Health and Welfare Center Children and Families Support Division

Phone: 045-411-7112

Phone: 045-411-7112

Fax: 045-321-8820

Email address: kg-kodomokatei@city.yokohama.jp

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Page ID: 124-433-003

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