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About telephone consultation about child and home

Last Updated November 12, 2024

We can talk about thing about child and home over telephone.

Children's Home Consultation

It is a consultation desk for concerns about child care and home from infants to adolescents (up to 18 years old), and concerns. We also accept consultations from the children themselves. Depending on the content of the consultation, we will consider which consultation desk is better together and introduce other organizations.
※In April 2022, the Education Counseling (School Counselor and Education Counseling Counseling) was integrated into the Education Counseling at School and the General Education Counseling Center.
※For details, please refer to the attached leaflet.
Leaflet (PDF: 1,003KB)
 Phone number: 411-7173
 Consultation time: Monday to Friday from 8:45 to 17:00 ※Excluding holidays
 Counselors: Public health nurses, social welfare workers, and midwives at the ward office
 ※I will keep my secrets strictly.

Kanagawa Ward area child care support base Kanachie

You can feel free to consult about child care.
 Phone number: 441-3901
 Consultation time: Tuesday to Saturday from 9:30 to 15:30 ※Excluding holidays

"Karadate Hiroba" in the nursery school

Please feel free to contact us for more information.

Matsumi Nursery School, Yokohama City (Childcare Support Center)

 Phone number: 432-6635
 Consultation time: Monday to Friday from 9:30 to 16:00 ※Excluding holidays

Kandaiji, Yokohama-shi Nursery School

 Phone number: 481-1513
 Consultation time: Tuesday from 9:30 to 12:00 ※Excluding holidays

Nishi-Sugeta Nursery School, Yokohama City

 Phone number: 473-1957
 Consultation time: Thursday from 9:30 to 12:00 ※Excluding holidays

Aozora No. 2 Nursery School (Childcare Support Center)

 Phone number: 413-1871
 Consultation time: Monday to Saturday from 9:30 to 15:30 ※Excluding holidays

Thing about child abuse

Central children's guidance office, Yokohama

Child care, abuse, disability, truancy, etc.
 Phone number: 260-6510
 Consultation time: Monday to Friday from 9:00 to 17:00 ※Excluding holidays

Yokohama Child Abuse Hotline

Consultation from the person or guardian, report and consultation when child abuse or abuse is suspected
 Phone number: 0120-805-240
 Consultation time: Available 24 hours a day ※365 days

Thing about development of child

Yokohama City Eastern Regional Rehabilitation Center

Consultation on delays in mental and physical development and disability
 Phone number: 441-7711
 Consultation time: Monday to Friday from 9:00 to 17:00 ※Excluding holidays

Yokohama City Special Needs Education Center

Consultation on education, attending school, and careers related to special support
 Phone number: 336-6020
 Consultation time: Monday to Friday from 9:00 to 17:00 ※Excluding holidays

Consultation on bullying, truancy, and delinquency

Yokohama City Education General Consultation Center

Consultation on education such as bullying, truancy, friendship, learning, career, foreign transfer, etc.
 Phone number: 671-3726~8
 Consultation time: Monday to Friday from 9:00 to 17:00 ※Excluding holidays

24-hour child SOS dial

For children living and studying in the city and their parents, counselors think together about bullying, problems and worries.
 Telephone: 0120-078310 (toll-free number)
 Full year (24 hours a day, 365 days a year)

Yokohama City Youth Consultation Center

Consultation on bullying, truancy, withdrawal, adolescent worries, etc.
 Phone number: 260-6615
 Consultation time: Monday to Friday from 9:00 to 17:00 ※Excluding holidays

Kanagawa Prefectural Police Youth Consultation and Protection Center

Consultation on delinquency issues, crime damage, bullying, and abuse
 Phone number: 641-0045
 Consultation time: Monday to Friday from 9:00 to 17:00 ※Excluding holidays

Consultation on violence from husbands and partners

Yokohama DV Consultation Support Center

 Phone number 1: 671-4275
 Consultation time 1: Monday to Friday from 9:30 to 16:30 ※Excluding holidays
 Phone number 2: 865-2040
 Consultation time 2: Monday to Friday 9:30-20:00
       Saturday, Sunday and public holidays 9:30-16:00 ※Excluding the fourth Thursday and New Year holidays

Thing about pregnancy

Ninshin SOS Yokohama

 Phone number: 662-5524
 Consultation time: 10:00~22:00 ※365 days

Contact information
Contact person in chargeChildren and Families Support DivisionWindow 304 on the 3rd floor of the annexTelephone 045-411-7173
FAX 045-321-8820

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Inquiries to this page

Kanagawa Ward Health and Welfare Center Children and Families Support Division

Telephone: 045-411-7112

Telephone: 045-411-7112

Fax: 045-321-8820

Email address: kg-kodomokatei@city.yokohama.lg.jp

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Page ID: 124-433-003

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