Consultation on where to leave children (about childcare and education concierge)

　１. What is the Childcare and Education Concierge?
　２. "I want to leave my child but what should I do?"
　３. "How can I use a nursery school?"
　４. "What should I do before I enter kindergarten?"
　５. Concierge business trip briefings and consultations
　６. In such cases, please consult with the childcare and education concierge.
　７. Consultation and inquiries

　The Childcare and Education Concierge provides information on childcare services such as Yokohama Nursery Room, temporary custody business, and kindergarten custody childcare in addition to licensed nursery schools in consultation with parents regarding where to leave preschool children. .
　It is located in Children and Families Support Division in each district with the aim of appropriately linking the needs of parents with childcare services.

　Information on "when you want to temporarily leave your child" and "when you want to leave your child on a daily basis".
"I want to leave my child but what should I do?" （PDF：1,010KB）

　This is a basic guide for the use of nursery schools.
　"How can I use a nursery school?" （PDF：1,254KB）
　This is information on filling out application documents when making the primary application in April 2025.
　"About entry of application such as primary application nursery schools starting in April, 2025" (PDF: 7,703KB)
　

　It is information such as schedule until kindergarten entrance.
　"What should I do before I enter kindergarten?" （PDF：767KB）

　This year's briefing has been closed.

　●What kind of childcare services are available in Yokohama?
　●I want to work at my own pace several times a week ... Is there any place to leave my child?
　●What is kindergarten custody?
　●What is the current availability of nursery schools?
　●I applied for a licensed nursery school, but it was put on hold. What should I do with my children?
　●Sometimes I want to leave my child and refresh, is there a place to leave it?
　■Consultation date and time
　　Consultation date: Month to Friday (excluding holidays and from December 29 to January 3)
　　Consultation time: 9:00 ~ / 10:00 ~ / 11:00 ~ / 14:00 ~ / 15:00 ~
　　※There are days when consultation is not available. Please contact us for more information.
　　Consultation method: Face-to-face consultation at the counter
　　Reservation method: ①Telephone reservation Please call Kanagawa Ward government office Children and Families Support Division [045-411-7157].
　　　　　　　②Web reservation From Yokohama-shi child care support application "Pamatoko" or WEB version child care support site "Pamatoko"
　　　　　　　　　　　　　Please make a reservation.
　　　　　　　　Kanagawa Ward Childcare and Education Concierge Consultation [Yokohama City Childcare Support Site Pamatoco] (outside site)　　　　　
　　★From November 7 to the end of November, there is no concierge consultation reservation limit.
　　★From December 2, it will be a 60-minute consultation slot.
　　※There are two types of consultation reservations: reservation slots that can be obtained by telephone and reservation slots that can be obtained by pamatoko.
　　　If there is no space in the reservation frame of Pamatoko, please also use telephone reservation.
　　※The reservation limit for the following month will be updated at the beginning of the previous month.
　
　※Tell me! Application for Concierge Nursery School
　　From the type of nursery school to the method and schedule of application, it is explained in an easy-to-understand manner in 10 minutes.
　　Before consulting, please take a look at this video.
　

　Kanagawa Ward Office Children and Families Support Division Childcare and Education Concierge
　Phone number: ０４５－４１１－７１５７