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Information on Childcare and Education Concierge

Last Updated January 7, 2025

What is the Childcare and Education Concierge?

The Childcare and Education Concierge provides information on childcare services such as temporary custody business and kindergarten custody childcare in addition to licensed daycare centers in consultation with parents regarding where to leave preschool children.

In such a case, please consult with the childcare and education concierge!

•What kind of childcare services do you have in Yokohama?
•I want to work at my own pace several times a week ... Is there any place to leave my child?
•What is kindergarten custody?
•What is the current availability of nursery schools?
•I applied for a licensed nursery school, but it was put on hold. What should I do with my children?

Lifestyles vary. The childcare and education concierge will help you find the best place to deposit for your home. We will talk from the standpoint of parents and provide easy-to-understand information on various childcare services, so please feel free to contact us.

<What is childcare services, etc.?>
It refers to licensed nursery schools, small-scale childcare business, home-based childcare business, Yokohama childcare room, certified child institution, private kindergarten custody, temporary childcare, temporary custody of infants, etc.

Point commentary when applying for nursery schools, etc.

・Tell me! Application for Concierge Nursery School
From the type of nursery school to the method and schedule of application, points are explained in an easy-to-understand manner in 10 minutes.

・Advice from Concierge (PDF: 467KB) (Isogo Ward)
・Garden selection site for parents "Engashi support ★ Yokohama childcare" (outside site)

How can I consult with you?

Individual consultation

How is the consultation frame set?

Consultation frame: Consultation time is about 45 minutes per set (10: 00-/11: 00-/13: 30-/14: 30-)
※Reservations may be suspended due to business trips, etc.

How can I make a reservation?

 You can make a reservation from the Yokohama City Child Care Support Site App "Pamatoko" 30 days before the desired date of reservation.
 Web version URL: https://pamatoco.city.yokohama.lg.jp/ctz (external site)
※If you live outside Yokohama, you can make a reservation by phone. (045-750-2435)

Where should I go for consultation?

After making a reservation, please
[Reservation for window consultation]
 Please come to the 52nd floor on the 5th floor of Isogo Ward Office at the reservation time.
 At the counter, please take the number card of "Nursery Kindergarten" and the orange tag with "Concierge Reservation Consultation" next to the number issuing machine and wait.
 If you have a number call, please first tell us "I have a reservation with a concierge."
 ※The childcare and education concierge will guide you to a separate space from the childcare counter.
[Reservation for telephone consultation]
 When it's time, the Concierge will call you to the registered Phone number at the reservation time, so please wait. (Depending on the line conditions, etc., the telephone time may vary slightly. I'm sorry.

How many people can consult at the counter?

Consultations at the Children and Families Support Division window can be made by up to two parents due to space limitations.
[Notes]
・If you are consulting or your family in living together is ill, please cancel your consultation.
・An acrylic board is installed at the contact point for consultation.

For consultation with the concierge
Can I do it outside of the ward office?

We will visit the following local child care support bases and parent and child gathering squares for business trip consultation (May-September)

※For more information, please contact each facility.
FacilitiesLocation
Local child care support base Iso Piyo Mori 1-7-10 Twisia Isoko Yokohama, 2nd floor / 2 minutes directly connected to Isogo Station
Child-rearing Kidi Yokodai 3-13-2-109 Yokodai 1-minute walk from Yokodai Station
Child care spot tickling 9-9 Higashimachi / 2-minute walk from Negishi Station

Gathering open space for parents and children
"Dream Hiroba"

4-26-27 Lions Station Plaza Sugita 204/1 minute walk from Sugita Station
"Dako" open space for parents and children Mori 5-16-15 Maruhachi Building 101/ Folding-gaura Station 3 minutes walk

Gathering open space for parents and children
"Dream Tama,"

2-9-17 Maruyama 20-minute walk from Negishi Station

Gathering open space for parents and children
kids space macana

1-13-30 Yokodai 10th Takeuchi Building No. 201 / 13-minute walk from Yokodai Station

 If it is no longer possible to respond by the concierge due to unavoidable circumstances, please understand in advance by telephone, etc., and other nursery school staff will respond on the reservation date, or give priority to another schedule We will re-order your reservation.

April 2025 Application group briefing session for admission nursery schools <advance reservation system> ※The event has been closed.

Contents of the event

April 2025 A group briefing will be held by the Isogo Ward Childcare and Education Concierge to apply for admission to daycare centers.
For parents who are considering applying for a nursery school for the first time, we will explain the basic contents in an easy-to-understand manner. (We will explain based on the usage guidance for FY2024. There is no explanation about the system revision.
For more information, please refer to the following website. Flyer (PDF: 360KB)

Main Targets and Contents

・For parents who wish to enter a nursery school in April 2025 and are considering applying for the first time, the childcare and education concierge will provide basic explanations such as how to apply and how to select a garden. .
(Because it is before the start of the 2025 use guide distribution, we will explain using the 2024 use guide. There is no explanation about the system revision.
・Nursery teachers at public nursery schools in the city can teach you life in general nursery schools. In addition, during the briefing session, you can watch and receive support, so you can participate with your child.
・Anyone who wishes to enter a nursery school in Isogo Ward can participate.
・We have a question and answer time, but we do not plan individual consultation. If you would like an individual consultation, please refer to the Isogo Ward website and apply for a reservation consultation for the childcare and education concierge.
・Please note that those who participated in a roundtable discussion with the childcare and education concierge held this year at the local child care support base "Iso Piyo" and the open space for parents and children, as there are overlapping contents.

Outline of the event

・Schedule and time
 Friday, September 13, 2024
 From 13:30 to 14:30
 ※ Reception starts 20 minutes before the start time
・ Location and number of recruiting groups
 701/702 Meeting Room on the 7th floor of the Isogo Ward Office
 About 15 pairs (advance reservation system, first-come-first-served)

How to apply

・How to make a reservation
 From QR code, please apply using Yokohama-shi electronic application, report system.
 (If you have difficulty using the electronic application system, please contact us by phone.)

 Acceptance URL: Yokohama City Electronic Application and Notification System [Isogo Ward] April 2025 Admission Nursery School Application Group Briefing Session
https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/procedures/apply/6c24b276-75e3-46d2-ab2e-a6b567539e46/start

・Application start From Tuesday, August 13, 2024
・Application deadline Until Tuesday, September 10, 2024 ※The application may be terminated before the deadline.

Notes

・Please wear a mask except for your child on the day. If you have symptoms of fever or cold, including your family in living together, please refrain from participating.
・It may be canceled during stormy weather.

Inquiries to this page

City of Yokohama, Isogo Ward Health and Welfare Center Children and Families Support Division
Telephone: 045-750-2435
Fax: 045-750-2540
Email address: is-kodomokatei@city.yokohama.jp
 

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Inquiries to this page

Isogo Ward Health and Welfare Center Children and Families Support Division

Telephone: 045-750-2415

Telephone: 045-750-2415

Fax: 045-750-2540

Email address: is-kodomokatei@city.yokohama.lg.jp

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