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About social security, tax number system (my number system)

Last Updated December 12, 2023

What is the Social Security and Tax Number System (My Number System)?

Image of My Number PR character Mina-chan
My number PR character Mina-chan

Overview of My Number System

The My Number System aims to improve administrative efficiency, improve the convenience of the people, and realize a fair and equitable society by introducing personal numbers (My Number) in the three fields of social security, tax, and disaster countermeasures. It is a system for

Personal Number (My Number)

My Number is a 12-digit number for each person who has resident certificate in Japan (including foreigners).

Information linkage

Information can be exchanged between different administrative organizations using a dedicated network system so that citizens can omit the documents that had to be submitted in various administrative procedures. Was. This exchange of information is called "information linkage."

Safety measures for the My Number System

In the My Number system, various safety measures are taken in terms of system and system.

System
  • When providing My Number, strict identity verification (confirmation of My Number and identity) is required to prevent spoofing.
  • Unless otherwise provided by law, it is forbidden to collect or store personal information (specific personal information) including My Number.
  • The Personal Information Protection Committee, a third-party organization, monitors and supervises the correct handling of specific personal information.
  • Severe penalties will be imposed if you obtain or provide your My Number for "illegal" or "unjust".
  • For your specific personal information, you can check the information held by administrative agencies and the records of exchanges made between administrative agencies on the minor portal.
System surface
  • Personal information is not centrally managed, but as in the past, information on pension is distributed and managed, such as the pension office and local tax information, such as municipalities. Therefore, information is not leaked in the potato style.
  • When exchanging information between administrative agencies, etc., I do not use my number directly. Use a dedicated code that cannot be decoded.
  • Information exchanged between administrative agencies is encrypted.

About minor portal

The minor portal is an online service run by the government.
Minor Portal: Service Top Page (External Site)

What you can do with the minor portal

  • You can check your specific personal information held by administrative agencies, etc., and records in which your specific personal information was exchanged between administrative agencies, etc.
  • You can check the contents of administrative services related to child care.
  • In some administrative procedures, you can create an application on the minor portal or apply electronically.

To use the minor portal

In order to use the minor portal, you will need a My Number card, IC card reader / writer, personal computer or smartphone.
For more information, please visit the website of the Digital Agency.
About digital agency minor portal (outside site)

Please be careful about fraudulent emails and suspicious inquiries about the My Number system

About fraudulent emails and fake sites (phishing scams)

Pre-emails and fake sites (phishing scams) that tricked minor portals have been confirmed as follows.
We will not contact you by e-mail or SMS from the relevant ministries or Motoichi of the country.

  • Suspicious e-mails with the subject, such as "Minor Point 2 (*)" and "Information on Emergency Support Benefits for Power, Gas, Food, etc."
  • Guidance and payment to special sites with contents such as "minor point gifts", "Emergency support benefits for soaring prices of electricity, gas, food, etc.", "Opening a special site for special fixed amount benefits", "Foreclosure of tax delinquency", etc. Email to inform you of the deadline

If you receive an unrecognized e-mail or suspicious e-mail, never enter personal information such as access to the URL in the e-mail or PIN.
Please delete the email as soon as possible.
 ※As of September 30, 2023, the application for the second minor points has been closed.
Digital Agency: Alert (outside site) regarding fraudulent emails and fake sites (phishing scams) that tricked minor portals

Suspicious Inquiry

In procedures such as notification and use of My Number, issuance of My Number Card, etc., we do not ask for account numbers or account PINs over the phone or request money or cash cards.
In addition, we do not ask you to operate the ATM.
Please do not respond to telephone calls, letters, or visits with the following consultation desk or the nearest police department.
Ministry of Internal Affairs and Communications: Please be careful about unauthorized solicitation and personal information acquisition that took advantage of the My Number system (outside site)

Those who have received suspicious calls

Telephone for police consultation

Phone number: #9110

  • Reception hours: Weekdays from 8:30 am to 5:15 pm (depending on each prefectural police headquarters)
  • On Saturday, Sunday, public holidays, and after hours, except for some prefectural police with a 24-hour reception system, we will respond on duty or voice guidance.
  • Call charges are borne by the user
  • You will be connected to the police general counseling office of the prefectural police headquarters that has jurisdiction over the area where you called.
Consumer Affairs Agency: Consumer Hotline

Phone number: 188

The Consumer Hotline will guide you to the nearest consumer affairs consultation desk.
Therefore, the time of consultation varies depending on the nearest consultation desk.

Those who want to consult about the handling of personal information (specific personal information) that includes My Number

Personal Information Protection Committee: My Number Complaint Mediation Consultation Service

Phone number: 03-6457-9585

Reception hours: From 9:30 am to 5:30 pm (excluding Saturday, Sunday, public holidays and the year-end and New Year holidays)

The national web page regarding the My Number System

Inquiries to this page

Planning and Coordination Division, Planning and Coordination Division, Digital Administration Division

Telephone: 045-671-3792

Telephone: 045-671-3792

Fax: 045-550-3610

Email address: di-kikaku@city.yokohama.jp

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Page ID: 620-236-432

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