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  2. Disaster prevention and emergency services
  3. Disaster Prevention and Disasters
  4. Disasters and emergencies
  5. Support for survivors
  6. Issuance of certificates in the event of a disaster-affliction certificate (excluding fire)

Here's the text.

Issuance of certificates in the event of a disaster-affliction certificate (excluding fire)

Last update date November 22, 2022

Type of certificate

Oh Affliction certificate

 In municipalities, based on the Disaster Countermeasures Basic Law, houses (buildings actually used for living) due to natural disasters such as storms, heavy rains, earthquakes, etc. We certify the degree of damage and issue it as "Disaster Certificate".
 The "Disaster Certificate" is a document to smoothly proceed with the procedure when receiving support provided by the government. Depending on the support system, you may be required to submit your application.
 The degree of damage is a field survey by the municipalities or a self-judgment method by the affected person himself. ※Depending on the above, it is recognized as one of the six categories: "completely destroyed", "large-scale partially destroyed", "half-broken", "quasi-half-broken", "quasi-half-broken", and "no semi-destruction (partially damaged)".
※“Self-judgment method”
 If the degree of damage is minor and it does not lead to semi-destruction (partially damaged)", the applicant himself / herself determines that it does not lead to semi-destruction (partially damaged) You can issue an affliction certificate more quickly than. If you have any questions, please contact us at the counter.

Oh Damage notification certificate

 In Yokohama-shi, when there is damage by natural disaster about property other than building, we issue "disaster report certificate" by application from person affected by disaster.
 In addition, this certificate proves only the fact that it was reported to Yokohama City, and does not prove the degree of damage or the causal relationship between the damage and the disaster.

Oh Certificate of non-residential buildings

 In Yokohama-shi, we issue "disaster non-residential building certificate" by application from affected person when there is damage by natural disaster about building except house (non-residential building) by application from affected person.
 In addition, this certificate confirms and proves only the fact that it was damaged by photographs submitted by Yokohama City or submitted. We do not certify the degree of damage such as "completely destroyed" or "half-broken".

Type

Application method, etc.

Oh Applicant

A person affected by a natural disaster
※In the case of proxy/agent, a power of attorney is required.

Oh Application period

The application period for the certificate of affliction or the certificate of the damaged non-residential building certificate is, in principle, within six months from the date of the disaster.
※However, if a disaster that causes enormous damage in the city occurs, the application period may be extended.

Oh Costs (fees)

Free of charge

Oh Application destination

The ward office of the ward where the damaged buildings are located
※Each fire department accepts applications for the issuance of a certificate of damage caused by fire or fire extinguishing damage.

Oh Online application

You can apply online from the link below.
Yokohama City Electronic Application System (outside site)
(Caution)
・"User registration" is required for application.
・proxy/agent is not available online. If you apply for proxy/agent, please apply at the counter.

Oh Window application

Please bring the following application form and required documents, and apply to the application destination (ward office with damaged buildings).

Application form

Please receive the application form at the counter or download it from the link below.
※Please refer to each fire department for an affliction certificate that proves the degree of damage caused by a fire.
Grant application such as sickness certificate (PDF: 137KB)
Example of application form (disaster certificate) (PDF: 145KB)
Application form entry example (certificate of non-residential building) (PDF: 146KB)
Example of application form (disaster notification certificate) (PDF: 144KB)

required documents

・Application form
・Power of Attorney for proxy/agent Application
・Identity verification documents (with face photo: driver's license, my number card, passport, etc.)
・Photo (with a date known as much as possible)
Example) Damage location, appearance (4 directions), nameplate, inundation status (depth), etc.

Contact information for each ward office

Contact information
Ward OfficeDivisionPhone number
Tsurumi WardGeneral Affairs Division045-510-1656
Kanagawa WardGeneral Affairs Division045-411-7004
Naka WardGeneral Affairs Division045-224-8112
Nishi WardGeneral Affairs Division045-320-8310
Minami WardGeneral Affairs Division045-341-1225
Konan WardGeneral Affairs Division045-847-8315
Hodogaya WardGeneral Affairs Division045-334-6203
Asahi WardGeneral Affairs Division045-954-6007
Isogo WardGeneral Affairs Division045-750-2312
Kanazawa WardGeneral Affairs Division045-788-7706
Kohoku WardGeneral Affairs Division045-540-2206
Midori WardGeneral Affairs Division045-930-2208
Aoba WardGeneral Affairs Division045-978-2213
Tsuzuki Ward  General Affairs Division045-948-2212
Totsuka WardGeneral Affairs Division045-866-8307
Sakae WardGeneral Affairs Division045-894-8312
Izumi WardGeneral Affairs Division045-800-2309
Seya WardGeneral Affairs Division045-367-5611

※Please refer to each fire department for an affliction certificate that proves the degree of damage caused by a fire.

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For inquiries to this page

General Affairs Bureau Crisis Management Planning Division

Phone: 045-671-4096

Phone: 045-671-4096

Fax: 045-641-1677

Email address: so-bousaikikaku@city.yokohama.jp

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Page ID: 284-258-478

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