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About welfare shelter (special evacuation sites)

Last Updated December 26, 2023

For those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, Yokohama has concluded agreements with social welfare facilities in the city and positioned it as a special evacuation sites.
From April 2018, the name will be changed to "welfare shelter" widely used throughout the country.

(1) What is the Welfare Evacuation Center (Special evacuation sites)?

・If a large-scale disaster causes enormous damage and becomes unable to live at home, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools.
・For those who need assistance such as the elderly, children with disabilities, pregnant women, infants, etc., those who have difficulty in evacuation life in gymnasiums, etc., each evacuation shelter will secure space for those who need assistance.
→Nevertheless, welfare shelters are secondary shelters to accommodate those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to welfare evacuation centers

・Those who have difficulty maintaining their lives at evacuation shelter or at home and need special care.
・Professionals (public health nurses) check the situation of the person and the presence or absence of certification for long-term care, and determine the necessity of evacuation to a welfare evacuation center.
・In order for welfare shelters to fulfill the necessary functions and roles, those who are not judged to be eligible cannot evacuate.
・Welfare shelters are not always opened immediately after a disaster occurs.
・In principle, travel from evacuation shelter must be done by the person or family.

(3) Target facilities

Social welfare facilities that have concluded agreements with the ward office (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As

Q: What kind of facility is a welfare shelter? What kind of equipment and support do you have?
A: It is social welfare facilities such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded agreements with the ward office.
In an environment where people in need of assistance can easily live, such as the facilities being barrier-free, you can receive support as much as possible depending on the situation of the facilities.
Even if it is a welfare evacuation center, you will have to live an evacuation life while helping each other in cooperation with surrounding evacuees.

Q: When will welfare shelters be opened? Who can evacuate?
A: Welfare shelters are not always opened immediately after a disaster occurs.
The ward office requests the establishment sequentially from facilities that have been confirmed and have been prepared for operation.
In order to make effective use of limited resources, it is necessary to identify the situation of people requiring assistance after the disaster and evacuate from those with the highest priority.

Q: What are the criteria for accepting welfare shelters? Who decides how and how?
A: Since the facilities that serve as welfare shelters are limited, it is difficult to accept all eligible people at once.
Professionals (public health nurses) judge those who have evacuated to evacuation shelter (or from information on people requiring assistance collected in evacuation shelter) who need more assistance.
Based on the judgment of professionals, etc., the ward office decides who to accept at which welfare evacuation center.

(5) Agreement concluded facilities

List of welfare shelters in Tsuzuki Ward  
Facility typeNameLocation:
Community Care PlazaKuzugaya Community Care Plaza, Yokohama City16-3, Kuzugaya, Tsuzuki-ku
Community Care PlazaHigashiyamata Community Care Plaza270, Higashiyamatacho, Tsuzuki-ku
Community Care PlazaKagahara Community Care Plaza, Yokohama City1-22-32, Kagahara, Tsuzuki-ku
Community Care PlazaYokohama Shinei Community Care Plaza19-19, Shineicho, Tsuzuki-ku
Community Care PlazaNakagawa Community Care Plaza, Yokohama City1-1-1, Nakagawa, Tsuzuki-ku
Community Care PlazaTsuda Community Care Plaza, Yokohama City655-4, Higashikatacho, Tsuzuki-ku
Special elderly nursing homesThe village of Nakagawa2-39-35, Minamiyamata, Tsuzuki-ku
Special elderly nursing homesTsuzuki no Sato5-13-1, Chigasakihigashi, Tsuzuki-ku
Special elderly nursing homesHeartful Garden Kawawa660, Kawawacho, Tsuzuki-ku
Nursing homes for the elderlyIkebe2194, Ikonobecho, Tsuzuki-ku
Special elderly nursing homesHappiness Tsuzuki1808-3, Ushikubocho, Tsuzuki-ku
Nursing homes for the elderlyVilla Tsuzuki392-1, Odanacho, Tsuzuki-ku
Nursing care facilities for the elderlyTsuzuki Senior Center1357, Higashiyamatacho, Tsuzuki-ku
Nursing care facilities for the elderlyTsuzuki Heartful Station74-9, Odanacho, Tsuzuki-ku
Nursing care facilities for the elderlyHiltp Ikebe2218, Ikonobecho, Tsuzuki-ku
Nursing care facilities for the elderlyYokohama Chigasaki Geriatric Health Facility5-8-7, Chigasakihigashi, Tsuzuki-ku
Nursing care facilities for the elderlyWakaba hill2674-1, Kawawacho, Tsuzuki-ku
Nursing care facilities for the elderlySophia Tsuzuki1-1-1, Nakagawa, Tsuzuki-ku
Nursing care facilities for the elderlyTomorrow4247, Edaminamicho, Tsuzuki-ku
Elderly Welfare CenterContinuing Midori Kotobukiso2-1, Kuzugaya, Tsuzuki-ku
elementary school student Development Support CenterNorthern Yokohama Regional Rehabilitation Center16-3, Kuzugaya, Tsuzuki-ku
Support facilities for persons with disabilitiesEast and Residence270, Higashiyamatacho, Tsuzuki-ku
Disability welfare service establishmentsWork Nakagawa2-8-26, Nakagawa, Tsuzuki-ku
Home for Persons with DisabilitiesContinuing local activities home Kusabue1-33-1, Ushikubohigashi, Tsuzuki-ku
Yokohama Multifunctional BaseThe next house509-6, Saedocho, Tsuzuki-ku
Nursing homes for the elderlyWakatake Tsuzuki19-1, Kawawacho, Tsuzuki-ku
Paid nursing homes with nursing careNichii Home Centerkita1-29-24, Nakagawachuo, Tsuzuki-ku
Paid nursing homes with nursing careNichii Home Nakamachidai1-1-45, Kachidaminami, Tsuzuki-ku
Paid nursing homes with nursing careNichii Home Nakamachidai 2nd Building1-1-51, Kachidaminami, Tsuzuki-ku

(6) Related link

Disaster countermeasures throughout the region - Guide to Assistance for People Needing Disasters (Health and Social Welfare Bureau Health and Welfare Division page)

Inquiries to this page

Tsuzuki Ward   General Affairs Department General Affairs Division

Telephone: 045-948-2211

Telephone: 045-948-2211

Fax: 045-948-2208

Email address: tz-somu@city.yokohama.jp

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Page ID: 345-648-570

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