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About welfare shelter (special evacuation sites)

Last Updated December 26, 2023

For those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, Yokohama City has entered into agreements with social welfare facilities in the city and has positioned it as a special evacuation sites.
From April 2018, the name will be changed to "Welfare Evacuation Center", which is widely used nationwide.

(1) Welfare shelters (Special evacuation sites)

・If you are unable to live at home due to a large-scale disaster, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools in the city.
・For those who need assistance, such as the elderly, children with disabilities, pregnant women, infants, etc., who have difficulty in evacuation life at gymnasiums, etc., each evacuation shelter will secure space for those who need assistance.
→Nevertheless, welfare shelters are secondary shelters to accept those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to welfare evacuation centers

・For those who have difficulty maintaining their lives in evacuation shelter or at home and need special consideration.
・Professionals (public health nurses) check the situation of the person and the presence or absence of certification for long-term care, and determine the necessity of evacuation to a welfare evacuation center.
・In order for welfare shelters to fulfill the necessary functions and roles, those who are not judged to be eligible cannot evacuate.
・Welfare shelters are not always established immediately after a disaster occurs.
・In principle, travel from evacuation shelter should be moved by the person or family.

(3) Target facilities

Social welfare facilities that have concluded agreements with ward offices (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As

Q: What kind of facility is a welfare shelter? What kind of equipment and support are available?
A: It is social welfare facility such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded an agreement with the ward office.
In an environment where people in need of assistance can easily live, such as facilities being barrier-free, you can receive support as much as possible according to the situation of the facility.
Even welfare shelters, you will have to live an evacuation life while helping each other in cooperation with the surrounding evacuees.

Q: When will the welfare shelter be opened? Who can evacuate?
A: Welfare shelters are not always established immediately after a disaster occurs.
The ward office will request the establishment in order from the facilities where safety has been confirmed and the operation has been prepared.
In order to make effective use of limited resources, it is necessary to identify the situation of people requiring assistance after the disaster and evacuate from the highest priority.

Q: What are the criteria for accepting welfare shelters? Who decides how and how?
A: As welfare shelters are limited, it is difficult to accept all eligible people in need of assistance at once.
Professionals (public health nurses) determine who need more assistance from those who have evacuated to evacuation shelter (or from information on people requiring assistance collected in evacuation shelter).
Based on the judgment of professionals, the ward office decides who to accept at which welfare shelter.

(5) Facilities for concluding agreements

Tsuzuki Ward   Welfare Evacuation Center List
Facility typeNameLocation
Community care plazaYokohama City Katsushikagaya Community Care Plaza16-3, Kuzugaya, Tsuzuki-ku
Community care plazaHigashiyamata Community Care Plaza270, Higashiyamatacho, Tsuzuki-ku
Community care plazaKagahara Community Care Plaza, Yokohama1-22-32, Kagahara, Tsuzuki-ku
Community care plazaYokohama City Shinei Community Care Plaza19-19, Shineicho, Tsuzuki-ku
Community care plazaNakakawa Community Care Plaza1-1-1, Nakagawa, Tsuzuki-ku
Community care plazaYokohama City Miyakoda Community Care Plaza655-4, Higashikatacho, Tsuzuki-ku
Nursing home for the elderlyNakagawa no Sato2-39-35, Minamiyamata, Tsuzuki-ku
Nursing home for the elderlyTsuzuki no Sato5-13-1, Chigasakihigashi, Tsuzuki-ku
Nursing home for the elderlyHeartful Garden Kawawa660, Kawawacho, Tsuzuki-ku
Nursing home for the elderlyIkebe2194, Ikonobecho, Tsuzuki-ku
Nursing home for the elderlyHappiness Tsuzuki1808-3, Ushikubocho, Tsuzuki-ku
Nursing home for the elderlyVilla Tsuzuki392-1, Odanacho, Tsuzuki-ku
Nursing care facilities for the elderlyTsuzuki Senior Center1357, Higashiyamatacho, Tsuzuki-ku
Nursing care facilities for the elderlyTsuzuki Heartful Station74-9, Odanacho, Tsuzuki-ku
Nursing care facilities for the elderlyHilltop Ikebe2218, Ikonobecho, Tsuzuki-ku
Nursing care facilities for the elderlyYokohama Chigasaki Geriatric Health Facility5-8-7, Chigasakihigashi, Tsuzuki-ku
Nursing care facilities for the elderlyWakaba hill2674-1, Kawawacho, Tsuzuki-ku
Nursing care facilities for the elderlySofia Tsuzuki1-1-1, Nakagawa, Tsuzuki-ku
Nursing care facilities for the elderlyAsunaro4247, Edaminamicho, Tsuzuki-ku
Welfare center for the elderlyContinuing Midori Kotobuki-so2-1, Kuzugaya, Tsuzuki-ku
elementary school student Development Support CenterYokohama Northern Area Rehabilitation Center16-3, Kuzugaya, Tsuzuki-ku
Support facilities for persons with disabilitiesEast and again residence270, Higashiyamatacho, Tsuzuki-ku
Disability Welfare Service OfficeWork Nakagawa2-8-26, Nakagawa, Tsuzuki-ku
Community Activities Home for Persons with DisabilitiesSubsequently local activities Home1-33-1, Ushikubohigashi, Tsuzuki-ku
Yokohama Multifunctional BaseThe next house509-6, Saedocho, Tsuzuki-ku
Nursing home for the elderlyWakatake Tsuzuki19-1, Kawawacho, Tsuzuki-ku
Paid nursing home with nursing careNichii Home Centerkita1-29-24, Nakagawachuo, Tsuzuki-ku
Paid nursing home with nursing careNichii Home Nakamachidai1-1-45, Kachidaminami, Tsuzuki-ku
Paid nursing home with nursing careNichii Home Nakamachidai No.2 Building1-1-51, Kachidaminami, Tsuzuki-ku

(6) Related links

Health and Social Welfare BureauHealth and Welfare Division

For inquiries to this page

Tsuzuki Ward   General Affairs Department General Affairs Division

Phone: 045-948-2211

Phone: 045-948-2211

Fax: 045-948-2208

Email address: tz-somu@city.yokohama.jp

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Page ID: 345-648-570

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