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Frequently Asked Questions and Answers

Last Updated September 30, 2024

Contents

About road

About public roads and private roads

About Hama Road Supporter

About waterways

About street trees

About garbage, standing signboard

About bicycle parking and parking

About sewer

About park

About road

Q
1: The road is uneven. What should I do?
A

1:
Public roads are managed by Public Works Office, so please contact Public Works Office (Tel: 045-881-1621).
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Q
2: I'd like to get rid of the steps from the site when creating a parking lot.
A

2:
To change the structures of public roads, permission from Public Works Office is required. In addition, please contact Public Works Office (Tel: 045-881-1621) for details.
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Q
3: The guardrails and curve mirrors are broken.
A

3:
Guardrails and curve mirrors on public roads are managed by Public Works Office. Please contact Public Works Office (Tel: 045-881-1621).
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Q
4: The road sign is bent. Can you fix it?
A

4:
Information signs and bicycle parking signs are managed by Public Works Office, so please contact us. (Phone: 045-881-1621)
In addition, police department (Tozuka police department Tel: 045-862-0110) manages traffic regulation signs (restricted speed, parking prohibition, suspension, etc.).
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About public roads and private roads

Q
5: Please tell me how to distinguish between public roads and private roads.
A

5:
There is thing called "Yokohama-shi authorized route map", and thing listed in route map is public road.
The "Yokohama City Certified Route Map" can also be viewed on the Internet. Please see Yokohama no Michi (outside site). (Link to the city's homepage)
In order to prevent mistakes, we do not make inquiries by telephone, so please visit Public Works Office (Address: 2974-1 Totsuka-cho, Totsuka-ku, Yokohama) or check on the Internet.
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Q
6: Please tell me where you know the boundary between the road and the site.
A

6:
If road ledger maintenance and boundary surveys have been completed, road ledgers can be viewed in Public Works Office and Road and Highway Bureau Road Investigation DivisionPublic Works Office.
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Q
7: I want to repair or repair a private road. Is there a subsidy system?
A

7:
If certain conditions are met, there is a system to assist a part of the construction cost for repair and repair of private roads. For more information, see "I want to improve my personal road."
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Q
8: I'd like to make a private road a public road.
A

8:
Please refer to Road Bureau Administration Division (Phone: 045-671-2767).
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About Hama Road Supporter

Q
9: What is Hama Road Supporter?
A

9:
It is a system in which local residents and Yokohama City work together to beautify and clean nearby roads.
In the event that local residents carry out volunteer activities such as cleaning and beautification of nearby roads, the Public Works Office will support the activities smoothly.
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Q
10: Can anyone participate?
A

10:
It is intended for volunteers who can clean and beautify roads at organizations such as Neighborhood Associations, shopping streets, schools and companies.
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Q
11: What kind of effects can you expect?
A

11:
Activities by the community will keep the road clean and create an environment that can be used appropriately.
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Q
12: What are the activities of Hama Road Supporters?
A

12:
Participating organizations will voluntarily plan cleaning and beautification activities.
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Q
13: What is the support of Yokohama City?
A

13:
We will consider support according to the activities, such as providing cleaning tools and disposing of garbage, so that the activities of participating organizations can be carried out smoothly.
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About waterways

Q
14: I'd like you to clean it because the waterway is dirty.
A

14:
The waterways in Totsuka Ward are managed by Tozuka Public Works Office. Please contact Public Works Office (Tel: 045-881-1621) for location and situation.
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Q
15: The cover of the waterway is broken. What should I do?
A

15:
It is managed by Public Works Office (Tel: 045-881-1621). Please contact us.
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Q
16: Could you tell me how to pay off the waterway?
A

16:
Please refer to sewer River Bureau river management section (Phone: 045-671-2856).
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About street trees

Q
17: I'm in trouble because the street trees grow. Can I cut it myself?
A

17:
Street trees are managed by Public Works Office (Tel: 045-881-1621). Please contact me without cutting it yourself.
The trees that protrude from the private land to the road cannot be cut in Public Works Office.
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About garbage, standing signboard

Q
18: There is a tree on the road.
A

18:
Please contact Public Works Office (Tel: 045-881-1621).
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Q
19: Illegal dumping is thrown away on the road.
A

19:
Please contact Public Works Office (Tel: 045-881-1621).
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Q
20: There is a dead animal on the road.
A

20:
Please contact Resources and Waste Recycling Bureau Tozuka Office (Tel: 045-824-2580).
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About bicycle parking and parking

Q
21: I have a bicycle on the road all the time?
A

21:
As it depends on the neglected place, see "Bicycles are left unattended" for details.
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Q
22: Is bicycle parking lots available around the station?
A

22:
The main bicycle parking lot in the city (bicycle parking lots) is managed by the Yokohama City Traffic Safety Association.
As for the details, please see homepage (outside site) of association of traffic safety.
(The link is not under the control of Yokohama City, and the city assumes no responsibility.)
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Q
23: There's a car with no number on the road.
A

23:
If you have abandoned cars, such as cars without numbers, please contact Public Works Office (Tel: 045-881-1621).
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About sewer

Q
24: Please introduce me to the sewer pipe contractor.
A

24:
Sewage pipe flushing work must be a designated construction shop in Yokohama City. We introduce designated construction shop in Yokohama-shi plumbing cooperative (Phone: 045-681-6631).
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Q
25: It looks like the sewage is clogged, please tell me what to do.
A

25:
A survey is required. Please contact Public Works Office (Tel: 045-881-1621).
However, for drainage facilities in the house, please pay at your own expense.
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Q
26: Is the manhole cover broken?
A

26:
There are several manholes on the road. Please contact us at the following address.
Manhole of sewer main → Public Works Office (Tel: 045-881-1621)
Fire hydrants, water pipe manholes → Water Works Bureau Customer Service Center (Tel: 045-847-6262)
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About park

Q
27: Can I practice baseball and softball in the park?
A

27:
In the park, actions that could injure others are prohibited.
It is possible if it does not bother other users, such as a small number of catch balls, etc., and there is no danger of danger, but full-scale practice using bats etc. or games played by more than a dozen people Please refrain from.

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Q
28: Can I play gateball and ground golf in the park?
A

28:
The park has a role not only as a place to relax in the area, but also as a common garden in the area and as a place to create local communities. Gateball and ground golf in the park are often performed by local Neighborhood Association Neighborhood Associations, senior citizens' associations, and park protection associations. In addition, we often perform after cleaning activity in park protection society is finished.
Gateball and ground golf occupy some places like ball play, but we judge that it is "free use" from the viewpoint that it can be used while giving away with other users.
Therefore, please refrain from using the entire park exclusively throughout the day or extending the range to places with playground equipment used by children.
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Q
29: May I let go of the dog in the park?
A

29:
You can't release your dog in the park.
Based on the provisions of the Ordinance on the Protection and Management of Animals in Yokohama City, when walking or exercising a dog, a person who can control the dog must hold it with a rope, chain, etc. that can reliably control the dog. In addition, releasing a dog in the park is a "act that may be dangerous or an act that may cause inconvenience to others" prohibited by the Yokohama City Park Ordinance.

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Q
30: May I have fireworks in the park?
A

30:
Commercial fireworks for children are possible, but please refrain from launching fireworks such as rocket fireworks and other fireworks that may harm others.
In addition, please do not make noise or scatter garbage while playing fireworks, as it may bother nearby and other users.

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Q
31: I'd like you to clean the park and cut the grass?
A

31:
In a familiar park where the park protection society is located, the park protection society cooperates with daily cleaning and weeding.
In large-scale parks, mowing is carried out once or twice a year, mainly on garden roads and open spaces.

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Q
32: The sand in the sandbox is dirty, so would you like it to be cleaned?
A

32:
In parks in Yokohama City, if cat dung is severely dirty or dangerous goods such as glass are contained, check the site and remove those foreign substances, or if the sand is reduced, sand is replenished, but sand is not disinfected.
We ask everyone who uses the sandbox to remove the dung and wash their hands after using it.

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Q
33: The playground equipment is broken. Could you repair it?
A

33:
Please contact Public Works Office Tozuka (045-881-1621) for emergency treatment and repair as soon as possible if there is any danger such as injury.
In addition, for playground equipment that is clearly at risk of injury, it will be helpful if the staff puts a "ban on use" sticker until the staff goes to the site.

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Q
34: I'd like to go to the park by car. Is there a parking lot?
A

34:
There is no parking in the park managed by Tozuka Public Works Office, so please use public transportation.

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Q
35: I would like to ask about inhabitant of a ward use facilities (town Harappa, children's playground, boys' open space, etc.)?
A

35:
Please contact Totsuka Ward Office Regional Promotion Division (045-866-8415).

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Inquiries to this page

Totsuka Ward Tozuka Public Works Office

Telephone: 045-881-1621

Telephone: 045-881-1621

Fax: 045-862-3501

Email address: to-doboku@city.yokohama.lg.jp

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Page ID: 409-224-252

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