Frequently Asked Questions and Inquiries

For communication on road facilities (road surfaces, curve mirrors, street lights, etc.) and inquiries and opinions regarding roads, rivers and sewers, you can contact Public Works Office directly from this page. For highly dangerous content, such as a large-scale road collapse, please contact us directly by telephone.

At Yokohama City Hall, we receive opinions and suggestions. Opinions and suggestions are accepted by mail, fax, the Internet, and e-mail. Please send your frank "voice" to the ward office Ward Administration Promotion Division (for those outside the city, the Civil Affairs Bureau Public Affairs and Consultation Section). We send individual opinion and suggestion that had you approach to department in charge from ward office and plan reflection in municipal administration.

For inquiries and opinions about evacuation shelters in the event of an earthquake or heavy rain, preparations for disasters, disaster prevention subsidies in the town, etc., please use the following telephone or fax.
Phone: 045-224-8112
Fax: 045-224-8109

Please contact us about the duties of the ward office window. In order to deliver the details of your inquiry to the department in charge, please provide them as specific as possible.