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Water supply (failure / water quality inspection)

Last Updated March 1, 2023

In case of failure

Failure on the road side from the water meter in the residential area (water is blowing in the garden, puddles cannot be resolved, etc.)Water Works Bureau will be provided free of charge. If you wish to repair it, please contact the Water Works Bureau Customer Service Center. The customer is responsible for restoring the current status of concrete, etc. at the repair point.
In addition, failures from the water meter to the faucet (water does not stop at the faucet in the kitchen, water in the toilet continues to flow, etc.) cannot be repaired in Water Works Bureau.

Water quality inspection at faucets

At Water Works Bureau, we conduct free water tests at the faucet of your home.
If you would like to have an inspection, please apply to the Water Works Bureau Customer Service Center.

Contact information
Contents Contact information

Thing about breakdown of water supply

Thing about water quality inspection at faucet

Water Works Bureau Customer Service Center
Telephone: 045-847-6262 (Japanese available 24 hours a day, 365 days a year)
Fax: 045-848-4281
・English is available from 8:00 to 20:00.


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Page ID: 603-558-457