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Online legal consultation (under demonstration experiment)

Last Updated November 28, 2024

As part of the digital ward office demonstration experiment conducted by Konan Ward, we provide online legal consultation for those who are too busy to visit the ward office or who are difficult to visit the agency.
Please refer to the Special Consultation page for face-to-face legal consultation.

Date and time of implementation

■Date of implementation and reservation start date and time

・Wednesday, December 25, 2024: Reservations are from 12:00 on Monday, December 2nd.
・Wednesday, January 22, 2025: Reservations are from 12:00 on Monday, January 6th.
・Wednesday, February 26, 2025: Reservations are from 12:00 on Monday, February 3.
・Wednesday, March 26, 2025: Reservations are from 12:00 on Monday, March 3rd.

■Implementation time (6 frames per day, first-come, first-served basis, consultation time 25 minutes)

・From 13:00 to 13:25 per frame
・2 frames from 13:30 to 13:55
・3 frames From 14:00 to 14:25
・4 frames From 14:30 to 14:55
・5 frames From 15:00 to 15:25
・6 frames From 15:30 to 15:55

How to make a reservation

■Reservation by Yokohama City Electronic Application and Notification System

Please make a reservation from the following URL. Please note that the relevant page will not open until the reservation start date and time.
・Reservation of Konan Ward Online Free Legal Consultation [December 25] (external site)
・Reservation of Konan Ward Online Free Legal Consultation [conducted on January 22, 197] (outside site)
・Reservation of Konan Ward Online Free Legal Consultation [February 26, 1977]
・Reservation of Konan Ward Online Free Legal Consultation [March 26, 1977]
 ※User registration is required for reservation.
 ※User registration can be done in advance from the following page.
  Yokohama-shi electronic application, report system (home) (outside site)
 ※Reservations using this system are until 8:00 the day before the implementation date.
  For further information, please contact the following inquiries by phone.

Preparations for consultation, etc.

After the reservation is completed to the day before

■About sending meeting IDs, etc.
 Zoom will be sent to the e-mail address provided at the time of booking by 12:00 the day before the scheduled consultation date, "Meeting ID" and "passcode".
 If you do not receive the e-mail, please contact the following inquiries.

■About change or cancellation of reservation
 ・Reservations can only be made per person. If you want to change the reservation time, please cancel the reservation first and log in to the system again.
 ・Reservations can be canceled from My Page up to 3 days before the consultation date.
 ・If you cannot cancel from My Page, please contact the following inquiries. When contacting us, please inform us of "Online legal consultation", "Reservation date", "Reservation time", "Reservation name", and "Reservation number".

About the day of consultation

■Participation in meetings
 ・Please participate in the meeting about 5 minutes before the start time. I'll connect you to a lawyer when the reservation time is reached.
 ・If you enter the room late, there will be no extension of the consultation time. Consultation within the consultation time frame is possible, but consultation is not possible if you enter the room after 20 minutes of the reservation time.

Request for cooperation in the questionnaire

This project is part of a digital ward office demonstration experiment conducted by Konan Ward. Please cooperate with user questionnaire for better business implementation.
The user questionnaire will be sent by e-mail after the consultation is completed.
Konan Ward Online Legal Consultation (under demonstration experiment) User questionnaire (outside site)

Inquiries to this page

Konan Ward General Affairs Department Ward Administration Promotion Division

Telephone: 045-847-8321

Telephone: 045-847-8321

Fax: 045-846-2483

Email address: kn-kusei@city.yokohama.lg.jp

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Page ID: 122-414-962

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