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Special consultation

Last Updated March 27, 2024

The consultation method will be changed from April 1, 2024.

 Specialized counselors provide consultation in case of trouble in daily life, such as legal, inheritance, registration, and real estate issues, consultation is provided.
[Consultation Time] About 25 minutes per person per consultation

Special consultation at the Kanagawa Ward Office
★Advance reservation system (excluding administrative consultation). 
※Judicial scrivener consultation held on April 2 (Tue) and legal consultation held on April 5 (Fri) will start accepting reservations from April 1 (Mon).
★It will not be held on holidays and between December 27 and January 4 of the following year.

Name of consultationContentsDate and time

Legal consultation
[Face-to-face and telephone consultation]

Legal adviceparental authority/power


★Reservation
 Those who live, work, or study in Kanagawa Ward can accept reservations by telephone and window one week before the consultation day (or the previous open day if the office is closed), and those other than Kanagawa Ward, reservations are accepted by telephone and window from 9:00 a.m.


 Phone: 045-411-7021
 Contact: City Office Main Building 5F 503 Window


・Calls may be crowded when the reservation starts.
・We will ask you for details of the consultation at the time of booking.
・The consultation time is about 25 minutes per person. It is recommended that you summarize the story briefly and prepare materials. In addition, consultation cannot be made twice or more in the same case, and consultation on a case canceled once.

Friday
From 1 pm to 4 p.m.

Consultation of judicial scrivener
[Face-to-face and telephone consultation]

Consultation on civil disputes such as debt consolidation (1.4 million yen or less), inheritance / real estate registration, adult guardianship, etc. by a certified judicial scrivener


★Reservation
 Those who live, work, or study in Kanagawa Ward can accept reservations by telephone and window one week before the consultation day (or the previous open day if the office is closed), and those other than Kanagawa Ward, reservations are accepted by telephone and window from 9:00 a.m.


 Phone: 045-411-7021
 Contact: City Office Main Building 5F 503 Window

1st Tuesday
From 1 pm to 4 p.m.

Tax consultation
[Face-to-face and telephone consultation]
※It will not be implemented in February and March.

Consultation on income tax, inheritance tax, gift tax, etc. by tax accountant


★Reservation
 Those who live, work, or study in Kanagawa Ward can accept reservations by telephone and window one week before the consultation day (or the previous open day if the office is closed), and those other than Kanagawa Ward, reservations are accepted by telephone and window from 9:00 a.m.


 Phone: 045-411-7021
 Contact: City Office Main Building 5F 503 Window

(excluding February and March)
2nd Tuesday
From 1 pm to 4 p.m.

Notary consultation
[Face-to-face and telephone consultation]

Consultation on will, notarized deeds, inheritance, etc. by notary public


★Reservation
 Reservations are accepted by telephone and at the counter from one week before the consultation day until 12:00 on the day.


 Phone: 045-411-7021
 Contact: City Office Main Building 5F 503 Window

3rd Tuesday
From 1 pm to 3 pm

Administrative consultation
[Face-to-face consultation]

Consultation on complaints, opinions, requests, etc. regarding the work and systems of the government, independent administrative agencies, special corporations, etc. by administrative counselors


Specifically, please confirm homepage (outside site) of Ministry of Internal Affairs and Communications.
★No reservation required
★Venue
1st floor of the ward office next to Reuse Bunko (consolidated part of the main building and annex)

3rd Tuesday
From 1 pm to 3 pm

Housing and Building Consultation
[Face-to-face consultation]
※It will not be implemented in August and December.

Consultation on real estate by a residential land and building business operator ("Real estate consultation")
★Reservation
 Residents / workers / students in the ward will be able to make reservations one week before the consultation date (or the previous open day if they are closed), and those outside the ward, reservations will be accepted by telephone and window from 9:00 am on the day.
 ※Please come directly to the consultation place during the consultation hours.


 Phone: 045-411-7021
 Contact: City Office Main Building 5F 503 Window
★Venue
1st floor of the ward office next to Reuse Bunko (consolidated part of the main building and annex)
Specifically, please confirm homepage (outside site) of Kanagawa residential land building business business association.

(excluding August and December)
4th Tuesday
From 1 pm to 4 p.m.

 
Yokohama City Hall Citizen Consultation OfficeVoice and Consultation Room (outside site) of Kanagawa Kenmin Center residentsBut we have a variety of consultations.

 [Other]
Please call "consumer life synthesis center" (outside site) (Phone: 845-6666) for consumer life consultation (trouble of shopping and door-to-door sales).

Traffic accident consultation is carried out in Yokohama City Hall citizen consultation room (Yokohama City Hall telephone: 671-2306 fax: 663-3433) or Kanagawa Kenmin Center (outside site) (Phone: 312-1121 (representative)).

For inquiries to this page

Kanagawa Ward General Affairs Department Ward Administration Promotion Division

Phone: 045-411-7021

Phone: 045-411-7021

Fax: 045-314-8890

Email address: kg-kusei@city.yokohama.jp

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Page ID: 413-012-882

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