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Services for the elderly at home and their families

Last Updated January 25, 2019

Keiro Special Ride Certificate (Keiro Pass)

The Keiro Special Ride Certificate (Keiro Pass) is issued to those aged 70 or older living in the city. If you are 70 years old, we will send you a notice about 2 months before your birth month. There is a partial amount to be paid according to the income of the individual.
For more information, please refer to the following website.

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7097
Fax: 045-324-3702

Hama and the card

Hama Tomo Cards are issued to those aged 65 and over living in the city for the purpose of promoting the use of special treatment facilities for the elderly.
For details, please refer to Hama and Cards for promoting the use of special treatment facilities for the elderly.

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7097
Fax: 045-324-3702

Outing support services

For elderly people at home who have difficulty going out on general transportation such as buses, we will provide a pick-up service between their homes and medical institutions, welfare facilities, etc. using dedicated vehicles such as wheelchair lift vehicles.

Target person

Those who have been certified as needing support 1 to 2 or needing nursing care 1 to 5 in The Long-term Care Insurance and who are generally 65 years old or older who have difficulty going out by general transportation (we will confirm those who need support)
Remarks: Kanagawa Ward is required to register with the Japan National Council of Social Welfare.

Available destinations

  • Medical institutions (outpatients, hospitalization)
  • Welfare facilities, volunteer groups providing welfare services, etc.
  • Procedures at administrative agencies

Usage fees

300 yen up to the original 2km, 100 yen per 1km thereafter, and actual expenses incurred during transfer

Window

Kanagawa-ku, Yokohama-shi Japan National Council of Social Welfare
Phone number: 045-322-8678 (exclusive)
Fax: 045-313-2420

Daily life equipment (paper diaper) payment business

We provide daily life tools (paper diapers) to elderly people who are in a state of bedridden or dementia or elderly people living alone to improve welfare.

Target person

social security households or municipal tax-exempt households who are at home who are certified as requiring nursing care 1-5 living in the city, elderly people with dementia, elderly people living alone, etc.
Remarks: There are other requirements for those who need nursing care 3 or less. (Requirements for eligible persons vary depending on the type of payment.)

Usage fees

10% of purchase cost (free for households receiving social security or old-age welfare pensioners)

Benefits

Disposable diapers

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7110
Fax: 045-324-3702

Visiting beauty and beauty service business

For elderly people at home who have difficulty going to barber shops and beauty salons, we provide use and beauty services by visiting.

Target person

Elderly people at home who are generally 65 years old or older who have difficulty going to a barber shop or beauty salon, such as those who are certified as requiring nursing care 4 or 5
Remarks: Please contact us for those who need nursing care 3 or less.

Usage fees

2,000 yen per time (cut only)

Number of implementations

Up to 6 times a year (depending on the application month)

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7110
Fax: 045-324-3702

Establishment of Anshin Denwa (emergency help call)

For elderly people living alone, we will install an emergency call device and maintain a communication network that can respond immediately in an emergency.

Targets

Persons who are bedridden elderly people over 65 years old and living alone who may have an emergency and need an emergency communication network.

Items to be installed

Emergency call equipment

Usage fees

It changes according to the "previous income tax levy of the person who mainly lives" of the household to which the user belongs.

Fee standard table
Tax status of previous year's municipal tax for those who are mainly living User burden
Tax-exempt households None
social security Households None
Taxable households Equipment usage fee

Remarks 1: To use Anshin Denwa (emergency help call), you need a landline line and a telephone at home.
Remarks 2: Procedures and costs related to landline telephones (call charges and line charges) are also required.

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7110
Fax: 045-324-3702

Visiting dental care business for bedridden elderly people at home

For bedridden elderly people at home who complain of tooth pain, etc., a dentist visits each home and performs home-visit dental care.

Target person

As a general rule, elderly people who are bedridden at home (65 years old or older) who have difficulty going to a dental clinic

Date and time of medical treatment

Reservation is required.

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7110
Fax: 045-324-3702

Meal service

We will visit and give you a nutritionally balanced meal and also serve safety confirmation.

Target person

As shown in the table below, as a result of satisfying both requirements of "1 mental and physical situation" and "2 nursing ability", "adjusting the use of services related to food", it was recognized that this service was necessary Person

Subject requirements
1 Mental and Physical Situation (1) Those who need nursing care 2 or more
(2) Those who need support or nursing care 1 who have dementia (elderly people with dementia daily life independence level 2 or more) and have difficulty securing meals
(3) Those who need support or nursing care 1 and have a high risk of undernutrition (*) and have difficulty securing meals
※10% or more of weight loss in the last 6 months and 3.0g/dl or less serum albumin level
(4) Persons with physical disabilities (*) who have difficulty securing meals due to mental and physical disabilities, etc.
※Those who have visual impairment, balance dysfunction, physical disability, heart dysfunction, respiratory dysfunction, renal dysfunction and have a first to third grade certificate of the physically disabled
2 Care power (1) Living alone
(2) Households that follow living alone
When it is difficult to secure meals because the living together family usually works during the day.
(i) When the living together family is unable to secure meals due to illness or disability (including cases where daily life is impaired due to significant physical weakness)

Number of usage

1 meal per day
Up to 5 meals a week

Usage fees

Cost equivalent to the actual cost of foodstuffs (up to 700 yen per meal. However, therapeutic food may exceed 700 yen.)

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7110
Fax: 045-324-3702

Gathering of caregivers

It is held about once a month at community care plazas.

Target person

Family members who care for the elderly or those who are interested in nursing care

Venue

Please refer to each community care plaza for details such as schedule and contents.

If you do not know your community care plaza, please see the list of Kanagawa Ward community care plazas (PDF: 122KB).

Independence support for persons with disabilities in the middle (functional training class)

Through music therapy, sports, and going out training, we aim to maintain physical strength, prevent illness, make friends, and expand the area of living.

Target person

Mid-career persons with disabilities due to sequelae of cerebrovascular disease, etc., generally between 40 and 65 years old
Depending on your condition, you may not be able to participate.

Venue

Eastern nursing center building, district center in ward, etc.

Window

Kanagawa Ward Elderly and Disabled Support Division
301 window on the 3rd floor of the annex
Phone number: 045-411-7110
Fax: 045-324-3702

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Inquiries to this page

Kanagawa Ward Health and Welfare Center Elderly and Disabled Support Division

Telephone: 045-411-7110

Telephone: 045-411-7110

Fax: 045-324-3702

Email address: kg-koreisyogai@city.yokohama.jp

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Page ID: 876-076-225

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