Information on childcare and education concierge (consultation reservation)

　Please make a reservation for consultation on the childcare education concierge from the "Yokohama City Child Care Support App" Pamatoko "(WEB version)" (outside site).
　※"Pamatoko" also offers Android and iOS apps. Please download it from each store and use it.
　　You can search by "Pamatoco".
　※To use "Pamatoko", you need to register an account.　
　※If all monthly consultation reservations are available, the staff in charge of childcare will be provided directly at the counter without any reservation for information on the use of nursery schools. If you would like to consult, please come to Children and Families Support Division 210 on the second floor of the Izumi Ward Office.

　※The reception start time is scheduled to be around 10:00 am on the reception start date.
　(On the day of the reception start date, please make a reservation after 10:00 am due to the work of setting the reservation frame for the following month on Pamatoco.
　　I'll do it.

The Childcare and Education Concierge provides information on childcare services such as temporary custody business and kindergarten custody childcare in addition to licensed daycare centers in consultation with parents regarding where to leave preschool children.

• How should I proceed with "Hokatsu"?
• What kind of childcare services do you have in Yokohama?
• I want to work at my own pace several times a week ... Is there any place to leave my child?
• What is kindergarten custody?
• What is the current availability of nursery schools?
• I applied for a licensed nursery school, but it was put on hold. What should I do with my children?
• Sometimes I want to leave my child and refresh, are there any places to leave it?

Lifestyles vary. The childcare and education concierge will help you find the best place to deposit for your home. We will talk from the standpoint of parents and provide easy-to-understand information on various childcare services, so please feel free to contact us.

<What is childcare services, etc.?>
It refers to licensed nursery schools, small-scale childcare business, home-based childcare business, Yokohama childcare room, certified child institution, private kindergarten custody, temporary childcare, temporary custody of infants, etc.

Oh Consultation date: Monday, Tuesday, Wednesday, Friday (excluding holidays)
Oh Consultation time: Approximately 45 minutes per time (9: 30-/10: 30-/14: 00-/15: 00-/16: 00-)
Oh Consultation method: Face-to-face consultation at the counter (Children and Families Support Division No. 210, 2nd floor, Izumi Ward Office)
Oh Consultation reservation: Consultation reservations after August 2024 have been changed to "Yokohama City Child Care Support App" Pamatoko "(WEB version)".
　　　　　　Childcare and Education Concierge [Izumi Ward] (yokohama.lg.jp) (outside site) (operation started on Monday, July 1, 2024)
　　　　　　※You will need to register your account to make a reservation.
Oh Inquiry about consultation: Telephone (045-800-2413)

■"Tell me! Application for Concierge Nursery School"
　From the type of nursery school to the method and schedule of application, points are explained in an easy-to-understand manner in 10 minutes.
　　

The childcare education concierge jumps out of the ward office and visits places such as "baby classroom" and "child care supporter business" for business trip consultation.

The business trip consultation for fiscal 2024 has been completed. (The program was held 23 times from May to September.)
It is scheduled to be held in 2025. When the schedule is decided, we will inform you on this page.

Children and Families Support Division Children and Families Support Section Childcare Manager (210 on the second floor)
Telephone: ０４５－８００－２４１３
Fax: ０４５－８００－２５２４