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Welfare shelter (Special evacuation sites)

Last Updated March 7, 2019

For those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, Yokohama has concluded agreements with social welfare facilities in the city and positioned it as a special evacuation sites.
From April 2018, the name will be changed to "welfare shelter" widely used throughout the country.

(1) What is the Welfare Evacuation Center (Special evacuation sites)?

・If a large-scale disaster causes enormous damage and becomes unable to live at home, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools.
・For those who need assistance such as the elderly, children with disabilities, pregnant women, infants, etc., those who have difficulty in evacuation life in gymnasiums, etc., each evacuation shelter will secure space for those who need assistance.
Nevertheless, welfare shelters are secondary shelters to accommodate those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to welfare evacuation centers

・Those who have difficulty maintaining their lives at evacuation shelter or at home and need special care.
・Professionals (public health nurses) check the situation of the person and the presence or absence of certification for long-term care, and determine the necessity of evacuation to a welfare evacuation center.

・In order for welfare shelters to fulfill the necessary functions and roles, those who are not judged to be eligible cannot evacuate.
・Welfare shelters are not always opened immediately after a disaster occurs.
・In principle, travel from evacuation shelter must be done by the person or family.

(3) Target facilities

Social welfare facilities that have concluded agreements with the ward office (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As

Q: What kind of facility is a welfare shelter? What kind of equipment and support do you have?
A: It is social welfare facilities such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded agreements with the ward office.
In an environment where people in need of assistance can easily live, such as the facilities being barrier-free, you can receive support as much as possible depending on the situation of the facilities.
Even if it is a welfare evacuation center, you will have to live an evacuation life while helping each other in cooperation with surrounding evacuees.

Q: When will welfare shelters be opened? Who can evacuate?
A: Welfare shelters are not always opened immediately after a disaster occurs.
The ward office requests the establishment sequentially from facilities that have been confirmed and have been prepared for operation.
In order to make effective use of limited resources, it is necessary to identify the situation of people requiring assistance after the disaster and evacuate from those with the highest priority.

Q: What are the criteria for accepting welfare shelters? Who decides how and how?
A: Since the facilities that serve as welfare shelters are limited, it is difficult to accept all eligible people at once.
Professionals (public health nurses) judge those who have evacuated to evacuation shelter (or from information on people requiring assistance collected in evacuation shelter) who need more assistance.
Based on the judgment of professionals, etc., the ward office decides who to accept at which welfare evacuation center.

(5) Agreement concluded facilities

List of facilities that have concluded agreements
No.Name of the facilityLocation:Phone numberFacility type
1Isogo Community Care PlazaIsogo 3-1-22758-0184Community Care Plaza
2Shinsugita Community Care Plaza8-7, Shinsugitacho771-3332Community Care Plaza
3Takigashira Community Care Plaza2-30-1, Takigashira758-0622Community Care Plaza
4Negishi Community Care Plaza1-42, Babamachi751-4801Community Care Plaza
5Folding-gaura Community Care PlazaForest 4-1-17750-5411Community Care Plaza
6Yokodai Community Care Plaza6-7-1, Yokoudai832-5191Community Care Plaza
7Kamisasashita Community Care Plaza60-17, Hitorizawacho769-0240Community Care Plaza
8Takigashira-Basyo-En2-30-1, Takigashira750-5151Special elderly nursing homes※
9Shin-Isogo Home2-29-1, Takigashira750-5585Special elderly nursing homes※
10Nakahara-EnNakahara 3-6-10776-3500Special elderly nursing homes※
11Minenosato654-1, Minecho833-1742Special elderly nursing homes※
12Isogo Natural Village60-17, Hitorizawacho778-1127Special elderly nursing homes※
13Isogo Nursing Care Facility for the ElderlyForest 1-16-3752-6988Nursing care facilities for the elderly
14Cosmos, a nursing care facility for the elderly1-2-1, Takigashira751-4165Nursing care facilities for the elderly
15Nursing care facilities for the elderly93-1, Hitorizawacho772-7722Nursing care facilities for the elderly
16Kiraku-SouIsogo 3-1-41753-2861Elderly Welfare Center
17Isogo Local Activities Home Ibuki5-32-15, Sugita778-1228Local Activities Home
18Isogo Ward Home for Persons with DisabilitiesIsogo 2-29-51751-7055Local Activities Home
19Kotsuki-Ryo1-19-20, Maruyama751-0796Rehabilitation facilities
20Collection1-42, Babamachi751-8707Disability welfare service establishments
21Seishin Gakuen1-17-17, Maruyama751-2512elementary school student Nursing Home
22DunamisNon-disclosedNon-disclosedInfant homes
23Southern Regional Nursing Center5-32-20, Sugita774-3831elementary school student Development Support Center
24Poko A Poko8-7, Shinsugitacho772-3300Disability welfare service establishments
25Isogo-ku, Yokohama-shi mentally ill person life support centerForest 4-1-17750-5300Mental Handicapped Life Support Center
26Chikubu Sakashita Home3-22, Sakanoshimomachi750-0808Special elderly nursing homes※

※In the event of a large-scale disaster, those who have been certified as requiring long-term care by The Long-term Care Insurance, who have difficulty living at evacuation shelter or at home and need assistance from facility staff may be accepted by emergency admission at nursing homes.

(6) Related link

Disaster countermeasures throughout the region - Guide to Assistance for People Needing Disasters (Health and Social Welfare Bureau Health and Welfare Division page)

Inquiries to this page

Isogo Ward General Affairs Department General Affairs Division Risk Management Subdivision

Telephone: 045-750-2312

Telephone: 045-750-2312

Fax: 045-750-2530

Email address: is-bousai@city.yokohama.jp

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Page ID: 918-223-184

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