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Welfare shelters (Special evacuation sites)

Last Updated March 7, 2019

For those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, Yokohama City has entered into agreements with social welfare facilities in the city and has positioned it as a special evacuation sites.
From April 2018, the name will be changed to "Welfare Evacuation Center", which is widely used nationwide.

(1) Welfare shelters (Special evacuation sites)

・If you are unable to live at home due to a large-scale disaster, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools in the city.
・For those who need assistance, such as the elderly, children with disabilities, pregnant women, infants, etc., who have difficulty in evacuation life at gymnasiums, etc., each evacuation shelter will secure space for those who need assistance.
Nevertheless, welfare shelters are secondary shelters to accept those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to welfare evacuation centers

・For those who have difficulty maintaining their lives in evacuation shelter or at home and need special consideration.
・Professionals (public health nurses) check the situation of the person and the presence or absence of certification for long-term care, and determine the necessity of evacuation to a welfare evacuation center.

・In order for welfare shelters to fulfill the necessary functions and roles, those who are not judged to be eligible cannot evacuate.
・Welfare shelters are not always established immediately after a disaster occurs.
・In principle, travel from evacuation shelter should be moved by the person or family.

(3) Target facilities

Social welfare facilities that have concluded agreements with ward offices (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As

Q: What kind of facility is a welfare shelter? What kind of equipment and support are available?
A: It is social welfare facility such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded an agreement with the ward office.
In an environment where people in need of assistance can easily live, such as facilities being barrier-free, you can receive support as much as possible according to the situation of the facility.
Even welfare shelters, you will have to live an evacuation life while helping each other in cooperation with the surrounding evacuees.

Q: When will the welfare shelter be opened? Who can evacuate?
A: Welfare shelters are not always established immediately after a disaster occurs.
The ward office will request the establishment in order from the facilities where safety has been confirmed and the operation has been prepared.
In order to make effective use of limited resources, it is necessary to identify the situation of people requiring assistance after the disaster and evacuate from the highest priority.

Q: What are the criteria for accepting welfare shelters? Who decides how and how?
A: As welfare shelters are limited, it is difficult to accept all eligible people in need of assistance at once.
Professionals (public health nurses) determine who need more assistance from those who have evacuated to evacuation shelter (or from information on people requiring assistance collected in evacuation shelter).
Based on the judgment of professionals, the ward office decides who to accept at which welfare shelter.

(5) Facilities for concluding agreements

List of facilities that have concluded agreements
No.Name of the facilityLocationPhone numberFacility type
1Isogo Community Care PlazaIsogo 3-1-22758-0184Community care plaza
2Shinsugita Community Care Plaza8-7, Shinsugitacho771-3332Community care plaza
3Takigashira Community Care Plaza2-30-1, Takigashira758-0622Community care plaza
4Negishi Community Care Plaza1-42, Babamachi751-4801Community care plaza
5Folding screengaura Community Care PlazaMori 4-1-17750-5411Community care plaza
6Yokodai Community Care Plaza6-7-1, Yokoudai832-5191Community care plaza
7Kamisasashita Community Care Plaza60-17, Hitorizawacho769-0240Community care plaza
8Takigashira-Basyo-En2-30-1, Takigashira750-5151Nursing home for the elderly※
9Shin-Isogo Home2-29-1, Takigashira750-5585Nursing home for the elderly※
10Nakahara-EnNakahara 3-6-10 Nakahara776-3500Nursing home for the elderly※
11Minenosato654-1, Minecho833-1742Nursing home for the elderly※
12Isogo Natural Village60-17, Hitorizawacho778-1127Nursing home for the elderly※
13Yokohama City Isogo Nursing Care Facility for the ElderlyMori 1-16-3752-6988Nursing care facilities for the elderly
14Nursing care facility for the elderly cosmos1-2-1, Takigashira751-4165Nursing care facilities for the elderly
15Nursing care facility for the elderly alone93-1, Hitorizawacho772-7722Nursing care facilities for the elderly
16Kiraku-SouIsogo 3-1-41753-2861Welfare center for the elderly
17Local Activities Home Ibuki5-32-15, Sugita778-1228Local activities home
18Isogo Ward Community Activities Home for Persons with DisabilitiesIsogo 2-29-51751-7055Local activities home
19Kotsuki-Ryo1-19-20, Maruyama751-0796Rehabilitation facilities
20Collection1-42, Babamachi751-8707Disability Welfare Service Office
21Seishin Gakuen1-17-17, Maruyama751-2512elementary school student Nursing Home
22DunamisNon-disclosureNon-disclosureInfant Institutions
23Southern Community Rehabilitation Center5-32-20, Sugita774-3831elementary school student Development Support Center
24Poko, a poko8-7, Shinsugitacho772-3300Disability Welfare Service Office
25Living Support Center for the Mentally Handicapped, Isoko Ward, YokohamaMori 4-1-17750-5300Life Support Center for Mentally Handicapped
26Chikubu Sakashita Home3-22, Sakanoshimomachi750-0808Nursing home for the elderly※

※In the event of a large-scale disaster, those who have been certified by The Long-term Care Insurance in the event of a large-scale disaster, who have difficulty living in evacuation shelter or at home and need assistance from facility staff may be accepted.

(6) Related links

Health and Social Welfare BureauHealth and Welfare Division

For inquiries to this page

Isogo Ward General Affairs Department General Affairs Division Risk Management Subdivision

Phone: 045-750-2312

Phone: 045-750-2312

Fax: 045-750-2530

Email address: is-bousai@city.yokohama.jp

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Page ID: 918-223-184

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