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Family Registry Division window service standard

Last Updated December 19, 2018

Our goal of contact

Many of the customers who come to the office in Family Registry Division can only come a few times a year or are not familiar with family register or resident registration. In addition, each notification is an important milestone for our customers. With this in mind, I will do my best to respond to the counter.

What we value at the counter and our goals

  1. We always recognize that our work is notarization, which is the basis of all inhabitants' lives, and we are the cornerstones of it.
  2. We will accurately grasp the purpose of the customer coming to the agency and process it quickly and accurately.
  3. We will keep explanations and guidance from the customer's point of view, and we will respond with all our heart.

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For inquiries to this page

Hodogaya Ward General Affairs Department Family Registry Division

Phone: 045-334-6231

Phone: 045-334-6231

Fax: 045-335-6781

Email address: ho-koseki@city.yokohama.jp

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Page ID: 426-392-067

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