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Suspicious calls and e-mails calling ward offices have occurred.

Last Updated July 4, 2023

1 The number of suspicious calls calling the Tsurumi Ward employee health insurance Division is increasing.

There is no department called employee health insurance Section at Tsurumi Ward Office. This is a method of guiding procedures at the bank, asking for a return phone, or asking for a mobile phone number to pay a refund. Please note that the refund procedure will be carried out in writing.

Contact: 045-510-1810 (Tsurumi Ward Office, Insurance and Pension Division)

2 Beware of refund fraud!

A scam occurred in which a ward office employee was disguised as a ward office employee and called pension's cumulative refund, asking for personal information over the phone and operating an automatic teller machine (hereinafter referred to as ATM) to transfer money.
Refunds for insurance premiums and refunds for pension and medical expenses

  • We do the procedure in writing and do not perform the transfer procedure over the phone.
  • You will never be able to operate an ATM.
  • We don't ask you toll-free or contact your mobile phone.
  • The financial institution will not contact you.

If you receive a suspicious call, please do not contact the designated Phone number, check the name and affiliation of the other party, and consult the ward office or police again.
Contact: 045-510-1802 (Tsurumi Ward Office, Insurance and Pension Division)

Consultation on damage

For consultation on damage, please contact your nearest police department (Tsurumi police department ☎045-504-0110).

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Page ID: 363-689-609

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