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Special consultation for ward office

Last Updated February 5, 2024

The Tsurumi Ward Office provides free consultation by professional counselors.
Please use it for consultation on matters related to laws, real estate registration, inheritance procedures, traffic accidents, etc.
※Due to the impact of infectious disease countermeasures, the implementation method may be changed or suspended.
Please contact us by phone before using (Tsurumi Ward Office Public Relations Section telephone: 045-510-1680 weekdays: 8:45-17: 15).

Face-to-face or telephone consultation

If you are using face-to-face consultation, please be sure to check the following "Request your consultants for face-to-face consultation" below.

・Legal consultation [reservation required] Please select face-to-face consultation / telephone consultation at the time of booking.
・Judicial scrivener consultation [reservation required] Please select face-to-face consultation / telephone consultation at the time of booking.
・Administrative scrivener consultation [reservation required] Please select face-to-face consultation / telephone consultation at the time of reservation.
・Traffic accident consultation [reservation not required] Both face-to-face consultation and telephone consultation can be used. If you would like to have a face-to-face consultation, please come to the first floor of the ward office.
・Administrative consultation [reservation not required] Both face-to-face consultation and telephone consultation can be used. If you would like to have a face-to-face consultation, please come to the first floor of the ward office.

Consultation by telephone

・Notary consultation [Reservation required] Only telephone consultation is provided.

To the Consultants

・Alcohol for hand disinfection is available at the entrance and exit.
・A vent has been installed at the top of the counseling room.
・A circulator is installed to circulating the air.
・An acrylic board is installed between the counselor and the counselor.
・At the end of the face-to-face consultation, staff members will disinfect their desks and other materials.
・Depending on the situation, face-to-face consultation may be canceled or the implementation method may be changed. Please note that in advance.

Special consultation held at the Tsurumi Ward Office

Special consultations held at the Tsurumi Ward Office are as follows.
For reservations and inquiries, please contact Tsurumi Ward Office Public Relations Section (Tel: 045-510-1680).
(Weekdays: 8: 45-17: 15, reception at the ward office window is until 17:00).

Special consultation list of Tsurumi Ward Office ※Currently, the implementation method has been changed due to the COVID-19 infection control measures.
  Contents Counselor Date and time of implementation Reservation/How to use Time

Legal consultation
[Reservation system]
[face-to-face or
 Phone:

Inheritance, divorce, money lending, leased land / rented house, and other laws
※Limited to those who live in Tsurumi Ward
(Up to twice a year per person)
※Cases that have already been requested by a lawyer or a case under or after hearing in a court are not allowed.

Lawyer

1st and 3rd Wednesday
every Friday
13:00-16:00

One week before the consultation date
Reception starts from 8:45
(If the reservation start date is a public holiday, the previous open day.)
※If you want to cancel your reservation, please contact us by the day before.
For cancellations on the day or without permission, reservations may be refused the next and subsequent reservations.

20 minutes

Consultation of judicial scrivener
[Reservation system]
[face-to-face or
 Phone:

Debt consolidation (1.4 million yen or less), inheritance and real estate registration, adult guardianship, etc.
※Limited to those who live in Tsurumi Ward
(Up to twice a year per person)
※Cases that have already been requested by a lawyer or a case under or after hearing in a court are not allowed.

Certification
Judicial scrivener

2nd Tuesday
13:00-16:00

2 weeks before consultation date
Reception starts from 8:45
(If the reservation start date is a public holiday, the previous open day.)
※If you want to cancel your reservation, please contact us by the day before.
For cancellations on the day or without permission, reservations may be refused the next and subsequent reservations.

30 minutes

Notary consultation
[Reservation required]
[Telephone]

Matters related to the creation of notarized deeds (wills, inheritance, lease, compensation, alimony, etc.)

Notary public 3rd Tuesday
13:00 to 15:00

On a first-come, first-served basis from 13:00 on the day
(No advance reservation required.)
At 045-510-1680
Please call me.
We do not offer face-to-face consultations.

About 30 minutes

Administrative consultation
[Reservation required]
[face-to-face or
 Phone:

Opinions, consultations, requests, etc. regarding the work of national government and special corporations
※ Please use the Ministry of Internal Affairs and Communications administrative consultation reception desk (outside site).

Administrative Counselor 2nd and 4th Thursday
13:00 to 15:00

On a first-come, first-served basis from 13:00 on the day

(No advance reservation required.)

※If you would like to consult face-to-face consultation, please check the "Precautions for Face-to-face consultation" before visiting the Agency.

About 30 minutes

Traffic accident consultation
[Reservation required]
[face-to-face or
 Phone:

How to negotiate a traffic accident
Insurance claims, etc.

Traffic accident consultation committee

1st Monday
From 9 o'clock to noon
13:00-16:00

On a first-come, first-served basis from 9 o'clock on the day
(No advance reservations are required.)
※If you would like to consult face-to-face consultation, please check the "Precautions for Face-to-face consultation" before visiting the Agency.

About 30 minutes

Consultation with administrative scrivener
[Reservation system]
[face-to-face or
 Phone:

How to write documents and contracts to be submitted to the government.
How to write ending notes, etc.

Administrative scrivener

3rd Monday
13:00 to 15:00

Reservations are accepted from time to time.

30 minutes

※Consultations are not available on public holidays and New Year's holidays (December 28-January 4).
※If the duties, duties, etc. of each specialized counselor are stipulated by law, consultation will be within that range.
※Special consultation may not be available, for example, if you have already requested a lawyer or the consultation content is being reviewed in a court.
<Request for Visiting the Agency >>
Please use public transportation as much as possible. If the ward office parking lot is crowded, it may take some time to enter and exit. It is not possible to change the reservation time.

For those who need sign language interpreters / foreign language interpreters

Please note that it may be suspended due to the impact of COVID-19.
<Sign Language Interpretation>
Requests can be made at Yokohama Rapport (outside site). Please ask for an interpreter by yourself and use the special consultation.
"Foreign Language Interpretation"
The Tsurumi Ward Office will ask the Yokohama International Association (YOKE) Interpreter Volunteer (outside site) to dispatch an interpreter.
If you wish, please contact Tsurumi Ward Office Public Relations Section (Tel: 045-510-1680) as soon as possible.
(In some cases, we may not be able to respond at the desired date and time. Please note that in advance.

For inquiries to this page

Tsurumi Ward General Affairs Department Ward Administration Promotion Division

Phone: 045-510-1680

Phone: 045-510-1680

Fax: 045-510-1891

Email address: tr-kusei@city.yokohama.jp

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Page ID: 323-780-984

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