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For those affected by fire, storm and flood damage

Last update date December 25, 2023

For those affected by fire, storm and flood damage

 Those who have been affected by fires, storms and floods can receive the following relief and support systems by submitting the "certificate of damage / disaster Book" to the office in charge of the ward office. For more information, please contact us.

Procedures at the Tsurumi Ward Office

Items

Department in charge Phone number Targets Contents Procedure

certificate of damage / disaster
(Fire)

Tsurumi fire department

503-0119 certificate of damage / disaster is a certificate of damage caused by fires and natural disasters (damaging houses, flood above floor level, etc.) caused by fires and natural disasters. This certificate describes the degree of damage caused by the disaster.

For more information, please contact us.

certificate of damage / disaster
(Earthquake, storm and flood damage, etc.)

General Affairs Division
In charge of disaster prevention

510-1656

Reduction of property tax and city planning tax (land and houses)

Tax Division
House Manager
(No. 6 on the 4th floor)

510-1729 Damage to houses, etc. is 1/10 or more The tax amount will be reduced according to the degree of damage.

Tax Division
Land Section
(No. 5 on the 4th floor)

510-1725 Those who have suffered damage due to landslides, landslides, etc.
Those whose annual harvest has decreased by more than 2/10 on farmland

Reduction and exemption of city prefectural tax

Tax Division
City Tax Section
(No. 2 on the 4th floor)

510-1711

Loss or damage to houses or household goods is 3/10 or more
However, excluding the amount covered by insurance claims.

Postponement of collection of city tax

Tax Division
Tax Receipt Section
(No. 8 on the 4th floor)

510-1743 Those who have difficulty paying or delivering at one time The collection of city tax may be deferred.

Reduction of premiums for National Health Insurance, The Long-term Care Insurance and Medical System for Elderly Seniors

Insurance and Pension Division National Health Insurance Section
(No. 6 on the 2nd floor)

510-1815 Those who have suffered more than 20% of assets such as houses due to storms and floods, fires, earthquakes, etc. Insurance premiums will be reduced according to the degree of damage.

Deferral of premiums for National Health Insurance, The Long-term Care Insurance and Medical System for Elderly Seniors

Insurance and Pension Division National Health Insurance Section
(No. 5 on the 2nd floor)
510-1809 Those who cannot pay at one time due to damage such as storm and flood damage, fire, earthquake disaster, etc. You may be deferred to collect insurance premiums.

Reduction of partial co-payment of National Health Insurance

Insurance and Pension Division National Health Insurance Section
(2nd floor, 7th floor)
510-1810 More than half-burned For a certain period of time, a part of the hospitalization fee (limited to before payment) is exempted.

Reduction of partial contributions to the medical system for elder senior citizens

Households whose damage to houses is more than 3/10 of their value and whose income is below a certain level (social security standard) medical expenses's partial contribution will be exempted for a certain period of time.

Reduction of the burden on users of The Long-term Care Insurance

More than half-burned The Long-term Care Insurance users' fees are exempted for a certain period of time.

Exemption from premiums in National Pension Plan (Kokumin Nenkin)

Insurance and Pension Division National Pension Plan Section
(No. 8 on the 2nd floor)
510-1802 Losses on property prices of approximately 1/2 or more Exemption from insurance premiums when houses, household goods, or other property are damaged by a disaster.

Reduction of childcare fees for daycare centers

Children and Families Support Division
(No. 4 on the 3rd floor)

510-1816 More than halfflood above floor level Childcare fees are exempted for a certain period of time.

Consultation on disinfection methods etc.

Health Sanitation Division Environmental Sanitation Section
(No. 14 on the 2nd floor)
510-1845 Households flooded above and below the floor We accept consultations on disinfection methods, etc.
Exemption from user burden of disability welfare services for a certain period of time Elderly and Disabled Support Division
Support for Persons with Disabilities
(No. 1 on the 3rd floor)
510-1847 Those who use disability welfare services belonging to households that have been damaged more than half-burned or partially destroyed. The user burden may be reduced for a certain period of time.

Others handled by government agencies
Items Department in charge Phone number Targets Contents Procedure
Reduction of general waste disposal fees Resources and Waste Recycling Bureau Tsurumi Office 502-5383 For more information, please contact the Resources and Waste Recycling Bureau Tsurumi Office. In the event of a natural disaster or fire, you may be able to reduce the general waste disposal fee. Application procedure is required in advance.
You will need to submit a certificate of affliction at the time of application.
Processing must be completed within 90 days of application.
Temporary use of Municipal Housing Housing and Architecture Bureau Municipal Housing Division 671-2923 Fire, natural disasters, etc. Municipal Housing's temporary free use system. I need certificate of damage / disaster and resident certificate. For more information, please contact us.
Reduction of water rates Water Works Bureau Customer Service Center 847-6262 For households and offices damaged by the heavy rain on September 3 and Typhoon No. 15, 19, and 21, we will change the conventional requirements and take special reduction of taxes such as water rates will be implemented. For more information, please contact us.
Consultation on management of small and medium-sized enterprises Economic Affairs Bureau Finance Division 671-2592 We accept various consultations such as SME management and financing.
Miscellaneous losses Tsurumi Tax Office 521-7141 You can reduce all or part of income tax.
Reduction of prefectural tax
(Individual Business Tax and Real Estate Acquisition Tax)
Kanagawa Prefectural Tax Office 321-5741 All or part of it can be reduced.
Reduction of motor vehicle tax (jidosha-zei) motor vehicle tax (jidosha-zei) Management Office 716-2111

Others (exits, etc.)
Items Department in charge Phone number Targets Contents Procedure
Excursions, etc. Health and Welfare Division 510-1791 Fire, natural disasters, etc. Those who have suffered a certain amount of damage (investigation the status of the damage and certify the target person), we will give exemption money etc. For more information, please contact us.
Tsurumi Ward Japan National Council of Social Welfare※ 504-5619
Disaster relief money Tsurumi Ward Japan National Council of Social Welfare 504-5619 Low-income households
(With income standard)
Loans will be provided if you lose your home, household goods, or daily necessities due to a disaster. Within six months from the month following the disaster, please attach and submit the written certificate of damage / disaster and estimate of necessary expenses. (Please ask the person in charge in advance for income standards and application methods.)

※If there is a human injury such as death or serious injury at the time of the disaster, condolence money or excursion money may be issued.
★In addition, there are various systems related to survivors support. For more information, please check the outline of the Yokohama City survivors Support System.

For inquiries to this page

Tsurumi Ward General Affairs Department General Affairs Division

Phone: 045-510-1656

Phone: 045-510-1656

Fax: 045-510-1889

Email address: tr-somu@city.yokohama.jp

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Page ID: 650-608-417

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