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How to apply for and receive a My Number Card

Last Updated October 20, 2022

What is My Number?

My Number is a 12-digit number that everyone who has resident certificate in Japan, including foreigners. It is used to confirm that personal information that exists in multiple institutions is the same person's information in the three areas of social security, tax, and disaster response.

How to confirm my number

When you make resident certificate for the first time in Japan, your My Number will be assigned and you will receive a personal number notice that informs you of your My Number. Since my number is listed on the personal number notice, you can check your My Number.
If you do not have your personal number notice, you can display your My Number on a copy of resident certificate, so you can also check it with a copy of resident certificate.
※Until May 25, 2020, we will inform you of your My Number using a notification card.

Benefits of making a My Number Card

  • You will be able to get copies of resident certificate and Seal Registration Certificate at convenience stores.
  • It can be used as an identity verification document for procedures.
  • It can be used as a document to prove your My Number when it is necessary to show your My Number.
  • If you have registered a common name in resident certificate, your common name is also displayed on your My Number Card, so it is also a proof of your common name.

How to apply for a My Number Card

How to apply by mail

The "Personal Number Card Grant Application Form" is included in the envelope that informs you of your My Number Card.
Attach a photo of your face on the application form, fill in the date and name, and put only the application form in an envelope.

Mailing address

〒219-8650
Japan Post Co., Ltd. Kawasaki East Post Office Mail Box No. 2
Local Government Information System Organization
Addressing the Personal Number Card Grant Application Reception Center

How to apply via the Internet

You can read the QR code attached to the My Number Card Grant Application Form with a smartphone, etc., and apply for a photo of your face using an image taken with a smartphone.
If you do not know the QR code, you will receive an application with the QR code at the ward office Family Registry Division window in your ward where you currently live.

How to receive My Number Card

How to receive it when applying via mail or internet

When your My Number Card is completed, we will send you a postcard. Please come to the ward office Family Registry Division of your ward where you currently live to get your My Number Card.
Please bring the following items when you receive it.

  • Notice of delivery (postcard of notice)
  • Residence Card or Special Permanent Resident Certificate
  • One point such as health insurance card (one whose name and address or name and date of birth can be confirmed)
  • Notification card (if it is at hand)
Contact information
Contents Contact information

Thing about application, receipt method of my number card

Civic Affairs Bureau Contact Service Section (* Japanese only)
Phone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp


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