Advocacy and legal consultation

Protected guardians, etc., who are legally authorized to manage property and personal considerations for elderly people with dementia, intellectual disabilities, and those with mental disorders, so that they can live with peace of mind. It is a system that protects and supports.

[Expenses]

As a general rule, actual costs are incurred.

• Civil Affairs Bureau, Ministry of Justice Phone: 03-3580-4111 Homepage:http://www.moj.go.jp/ (external site)
• Yokohama Family Court Phone: 045-681-4181
• Kohoku Health and Welfare Center Senior Citizen Support Phone: 045-540-2327
• Each Community Care Plaza (Local Elderly Care Management Center)

We support those who are worried about managing their own money or important documents due to their age or disability so that they can live their daily lives with peace of mind.

[Target person]

Elderly people, intellectually disabled, physically handicapped, mentally disabled people living in the city

[Business]

• Consultation business
  Money management, adult guardianship system, consumption contracts, etc.
  ※Depending on the content, the Yokohama Life Security Center provides specialized consultation (comprehensive consultation on law, welfare, and life by lawyers and center staff, every Thursday, reservation system) conducted by the Japan National Council of Social Welfare (Sakuragicho). You.
• Support for the use of welfare services, regular visits and money management services
  Based on a contract with the person, cash management and watching through regular visits by center staff, etc.
• Property-related documents such as bankbooks
  As a general rule, custody of important documents for those who need the contractor in (2)
• Conducting public relations, enlightenment, and training

[Usage time]

Monday to Friday: 8:45 a.m. to 5:15 p.m.

[Location]

Kohoku Ward Japan National Council of Social Welfare
Yoshida Building 13-1 Ozudo-cho, Kohoku-ku, Yoshida Building 206

Telephone: 045-533-2600 (dedicated telephone) FAX: 045-531-9561
http://www.kouhoku-syakyo.jp/ (external site)

Welfare coordinators (learning experts, lawyers, citizen representatives) receive consultations on complaints and complaints from users regarding welfare and health services and nursing care services in Yokohama City, and provide service providers (city and businesses) from a fair and neutral standpoint. ) And resolve complaints.
In addition, we apply for improvement to organization targeted for complaint as needed and make proposal of system improvement to the mayor. Details: Yokohama City Welfare Coordinating Committee

[Consultation time]

Monday to Friday: 9:00 am to noon, 1:00 pm to 4:00 pm
(Reception at the counter / TEL from 8:45 am one week ago)
On the 3rd and 4th Wednesday of each month, night legal consultation is held (reservation on the 1st of every month)
Please contact us for details.

[Location]

A 2-minute walk from Kannai Station on the 1st floor of Yokohama City Hall and a 5-minute walk from Nihon-odori Station on the Minato Mirai Line.

Telephone: 045-671-2306 FAX： 045-663-3433

Specialized counselors receive consultations on problems related to product and service contracts and other consumer life by telephone or by the Consumer Affairs General Consultation Office.

[Consultation time]

9:00 a.m. to 5:15 p.m.
(Every day except holidays and New Year holidays)
※From noon to 1:00 pm, on Saturday and Sunday, telephone consultation is available only.
(Interview consultation by appointment is required.)

[Location]

Yokohama City Consumer Life Center
1-6-1, Kamiookanishi, Kounan-ku
4th and 5th floors of Yumeooka Office Tower

Telephone: 045-845-6666 FAX： 045-845-7720
http://www.yokohama-consumer.or.jp/ (external site)