Information on the Yokohama Consumer Life Center

The Yokohama Consumer Affairs Center receives consultations from consumers regarding contract troubles for products and services related to consumer life, and provides advice on solutions.
※Those who live in Yokohama City are eligible.
(Consultation from those who work or attend school may also be possible.)

[Consultation Reception hours]
Every day except holidays, holidays, and New Year's holidays (December 29 to January 3)
Weekdays 9 to 18:00
Saturday, Sunday - 9:00 to 16:45 ※Telephone consultation only on Saturday and Sunday
[Phone number]
０４５－８４５－６６６６
[FAX Number]
０４５－８４５－７７２０

Website (outside site) of Yokohama City Consumer Affairs Center
Click here for a consultation example of consumer trouble (outside site)