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Welfare shelters

Last Updated April 21, 2021

In Yokohama City, for those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, we have concluded agreements with social welfare facilities in the city and positioned them as welfare shelters.

(1) What is a welfare shelter?
If a large-scale disaster causes enormous damage and becomes unable to live at home, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools.
For those who need assistance such as the elderly, children with disabilities, pregnant women, infants, etc., those who have difficulty in evacuation life in gymnasiums, etc., each evacuation shelter will secure space for those who need assistance.
Nevertheless, welfare shelters are secondary shelters to accommodate those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to welfare evacuation centers
Those who have difficulty maintaining their lives at evacuation shelter or at home and need special care.
Professionals (public health nurses) check the situation of the person and the presence or absence of certification for long-term care, and determine the necessity of evacuation to a welfare evacuation center.
In order for welfare shelters to fulfill the necessary functions and roles, those who are not judged to be eligible cannot evacuate.
Welfare shelters are not always opened immediately after a disaster occurs.
In principle, travel from evacuation shelter must be done by the person or family.

(3) Target facilities
Social welfare facilities that have concluded agreements with the ward office (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As
Q: What kind of facility is a welfare shelter? What kind of equipment and support do you have?
A: It is social welfare facilities such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded agreements with the ward office.
In an environment where people in need of assistance can easily live, such as the facilities being barrier-free, you can receive support as much as possible depending on the situation of the facilities.
Even if it is a welfare evacuation center, you will have to live an evacuation life while helping each other in cooperation with surrounding evacuees.

Q: When will welfare shelters be opened? Who can evacuate?
A: Welfare shelters are not always opened immediately after a disaster occurs.
The ward office requests the establishment sequentially from facilities that have been confirmed and have been prepared for operation.
In order to make effective use of limited resources, it is necessary to identify the situation of people requiring assistance after the disaster and evacuate from those with the highest priority.

Q: What are the criteria for accepting welfare shelters? Who decides how and how?
A: Since the facilities that serve as welfare shelters are limited, it is difficult to accept all eligible people at once.
Professionals (public health nurses) judge those who have evacuated to evacuation shelter (or from information on people requiring assistance collected in evacuation shelter) who need more assistance.
Based on the judgment of professionals, etc., the ward office decides who to accept at which welfare evacuation center.

(5)Agreement concluded facilities
Facility typeNameLocation:Phone number
Community Care PlazaTammachi Community Care Plaza1-11-2 Tammachi321-8004
Community Care PlazaKaminogi Community Care Plaza7-1, Kaminokicho435-2906
Community Care PlazaSugeta Community Care Plaza1718-1, Sugatacho471-3101
Community Care PlazaKatakura Sanmai Community Care Plaza199-4, Sanmaicho413-2571
Community Care PlazaShinkoyasu Community Care Plaza1-2-4, Shinkoyasu423-1701
Community Care PlazaSawando Mitsuzawa Community Care Plaza56-1, Sawando577-8210
Community Care PlazaRokukakubashi Community Care Plaza3-3-13, Rokukakubashi413-3281
Nursing home for the elderlyReha Resort Wakatake1826, Sugatacho476-1234
Nursing home for the elderlyKanagawa Garden1989, Sugatacho470-2502
Disability welfare service establishmentsNazareth Studio7-1, Kaminokicho435-2907
Home for Persons with DisabilitiesKanagawa Local Activities Home Honbono2-28-19, Kandaiji491-2141
Home for Persons with DisabilitiesKanagawa Ward Welfare Activities Home16-1, Tachimachi434-3748
Home for Persons with DisabilitiesTanmachi welfare activity home1-6-8 Tammachi322-9461
Special elderly nursing homesWakatakeen550-1, Hazawacho381-3232
Special elderly nursing homesKeyakiso1-1, Sugatacho470-3900
Special elderly nursing homesThe House of Hazawa980, Hazawacho372-1239
Special elderly nursing homesSugeta Shinai no Sato1122, Sugatacho470-7788
Special elderly nursing homesThe House of the Sun Yokohama Hazawa2-1, Hazawacho442-4907
Special elderly nursing homesYokohama Fukujuen2331-1, Sugatacho474-1180
Special elderly nursing homesIe Nibankan in Hazawa1667-1, Hazawacho372-1241
Special elderly nursing homesShinkoyasu Asakura-en1-16-15, Koyasudai633-7004

※About emergency entrance to special elderly nursing homes
In the event of a large-scale disaster, those who have been certified as requiring long-term care by The Long-term Care Insurance, who have difficulty living at evacuation shelter or at home and need assistance from facility staff may be accepted by emergency admission at nursing homes.

(6)Related links
Disaster countermeasures throughout the region - Guide for people requiring assistance during a disaster―

Inquiries to this page

Kanagawa Ward Health and Welfare Center Elderly and Disabled Support Division

Telephone: 045-411-7097

Telephone: 045-411-7097

Fax: 045-324-3702

Email address: kg-koreisyogai@city.yokohama.jp

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Page ID: 837-868-874

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