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Staff interview Female staff SPECIAL Roundtable Discussion

Last Updated January 14, 2022

"It's amazing that a woman drives a bus,"
"It gets brighter when I hear a woman's announcement at the station in the morning."
Your words are our best encouragement.
That's why we want to create a future in which female drivers and station clerks will become commonplace.
We will continue to make every effort to do so today.

Four facets of face and biographies

How did you come to the office?

K.O. (Bus crew): I became a bus crew at the time of the bubble burst. When I quit my job as a programmer and worked on land transport, I longed to see a bus that women drive up close. When you actually get on the bus, the bus whose driver's seat is in front of the front wheel can only turn out so far when you think, "Is it possible to get so far?" That kind of feeling was fresh and I felt like I wanted to ride more.

K.Y. (Bus staff): K.O., of the same generation as Mr. K.O., I first joined the bus guide. In the interview, you sang a song assuming a guide. Even though I've been sick for a long time, I don't get drunk at work. Since 1998, the sales office has been doing everything from dealing with customers' lost items to managing crew attendance, and now it's every day to happier.

T.K. (Subway driver): I longed for a female conductor I saw while traveling and said, "This is it!" I quit my previous job accounting and joined the office. Unfortunately, the conductor's life was over due to the conversion of one-man in 2008, but he turned his mind, and now he is a mom driver.

C.K. (Station staff): There are many different types of careers. I was a contract employee of a private railway company, but I was only able to work ticket gates, and my full-time employee from being promoted to the conductor and driver. I thought, "a broader job" was my motivation. Now I'm running around from home monitoring to transit guidance (laughs).

What do you feel about women's strengths at work?

C.K. (Station staff): I feel the strength of women when I get a message at the station saying "A woman suddenly ill!" It is sometimes said that women are easier for customers to communicate requests such as "want to lie down" or "want a blanket".

K.Y. (Bus staff): In addition, the planning of “children's uniform” for riding experience at the “Hamarine Festa” held by Transportation Bureau may be a good example of our women’s perspective. Previously, it was only for adults, but the just size is popular. I'm glad to see people happy, "I'll be a driver in the future" and "Thank you".

K.O. (Bus crew): It's worthwhile to say "thank you" at an event or in your daily work. Of course, there are some difficulties, but with a word "thank you" blow it all.

Children's uniform photo
Children's uniform popular at Hamarin Festa

Have you ever had a hard time?

K.Y. (Bus staff): It was the Great East Japan Earthquake of 3.11. I danced so much that I thought the buses lined up in the sales office would hit each other. While responding to the rushing customer calls, we prepared soups with "something warm things" for the crew who returned. The night was long.

K.O. (Bus crew): On that day, the crew was issued a return order to ensure safety. On the way back to the garage, I remember everyone frustrated, "I really want to ride."

T.K. (Subway driver): It was frustrated because the subway was suspended to confirm safety.

C.K. (Station staff): From that experience, disaster prevention measures have been enhanced. The other day, I took on the challenge of evacuation guidance in the event of an earthquake disaster, but I had to do it more quickly. And although trains are usually considered safe vehicles, there are personal injury, so I think we value our presence in order to protect our customers' safety.

K.O. (Bus crew): That's exactly right. I think about how to protect your life as much as you lose your nerves. That's why I take a bus from another car and learn driving skills.

What are the driving force and goals of your work?

T.K. (Subway driver): I'm a 3-year-old child. As a system, we take care of short working hours for childcare, leave allowance, and child care leave, which can provide time to pick up and drop off at kindergarten. Because of the job of a driver, once you get on, you can only use the radio, and it is certainly hard to be contacted by a nursery school. But after working hard and returning home, when I see the child's smile, I'm excited to say, "I'll do it."

K.O. (Bus crew): My driving force is the presence of a son who goes to a mechanic's school. When I was raising a child, the system for women was still fumbling, but recently it has become much easier to work. Actually, my child says, "I want to enter Transportation Bureau." I have to do my best with "no accidents and no violations" that I have protected for 24 years for a day when parents and children can work. Yes, when Mount Fuji looks like a burn on the first flight in the morning, I think "Oh, I'm happy."

K.Y. (Bus staff): We, the bus staff, are most happy when we receive a call from the customer for saying, "Driving was good." It is the driving force to convey it to the crew. Conversely, you may be scolded, such as "I do not come at the scheduled time", but it is rewarding to talk with the crew and improve it.

C.K. (Station staff): I have the goal of being a driver, so I can do my best. The station manager also pushed his back, saying, "Let's study in the future." An environment where you can improve your career is good.

T.K. (Subway driver): Transportation Bureau has continued to evolve significantly, with the introduction of one-man business units, home doors and the opening of the Green Line. It's fun to excite such a period of change, so let's work together.

For inquiries to this page

Transportation Bureau General Affairs Department Personnel Division

Phone: 045-671-3164

Phone: 045-671-3164

Fax: 045-322-3911

Email address: kt-jinji@city.yokohama.jp

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