How to ride in a wheelchair

Municipal buses have introduced bus vehicles equipped with slope boards on the middle doors so that wheelchair customers can use them on all route buses in the city.

Thank you very much for using the Yokohama Municipal Bus.
As a general rule, you can get on and off at any bus stop, but there are some places that cannot be accommodated due to physical conditions.
Please refrain from getting on and off with a wheelchair in the following places.

●When the bus stop is on a steep slope
This is because the vehicle is inclined and the slope plate cannot be installed stably, and there is a risk that wheelchair customers may fall and be injured due to the slope.
●When the road width is narrow
This is because it is not possible to install the slope plate necessary for getting on and off.
In addition, at some bus terminals, etc., the curve of the platform is tight and it is difficult for the bus vehicle to approach the platform, so you may be required to get on at the drop-off location. (Yokodai Station, Konandai Station, etc.)

※If you have any questions, please contact your local sales office.

In the following cases, it cannot be used because safety cannot be ensured. Thank you for your understanding and cooperation.

• If two wheelchairs or two-seater strollers are already on board (it may be up to one depending on the type of vehicle).
• When inside the car is crowded
• In the case of a wheelchair that cannot be fixed