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Frequently Asked Questions
Last update date September 12, 2022
Frequently Asked Questions
Commuter pass
Please tell me how to refund the subway commuter pass and how much to refund?
Can I make a commuter pass for a municipal subway ticket with a JR or private railway?
Are there any conditions for purchasing municipal buses and subway commuter pass?
PASMO・Suica
Can I use a bus commuter pass at Mobile Suica?
Can mobile Suica be used on municipal subways and municipal buses?
How do I use a municipal bus if my Pasmo (IC card) balance is 220 yen or less?
Can I check the usage history and balance of PASMO?
What is PASMO Suica science fiction?
Fares
What kinds of fares and tickets are available?
How much is the fare for a municipal bus?
Lost Things
Where should I ask if I forget something in the bus?
Where should I ask if I forget something in a subway car or in a station?
Q&A Frequently Asked Questions
For other frequently asked questions, you can search and find them from the Q&A FAQ page.
Q&A Frequently Asked Questions
Other inquiries
Please refer to the following page for more details.
Other inquiries
For inquiries to this page
Transportation Bureau General Affairs Department General Affairs Division
Phone: 045-671-3147
Phone: 045-671-3147
Fax: 045-322-3911
Email address: kt-somu@city.yokohama.jp
Page ID: 850-129-268